Back office administrator

Limassol district, Limassol — Agios Nicolaos
Posted: 07.01.2019 15:05 Ad ID: 2184383
  • Experience Any
  • Job type Full-time

Job Description

Our client has more than 20 years of trading industry experience and are one of the leading investment firm. In the company’s 20-year history, they have achieved numerous milestones and begun a journey that has taken them from a small trading company to a true global player that they are today. They are seeking a Back Office Administrator to join their team.

Job Responsibilities

Process applications for the opening of new client’s accounts into the Company’s software

Amend existing Client Accounts (i.e. Valid Documents, updated information),

Amend client’s accounts (e.g. leverage, profile etc.) into the Company’s software

Process Power of attorney’s sent by clients

Provide information to Clients and prospects regarding the Company

Answer all emails received from clients regarding queries on account opening process as well as amending existing accounts,

Validate provided documentation with an independent third party electronic verification provider (e.g. World Check, etc),

Ensure that all necessary documentations are collected and update the Company’s software about the collection of these documents,

Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form,

Forward financial matters and requests to the Accounting Department,

Liaise with the Head of Back office for any queried issues,

In addition to these duties the Employee may from time to time be required to undertake additional or other duties within his capacity as necessary to meet the needs of the Employer’s business.

Requirements

Experience in a similar role

Excellent communication skills

High working ethics and willingness to learn and develop

Responsible with the ability to multitask and prioritize

Problem-solving skill

Highly self-motivated

Excellent/Very good Excel skills

Able to work shifts: 8am - 4pm, 4pm - 12am, 12am - 8am

Send CV
Don`t know how to fill CV? Download CV template
Your phone*
Your email
Your message*
Don`t know how to fill CV? Download CV template

Other ads from this seller

Senior dealer
Job DescriptionOur client is an Investment Firm based in Nicosia. They are currently seeking an experienced Dealer to join their thriving team. An ideal candidate would have extensive experience in a similar role within the industry.Job ResponsibilitiesTo service clients with regards to their trading needs: Quote prices, provide market information, change S/L and T/P accept limit ordersTo update market information on the trading Platform (Update the Financial Calendar, Forex Outlook etc.)To monitor the quality of the company rates by comparing/benchmarking against those of other providersTo open and close the dealing room at specified hoursTo assist clients with queries regarding tradingTo assist clients with manual depositsInternal services: To provide market information to sales and other colleagues during the morning outlookRequirementsBSc degree in Finance/Economics or any other relevant field (related experience could overcome the need for this)Fluency in EnglishAt least 2 years’ experience in a financial organizationFinancial markets background will be considered as an advantageExcellent use of Microsoft Office (Word, Excel, PowerPoint)Internet capabilitiesOn call as and when required
Golden Careers Recruitment, Yesterday 11:58, Lefkosia (Nicosia) district, Nicosia — Town Center
Jobs » Sales, retail, customer service
Dealers
Job DescriptionOur client is a IT service provider based in Nicosia, they are looking for an experienced dealers to join their team. The ideal candidate will have at least 2 years experience in a similar organization.Job ResponsibilitiesTo service clients with regards to their trading needs: Quote prices, provide market information, change S/L and T/P accept limit ordersTo update market information on the trading Platform (Update the Financial Calendar, Forex Outlook etc)To monitor the quality of the company rates by comparing/bench marking against those of other providersTo open and close the dealing room at specified hoursTo assist clients with queries regarding trading To assist clients with manual deposits Internal services: To provide market information to sales and other colleagues during the morning outlookRequirementsBSc degree in Finance/Economics or any other relevant field (related experience could overcome the need for this)Fluency in EnglishAt least 2 years experience in a financial organizationFinancial markets background will be considered as an advantage
Golden Careers Recruitment, 19.02.2019 11:20, Lefkosia (Nicosia) district, Nicosia — Town Center
Jobs » Sales, retail, customer service
Customer support representative japanese speaker
Job DescriptionOn behalf of our client, an investment firm, we are looking for a Japanese speaking Customer Support Representative. The right candidate will have native or near-native of the Japanese language and experience in a similar position within an investment firm.Job ResponsibilitiesIdentifying and reporting department issues on a weekly basis to top management.Creating and following up with solutionsClosely monitoring client satisfaction levelsMonitoring department KPIs to ensure all are being metConstantly providing innovative ways to improve the overall client experienceEnsuring a highly motivated and enthusiastic department atmosphereSettling internal disputes in a fair and effective mannerCreating, distributing and updating department manualsDocumenting and finalising department proceduresMonitoring online review sites/social media channels and providing replies to negative reviews where necessaryProcess account withdrawalsRequirementsNative or Near Native in Japanese Language is a mustFluent in verbal and written English to business standardEnthusiastic and ‘can do’ approach to customer serviceAbility to remain calm and focused in a fast-paced environmentExcellent organisational, reporting and communication skillsExperience in a similar position within the FX sector will be considered an advantageSelf motivated, driven, goal oriented and a team playerA high level of professionalism and personal integrity.
Golden Careers Recruitment, 08.02.2019 11:50, Limassol district, Limassol — Agios Nicolaos
Jobs » Sales, retail, customer service
Compliance officer
Job DescriptionOur client is an Investment Firm based in Limassol, they are looking for a Compliance officer to join their team. An ideal candidate would have experience as a Compliance Officer and Cysec Advanced Certificate.Job ResponsibilitiesLiaising with all relevant business and supporting areas within the Company.Monitoring the adequacy and effectiveness of the measures and procedures of the Company.Advising and assisting the relevant persons responsible for carrying out the investment services to be in compliance with the Law.Drafting written reports to the Senior Management and the Board making recommendations and indicating in particular whether the appropriate remedial measures have been taken in the event of any deficiencies, at least annually. These reports shall be presented to the Board and discussed during its meetings, at least annually.Working on related changes to the Company’s documentation.Training and educating the staff of the Company in respect with the compliance function according to the Law.Communicating the relevant statutes of the IOM to each employee and notifying them of any relevant changes therein that relates to his/her role and responsibilities in the Company.Ensuring that the Executive Directors or other hierarchically higher officers do not exercise inappropriate influence over the way in which a relevant person carries out the provision of investment and ancillary services.Developing, designing and re-designing the appropriate procedures of the Company, so as to prevent and resolve potential conflicts of interest, ensuring that all the procedures regarding the Company’s conflict of interest policy are in place, as well as establishing and maintaining Chinese Walls procedures between the various organizational units of the Company. Regular checks will be performed to ensure the latter.Ensuring that all employees will have the ability to identify cases of potential conflicts of interest.Deciding whether to allow or not a transaction by notifying Clients, after being informed by members of the staff of a potential conflict of interest situation.Disclosing to Clients or potential Clients of the general nature and any potentially present conflicts of interest.Keeping records regarding conflict of interest situations, where relevant.Consenting to and approving the Company’s Replacement Policy.Establishing measures in connection with personal transactions and notify each relevant person of the restrictions on personal transactions.Monitoring and reviewing the dispatch to Clients of the confirmations/notifications regarding the execution of their orders, as applicable.Ensuring that all relevant information is included in the Company’s outsourcing agreements.RequirementsLegal Educational BackgroundCySEC Advanced CertificateAt least 2 years of experience as a Compliance OfficerExcellent Greek & EnglishExcellent Computer SkillsStrong organizational and communication skillsTeamwork skillsTime management and multitasking abilities
Golden Careers Recruitment, 08.02.2019 11:36, Limassol district, Limassol — Agios Nicolaos
Jobs » Financial, legal
Senior sugar crm developer
Job DescriptionOn behalf of our client, a well-established investment firm based in limassol, we are looking for a Senior Sugar CRM Developer to join their dynamic team. The Ideal candidate will have at least 5 years technical experience.Job ResponsibilitiesHelp with further development of Sugar CRM tool used.Working as part of a dynamic team.In addition, you will be responding, investigating and resolving various incidents related to Sugar CRM system as and when neededConducting industry research and providing recommendations for emerging trends.Work with Different Teams to gather requirements.Understand the requirements and implement them in Sugar CRM.Development & Deployment of Sugar CRM and configuring / developing Sugar CRM ModulesCreating modules, workflows, reporting, notifications, Cases in Sugar CRM.Design and Develop Custom modules using PHP, jQuery, Javascript.RequirementsPrevious experience within the FX industry or Financial Services on a similar IT field as above, will be considered a strong advantage.Demonstrable project implementation experience, working as part of a wider team of technology specialists5+ years of technical experience. 3 of these or more with SugarCRM, PHP experience.Other Professional RequirementsStrong team player within a team of specialistsAttention to detailImpeccable character
Golden Careers Recruitment, 08.02.2019 11:26, Limassol district, Limassol — Agios Nicolaos
Jobs » IT, telecom
Senior ios developer
Job DescriptionOur client is a well-established investment firm with over 20 years of experience in the trading industry and is currently looking to add to their team a Senior iOS Developer. The ideal candidate will have a deep understanding of iOS.Job ResponsibilitiesDesign and build applications for the iOS platformEnsure the performance, quality, and responsiveness of applicationsCollaborate with a team to define, design, and ship new featuresIdentify fix bugsHelp maintain code quality, organization, and automatizationRequirementsDeep understanding of the iOS SDKWorked on apps which support iOS devicesExperience collaborating on software projects with design and back-end aspectsQuick learner with an ambitious and results driven personalityExcellent communication and organizational skillsWorks well as part of a team in a fast-paced environmentFluent English LanguageThe client is willing to accept offers from abroad and can assist with visa/work permits.
Golden Careers Recruitment, 07.02.2019 13:19, Limassol district, Limassol — Agios Nicolaos
Jobs » IT, telecom
It support officer
Job DescriptionOur client has more than 20 years of trading industry experience and are one of the leading investment firms. In the company’s 20-year history, they have achieved numerous milestones and begun a journey that has taken them from a small trading company to a true global player that they are today. They are seeking an exceptional IT Support Officer to join their team.Job ResponsibilitiesWorking as part of a dynamic team, you will be expected to manage several complementary systems, desktops, laptops and applications. In addition, you will be responding, investigating and resolving various incidents related to many systems, as well as working with the rest of the team to resolve them. Finally, you must be able to work on a multi culture environment and deliver on a dynamic set of objectives and requirements, as part of a team of specialistsRequirementsMinimum 1 year hands-on experience on PC administration both hardware and software.Windows 10 Administration skills.Previous experience in Microsoft Office 365 environment considered an advantageKnowledge of Microsoft Office and other Microsoft desktop applications and systems.Basic understanding of network LAN/WAN/SubnetsExperience in incident response and investigationExcellent verbal and written communication skills both in English and GreekOther Professional RequirementStrong team player within a team of specialistAttention to detailImpeccable character
Golden Careers Recruitment, 07.02.2019 13:05, Limassol district, Limassol — Agios Nicolaos
Jobs » IT, telecom
Ppc specialist
Job DescriptionOur client is one of the top leading investment firms in the industry. The company was founded in 2006, and has grown exponentially while serving more than 150 countries. They are a CySEC regulated firm, and also licensed by FCA. The firm has achieved over 50 awards for their innovative products and professional trading conditions. They are looking for a talented PPC Specialist to join their team.Job ResponsibilitiesCreation, maintenance and optimization of advertising campaigns in Google Ads (AdWords), Yandex Direct, Yahoo and Bing).Writing advertisements, downloading and launching advertising campaigns (Direct Commander, AdWords Editor).Analysis of efficiency and optimization of current advertising companies (CPC, CPO, ROI, CAC).Preparation of reports on advertising campaigns.Working with optimization systems and generating ads (C50).Conducting A/B-tests.Working with analytics tools such as Yandex Metrics, Google Analytics, Google Data Studio, DoubleClick Search will be an advantage.RequirementsUniversity degree.At least Intermediate level of the English language.Google Ads certification.2+ years of experience in advertising campaigns in Google Ads (AdWords) and Yandex Direct.Benefits:Competitive compensation package including a 13th salary.Free meals and beverages at the in-house cafeteria.Medical and Life insurance.Provident fund and more.
Golden Careers Recruitment, 07.02.2019 12:49, Limassol district, Limassol — Agios Nicolaos
Jobs » Sales, retail, customer service
Web developers
Job DescriptionOur client is a company based in Larnaca which operates for more than 10 years within the web and Mobile Developing sector and is seeking to recruit Website Developers.Job ResponsibilitiesAbility to work efficiently on multiple projectsGreat problem-solving skillsAbility to debug browser compatibility issuesExperience working with responsive designs will be considered an advantageDetail oriented with strong organizational skillsRequirementsExcellent knowledge of PHP and MySQLVery Good Knowledge of Framework CodeIgniter, Laravel or any other frameworkHTML, CSS, Javascripts, jQuery, Ajax
Golden Careers Recruitment, 07.02.2019 12:27, Larnaca district, Larnaca — Town Center
Jobs » IT, telecom
Japanese speaking client relationship officer
Job DescriptionOur client is a CySEC regulated Forex company based in Limassol. They are currently looking to expand their team of Client Relationship Officers and they need to add a Japanese speaker. The right candidate will have excellent communication and negotiation skills and a positive attitude.Job ResponsibilitiesMaintain contact with existing clients to ensure high levels of client satisfactionProvide general information in regards to the company's platforms and services offeredInform and assist all clients in relation to the use of all current and future productsAssist customers who wish to open or manage a trading accountInform all existing and potential clients of any new products and promotions that the Company is offeringMaintain professional internal and external relationships that meet Company’s core values.Provide quality and efficient live support to existing and potential clientsAnswer all emails received from clients regarding queries on various issues (technical, accounting, new applications etc.)Liaise with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders.Provide troubleshooting and support for the basic functions of the trading platformWelcome calls/call back requestsPost information regarding Company’s products and services to relevant forumsRequirementsUniversity/College Degree in Business, Marketing or Computer related field or equivalentKnowledge of the FX Market and experience in the Forex industry will be considered as an advantageFluency in English and JapaneseGood knowledge of Microsoft Office products (Excel, Word, PowerPoint)Skills Required: Interpersonal skills, Communicate effectively using various tools, Problem Analysis and problem-solving, Customer Service Orientation, Adaptability, Organizing and Time Management Skills, Integrity and Trust
Golden Careers Recruitment, 07.02.2019 11:18, Limassol district, Limassol — Agios Nicolaos
Jobs » Sales, retail, customer service
Retention agents - polish speaking
Job DescriptionOur client is a service provider for banking, PSP, compliance, bookkeeping, and financial reporting. The company values teamwork and diversity and they are looking for a Native polish speaking retention officer to join their team. An ideal candidate will have experience in a similar role within an investment firm.Job ResponsibilitiesRegular contact with our existing clientsEnsure the highest level of Customer ServiceMaintain and update our CRMWork with clients to engage in investment opportunitiesFollow up on any client mattersRelationship managementLiaising with relevant teams to ensure quality service deliveryRegularly report to managementRetain existing clientsRequirementsMinimum of 6 months to one year previous experience in Client Retention and SalesExcellent business written and oral communications skillsFluent user of MS Office Suite and avid computer userAttitude is key- we are looking for driven, passionate peopleNative Polish Speaker is a mustFluent English Speaker highly desired and additional languages will be considered as an advantageSelf motivation is crucialProven ability to meet and exceed targetsDisplay strong timekeeping skills
Golden Careers Recruitment, 06.02.2019 10:54, Limassol district, Limassol — Agios Nicolaos
Jobs » Sales, retail, customer service
Affiliate manager
Job DescriptionOur client is a service provider for banking, PSP, compliance, bookkeeping, and financial reporting. The company values teamwork and diversity and they are looking for an Affiliate Manager to join their team.Job ResponsibilitiesRecruit new affiliates by researching and initiating new interactions.Develop and maintain relationship with existing affiliates.Negotiate with new affiliates and closing an agreement.Ongoing negotiation on the deal condition.Oversee and supervise all accounts.Learn your publishers "business objectives", "business model" and thrive to maximize those objectives accordingly.Daily analysis to maximize KPIs.RequirementsDegree in Marketing, Business or any other relevant field.Native/Mother tongue level English or any other language both verbal and written is a mustAt least 1-year experience in the online industry as an Affiliate Manager or Media Buyer.Strong background and knowledge of the global online marketing industry. Analytics skill
Golden Careers Recruitment, 06.02.2019 10:37, Limassol district, Limassol — Agios Nicolaos
Jobs » Sales, retail, customer service


1
The ad expired

Golden Careers Recruitment

Posting since jan, 2018

Other ads from this seller
×

Error 400
Save your searches!
Push "Save search" button on a search result page
Check for updates in favorites section
Add ads to favorites
Push the star button and this ad will be in your favorites section, where you can easily look at it again!