Partners relations manager
On behalf of our client, a CyCEC regulated Cypriot investment firm, we are currently looking for a Partners Relations Manager. The Partners Relations manager will be responsible for building and maintaining relationships with new and existing partners/affiliates of the company.
Individuals with FX experience will be treated as priority, however candidates with similar experience in a different industry or have an FX background in different departments, will also be considered for this role.
Assisting with the on-boarding of new partners and clients. Via Live chat, telephone and email.
Relationship management with new and existing Partners to build loyalty.
Acquisition of new partners
Educate clients on the company’s platforms, trading products, account opening/deposit/withdrawal procedures
Working with the team to ensure KPI’s are met.
Monthly reports for Partner performance.
Supporting and assisting with all departments as required.
Problem solving with a positive and Can-Do approach.
Organizing and managing your work flow.
Report directly to the Head of Partners Team.
Fluent in verbal and written English to a business standard. Additional languages will be considered an advantage.
Excellent communication and written skills as well as attention to detail.
Proficient in Microsoft office, specifically Excel.
At least 1 year experience in the Forex industry in a sales/support or similar role.
A good understanding of financial markets and preferably foreign exchange.
Strong negotiation skills.
Ability to work with deadlines.
Excellent customer service skills.
Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
A high level of professionalism and personal integrity.