Japanese speaker customer relations officer in limassol

Limassol district, Limassol — Agios Nicolaos
Posted: 03.04.2019 11:35 Ad ID: 2276862
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  • Job type Full-time
  • Experience Any

On behalf of one of our clients an Online Trading company, we are seeking to recruit a Japanese Speaker Customer Relations Officer to join their team in Limassol. Job Responsibilities - Assists customers who wish to open a trading account - Handles welcome calls/call-back requests - Maintains contact with existing clients to ensure high levels of client satisfaction - Provides general information regarding the platforms and services offered - Informs and assists clients in relation to the use of all current and future products - Provides quality and efficient live support to existing and potential clients - Maintains professional internal and external relationships that meet Company’s core values - Delivers service and support to customers through live chats, emails, phone calls and meetings - Collects customer feedback and follows up e.g. requests for new products and services - Suggests ideas and actions to develop the market - Coordinates with the marketing department in regard to planning seminars, expos and translations of certain campaigns Job Requirements - University Degree preferably in Finance or Economics - Previous relevant working experience will be considered an asset - Excellent command of the Japanese and English language - Computer literacy with very good working knowledge of Microsoft Office applications How to Apply If interested and you match all the requirements, please send your CV to b, including the title of the position in the subject line Please note that due to the high volume of applications received, only successful candidates will be contacted

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Work Channel Recruitment Company

Posting since feb, 2019

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