Portuguese speaking customer support officer

Limassol district, Lemesos
Posted: 17.07.2017 13:26
Ad ID: 1712026
  • AdvertiserBusiness

Job Description

We are looking for Customer Support Officers with excellent knowledge of the Portuguese. Our client is currently growing their team and are looking for individuals that will add value to the team with their knack for delivering superb customer service.

Job Responsibilities

Provide an amazing, personalized experience for each customer

Effectively diagnose and solve day-to-day customer concerns and issues through emails a

Ensure feedback flows to improve the company's services

Provide accurate data and feedback analysis in order to create better customer experiences

Come up with ideas and solutions that will improve customer experience, innovate like crazy and make things happen with a team of talented individuals

Requirements

Good command of the English language

Excellent command of Portuguese language

Excellent communication skills, both written and verbal

Excellent problem-solving skills and resourcefulness

Innovative mind and a self-starter mindset

Ability to collaborate and work well in a team

Passion for personal development

Ability to grow and learn in a challenging and fast-paced environment

Motivated by communicating with customers and helping others all day, every day

Ideally, at least 2 years of experience in customer support, customer service, or client/account management -preferably within the FX/Binary industry

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Posting since jun, 2017

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