Spanish speaking client relationship officer

Limassol district, Lemesos
Posted: 17.07.2017 13:24
Ad ID: 1712016
  • AdvertiserBusiness

Job Description

Our client is a leading provider of foreign exchange trading services. Due to the expansion of their services they are currently seeking to recruit an experienced Spanish Speaking Clients Relationship Officer who can add value to their existing team.

Job Responsibilities

Maintain contact with existing clients to ensure high levels of client satisfaction

Provide general information in regards to the company's platforms and services

Informs all existing and potential clients of any new products and promotions that the Company

Maintain professional internal and external relationships with all clients

Provide quality and efficient live support to existing and potential clients

Answer all emails received from clients regarding queries on various issues

Liaise with the relevant department in case where clients have queries on specific issues

Provide troubleshooting and support for the basic functions of the trading platform

Requirements

University/College dregree in Business, Marketing or Computer related field or equivalent

Previous experience in a similar role of minimum 2 years

Knowledge of the FX Market and experience in the Forex industry will be considered as an advantage

Fluency in English and Spanish

Good knowledge of Microsoft Office products (Excel, Word, PowerPoint)

Skills Required: Interpersonal skills, Communicate effectively using various tools, Problem Analysis and problem-solving, Customer Service Orientation, Adaptability, Organizing and Time Management Skills, Integrity and Trust

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