Junior technical support officers

Limassol district, Limassol — Agios Nicolaos
Posted: 09.04.2018 16:05 Ad ID: 1923209
  • Job type Full-time
  • Experience Any

Job Description

Our client is a very well-established Financial Software provider that is currently looking for Junior Technical Support Officers for their offices in Limassol. The right candidate will be someone with a good technical background and passionate about providing customer support.

Job Responsibilities

Monitor and reply all incoming technical support tickets, chats and answer frequently asked questions.

Manage and distribute all incoming queries from clients and users.

Answer calls and help clients over telephone.

Assist in internal departmental workload.

Requirements

Technical background (Bachelor's or Master's degree) in science, technology or engineering.

Solid mathematical understanding.

High level of computer literacy and excellent knowledge of prevailing software for working on the Internet.

Excellent written and verbal command of the English language.

Ability to work in shifts.

Ability to work as part of a team.

Solid moral and ethical character.

Ability to give explanations and provide reasoning.

Ability to learn fast — the chosen candidate will participate in very intensive training; his/her knowledge will have to be continuously updated.

Great attention to detail.

Additional requirements (considered as an advantage):

Knowledge of trading platforms and experience in trading in financial markets.

Prior knowledge of server deployment and maintenance.

Prior knowledge in customer support on technical matters.

Send CV
Don`t know how to fill CV? Download CV template
Your phone*
Your email
Your message*
Don`t know how to fill CV? Download CV template
1
Phone wasn't specified

Golden Careers

Posting since apr, 2018

Other ads from this seller
×

Error 400
Save your searches!
Push "Save search" button on a search result page
Check for updates in favorites section
Add ads to favorites
Push the star button and this ad will be in your favorites section, where you can easily look at it again!