German speaking retention agents

Limassol district, Limassol — Agios Nicolaos
Posted: 14.05.2019 09:44 Ad ID: 2323931
  • Job type Full-time
  • Experience Any

Job Description

On behalf of our Client, a well-established Company in the financial services industry we are seeking for self-motivated Retention Agents (fluent in German) to become part of a dynamic team.

Job Responsibilities

Regular contact with our existing clients

Ensure the highest level of Customer Service

Maintain and update our CRM

Work with clients to engage in FX opportunities

Follow up on any client matters

Relationship management

Liaising with relevant teams to ensure quality service delivery

Regularly report to management

Retain existing clients

Additional information:

Reporting to: Retention Team Leader/Retention Manager

Working hours: 12:00 – 21:00


Demonstrated work experience in Client Retention and Forex Sales

Fluency in English both verbal and written

Fluency in German both verbal and written

Fluency in any other language will be considered an advantage

Proficiency in MS Office

Excellent communications skills

Strong organizational and time-management skills

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