Client relationship manager
- Experience Any
- Job type Full-time
Our client is a well -established investment firm that is currently looking to add members to their team. They are looking for Client Relationship Managers, preferably with previous experience within the FX industry.
Assist with the on-boarding and conversion of leads to active clients.
Manage relationships with existing clients.
Developing the country, territory, or region you have been assigned to.
Reactivate old clients.
Educate clients on how to use the company’s trading platforms.
Educate clients on how to trade financial assets.
Educate clients on what is happening in the financial markets.
Being proactive in contacting clients by telephone and email to promote the company’s products and services.
Assisting with incoming queries from all prospects and clients by telephone and email.
Entering and maintaining detailed and accurate records on the company’s systems.
Achieving key performance indicators.
Organizing and managing your work flow.
Native in verbal and written English to business standard, other languages are an advantage.
Excellent communication and written skills as well as attention to detail.
At least one year experience with forex in a similar role. Binary options experience may also be considered.
At least one year’s sales experience.
Client focused with excellent customer service.
The ability to influence and persuade a mutually beneficial outcome for the company and the client.
A broad understanding of financial markets and trading, preferably with foreign exchange.
You should be dynamic, self-motivated and competitive, with a strong desire to succeed.
You should work well independently as well as in a team.
Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
A high level of professionalism and personal integrity.
Willing and flexible enough to work shifts to provide coverage for your territory when required.
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