Retention agent italian speaker

Limassol district, Limassol — Agios Nicolaos
Posted: 20.05.2019 10:19 Ad ID: 2295249
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  • Experience Any
  • Job type Full-time

Job Description

On behalf of our client, a service provider for banking, PSP, compliance, bookkeeping, and financial reporting, we are looking for a German Speaking Retention Agent. The ideal candidate will have experience in a similar role and fluency in german & english language.

Job Responsibilities

Contact existing clients, ensuring they receive the highest level of service

Maintaining the database of the company

Retaining clients

Following up on client matters

Customer Support (Retention and Relationship)

Requirements

Previous experience in a similar role

Fluency in English language is a must

Additional languages will be considered as an advantage

Excellent business written and oral communications skills

Excellent knowledge of computers

Ability to work well in a team environment as well as independently

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