Technical customer support specialist

Limassol district, Limassol — Agia Fyla
Posted: 12.10.2018 12:01 Ad ID: 2099480
  • Experience From 3 years
  • Job type Full-time

We are looking for an experienced Customer Support Specialist to join the growing support team of our web-based entertainment project based in Limassol. The company offers an excellent working environment, a competitive remuneration package and the chance to work for a developing international company.

Be aware that we operate in weekly shift cycles (morning, evening, night).

Responsibilities:

- Answer Customer Support emails quickly and efficiently;

- Handling and resolving customer complaints;

- Investigate complaints about unauthorised behaviour of users;

- Report bugs to technical team;

- Report abnormal increase in complaints to management team;

- Moderate content (photos, videos, IDs etc.)

We offer:

- Convenient office in the center of Limassol;

- No dress-code and bureaucracy;

- Young and energetic team;

- Career growth and professional development;

- Medical insurance, corporate mobile number;

- Gym subscription;

- Unlimited coffee and snacks;

- Free lunches.

Required Qualifications:

- Excellent English Language skills (Native English speaker is an advantage);

- Good IT background and knowledge;

- Second Language will be considered a plus (Spanish, Italian);

- Ability to work a flexible schedule (also nights and weekends);

- Ability to work under pressure and meet deadlines;

- Excellent written and spoken communication skills;

- Experience in Online Customer Support will be considered an advantage;

- Understanding of online payments, refunds, chargebacks and fraud will also be considered an advantage.

The candidate must have EU work permit.

Please send your CV to the email mentioned below.

Send CV
Don`t know how to fill CV? Download CV template
Your phone*
Your email
Your message*
Don`t know how to fill CV? Download CV template

Similar ads

French speaker for marketing customer service

Media marketing, Yesterday 11:40, Limassol district
Jobs » Sales, retail, customer service

Πωλητής

Kyriakos, 01.12.2018 09:01, Limassol district
Jobs » Sales, retail, customer service

Sales assistant

ΝΙΝΑ, 29.11.2018 13:46, Limassol district
Jobs » Sales, retail, customer service

Εργασία

1.200 , Michael, 28.11.2018 08:04, Limassol district
Jobs » Sales, retail, customer service

Customer services complaints and retention management

1 , Golden Careers, 23.11.2018 12:59, Limassol district
Jobs » Sales, retail, customer service

Head of business development

1 , Golden Careers, 20.11.2018 15:04, Limassol district
Jobs » Sales, retail, customer service

Conversion officer

1 , Golden Careers, 19.11.2018 15:18, Limassol district
Jobs » Sales, retail, customer service

Sales officer german speaking

1 , Golden Careers, 13.11.2018 17:57, Limassol district
Jobs » Sales, retail, customer service

Marketing and public relation

Yosef Yekta, 13.11.2018 11:22, Limassol district
Jobs » Sales, retail, customer service

Conversion and retention officer dutch speaker

1 , Golden Careers, 15.11.2018 09:36, Limassol district
Jobs » Sales, retail, customer service

Ατομο για περιπτερο

1 Salary is negotiable, ΤΟΝΗΣ, 10.11.2018 11:45, Limassol district
Jobs » Sales, retail, customer service

Intarnational manager

Mikhail, 18.11.2018 06:48, Limassol district
Jobs » Sales, retail, customer service


1.500
The ad expired

Jane

Posting since feb, 2018

Other ads from this seller
×

Error 400
Save your searches!
Push "Save search" button on a search result page
Check for updates in favorites section
Add ads to favorites
Push the star button and this ad will be in your favorites section, where you can easily look at it again!