Retention agents russian polish german spanish portuguese

Limassol district, Limassol — Agios Nicolaos
Posted: 04.04.2019 14:29 Ad ID: 2277989
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  • Experience Any
  • Job type Full-time

Job Description

Our client is an well-established in the financial services industry with offices in Limassol. They are currently looking for Retention Officers with the following languages: Russian, Polish, German, Spanish, Portuguese.

Job Responsibilities

Regular contact with our existing clients

Ensure the highest level of Customer Service

Maintain and update our CRM

Work with clients to engage in FX opportunities

Follow up on any client matters

Relationship management

Liaising with relevant teams to ensure quality service delivery

Regularly report to management

Retain existing clients

Requirements

Demonstrated work experience in Client Retention and Forex Sales

Fluency in English both verbal and written

Fluency in any of the following languages: Russian or Polish or German or Spanish or Portuguese

Fluency in any other language will be considered an advantage

Proficiency in MS Office

Excellent communications skills

Strong organizational and time-management skills

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