Customer success manager

Our client is a CySEC licensed, fast-growing investment firm with offices in Limassol. They are currently looking to grow their team and they’re looking for fluent English speakers that will take the role of Retention Agent.Successful candidates will have experience in the financial markets industry within the sales field and will be native/fluent English with excellent communication and negotiation skills.Job ResponsibilitiesPromote the company’s products and services.Achieves monthly targetsProvide understanding of technical and fundamental analysis to clientsCross selling company services to provide client improvementMaintains high levels of client acquisition, retention and re-activationBeing the primary point of contact for clients under their portfolioContact existing clients, ensuring they receive the highest level of service.Develop strong customer relationships to encourage repeat business.Educate clients on how to use the company’s trading platform.RequirementsUniversity/College DegreeNative or Fluency in EnglishMinimum 1 year experience in relevant fieldExcellent communication and organizational skillsKnowledge in Technical Analysis will be considering an advantageCysec’s Advanced or Basic Certification will be considered an advantageAny Degree in Economics or Finance will be considered an advantage

Our client a online Financial Services company based in Limassol is looking to recruit an experienced Senior Customer Support Agent that will respond to users' inquiries via our ticketing system, live chat and phone. This role is responsible for resolving all inquiries that our users might have in a professional and timely manner and will also be responsible for assisting junior agents. In this role you will report directly to your assigned team leader. Our ideal candidate will be highly organized, multitasker, detail oriented, energetic and self-motivated in a very fast-paced environment who has a can-do attitude and has previous experience in customer support.Responsibilities:Provide direct customer support via tickets, live chat and phoneHelping users with onboarding and account-related requestsHelping junior agents and, when needed, escalating issues to team leadersSupport process improvementIdentifying customer needs and helping customers use specific featuresReporting product malfunctionsFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teamsRequirements:2-3 Years of Experience as a Customer Support agentExperience using help desk software and remote support toolsUnderstanding of how CRM systems workExcellent communication and problem-solving skillsAbility to multitask and prioritizeCustomer-focused mindsetFluent in EnglishAbility to work in a team that offers 24/7 supportTeam player that can also work independentlyAbility to answer phone, listen actively, relay information, and type basic information simultaneouslyAbility to work in a global environmentFamiliarity with crypto and/or financial services is a plus!Working Hours:Monday to Friday 9:00am to 6:00pm Salary:Based on skills and experience 20-20K Euros gross annually

Our client is a Professional Services provider group that addresses the end-to-end technical needs of their customers, from pre-sales and integration assistance to post-sales support and analytics.They are live on 4 continents with over 30 supported currencies and rapidly expanding to power the online payments infrastructure throughout the world.Our client is continuously growing and as such always looking for new talents for their different Sales teams. Whether you are Sales Support, Inside Sales, Business Development Manager or (Key) Account Manager, whether you have a lot of experience or you are launching your career, if you are sales hungry and passionate about sales, then this might be the right opportunity for you.Job ResponsibilitiesWe look for talented negotiators, with very good communication skills. Can-do attitude, proactivity and sense of responsibility are key words and are part of your DNA.Perform market research and analysisPlan and execute digital campaigns for lead acquisition including engaging content creationPrepare marketing materials (i.e. product brochures, website content, technical and sales presentations, etc.)Manage the company various social media platforms and public relation effortsPlanning and analyzing marketing strategies using marketing automation toolsRequirementsBachelor's degree in Business Administrator or relevantExperience in Sales ideally in the payments services or a relevant sectorUnderstanding of Payments services sectorExceptional negotiation and communication skillsStrong work ethicPositive and can-do attitude

Ζητείται άτομο κατά προτίμηση κοπέλα γιά εργασία part time σε περίπτερο γιά 4 ώρες την ημέρα από 12 το μεσημέρι μέχρι 4 το απόγευμα μέ 1 off την εβδομάδα στα κάτω πολεμίδια λεμεσό.

Need woman-tailor in tailor shop in Limassol. For clothes repairing and made to measure orders. Sulery be agreement. Please contact me Irena.

Fast Growing Digital Marketing Company is looking for Filipino Speaking Region Manager/Affiliate managerThe successful candidate will be exceptionally well organised, speak - Filipino, English (Russian will be an advantage), have strong communication skills and an entrepreneurial spirit matched with a desire to excel in a dynamic and rewarding industry. If you are a top-performing team player looking for a great opportunity then make this your next career move!The Filipino speaking Affiliate Manager will aggressively seek out new affiliate relationships via a structured sales process to further expand our reach in the online performance marketing industry. You'll be managing affiliates on a day to day basis, as a problem solver and growing our business. This is not a 9-5 job, if you like to work hard and play hard, this is your job.The Affiliate Manager must thrive in a cross functional and fast paced environment. Our Affiliate Managers represent the front lines of acquiring affiliate distribution. He should be self-motivated, excel at relationship building, and analysing marketing campaigns. This position provides high earning potential for candidates looking to build a career in a growing industry.YOUR RESPONSIBILITIES:● Deliver proactive account management by providing business solutions to affiliate partners as well as offering ideas/methods of increasing revenue through unique marketing programs● Aggressively recruit new affiliate partners● Research and work with affiliate partners on efficient methods of optimising their revenue● Actively consult with affiliate partners on an ongoing basis to help exceed their revenue goals through recommendations and implementation of best practices around online mktg. programs● Meet and exceed monthly revenue goals● Prepare sales reports to track, analyse, and forecast the revenue opportunities for affiliate partners● Monitor affiliate activity and potential policy/program violations● Optimise publishers and provide technical assistance when needed● Keep abreast of competition and issues within the performance marketing industry, relevant products, and relevant markets● Attend and participate in team meetings, training seminars, and workshops● Occasional travel to industry trade-shows and conferencesYOUR SKILLS:● Experience in sales or marketing field is a plus (0-1 years experience) or a Bachelor's degree in marketing or business● Basic understanding of performance marketing industry, terminology, and media channels● Basic knowledge of tracking systems and HTML, e.g. pixels, tokens, etc. is a plus● Experience in advertiser and/or affiliate management for a performance-marketing company or advertising network is a plus● Confidence and ability to prospect and sell/cold call potential affiliates● Possess negotiation skills● Able to prioritise and manage multiple accounts/relationships/tasks concurrently● Must be able to think creatively “on your feet” and drive deals to successful completion with a consultative approach● Positive, team-oriented personality with the desire, ability, and drive to ride a steep, continuous learning curve in the internet industry● Excellent communication skills in English (verbal and written), fluent in Russian is a big plus● Ability to establish and maintain effective working relationships with managers and employees, along with external clients and affiliates● Ability to manage a tight work flow and meet deadlines● Detail oriented with strong organisation and time management skillsBENEFITS:● Attractive salary and benefits + KPI● Young and friendly team● Brand new office with a mountains view in the centre of LimassolThe position is in LimasolApplicants with ability to work in CyprusOnly candidates with CV's will be review :)

ruby is a global technology company that is home to the world’s most unique dating web sites. Like relationships, ruby is complex and multifaceted. Ashley Madison, the flagship brand of ruby, is revolutionising the way millions of people located around the world connect and meet. As a technology company driven by analytics and user centric design, we care about our customer experience and are continuously looking for ways to make it better! We work hard, play hard and have fun. We foster a culture where you can be yourself and where diversity workforce, thought, and opinion is expected. Read more about us at : www.rubylife.cyWe have an immediate full-time employment opportunity for a multilingual Customer Service Representative (Italian/English), to help support our customers around the world. The ChallengeYou would be responsible for serving our many current and potential new customers by email and telephone, dealing with member inquiries, complaints, processing transactions and moderation of the site content to ensure compliance with our policies. Here’s what you’ll do• Respond to calls from members, answering their questions and resolving any issues they have • Provide support to members by responding in a timely and complete manner to their email inquiries • Collect and apply payments to member's profiles • Moderate the site for content and fraud, where needed, carry out the appropriate corrective actions • Respond to voicemail from members and potential members • Work independently and actively participate within a team work environment • Flexibility to work weekends, holidays and evening shifts as staffing schedules require.Here’s what you’ll need• Previous CSR experience is an asset but not required• Ability to effectively communicate both verbally and written in Italian & English is essential as this position will be dealing directly with our Italian speaking customers• Having lived and/or worked in Italy previously is an asset• Excellent telephone communication skills and mannerisms• Exceptional conflict resolution, negotiation, and objection handling skills• Ability to multi task • Strong organisational skills• Attention to detail and good trouble shooting skills• Ability to work with minimum supervision• Above average computer and Internet skills, particularly with typing and working knowledge with various Internet browsers• Flexibility to work weekends, holidays and evening shifts as staffing schedules require.Here’s what we provide:● An aggressive compensation package● The opportunity to work remotely● Virtual social events ● Extended health care● Professional Development opportunitiesQualified candidates should send a resume and cover letter to In the e-mail subject line please reference “CSR, Italian”.We thank all applicants for their interest in ruby ; however only those candidates selected for an interview will be contacted.

Our client is a Cypriot Investment Firm with offices located in Limassol. They are seeking a Retention/VIP Representative who is native/near native in the Japanese Language.The ideal candidate will also have experience in a similar sales environment.Job ResponsibilitiesMaintaining contact with clients to ensure high levels of customer satisfactionBuilding and maintaining a client portfolioAssisting existing customers with their trading accountBuilding a long-term relationship with all clientsBe informed about all the company’s products and services and promote them to new clientsInforming clients of any new products and promotions that the company is offeringReach monthly targets set by the Line ManagerMonitoring department KPIs to ensure all are being metManaging PSPRequirementsNative or Near Native in Japanese Language is a mustExperience within the Financial Markets industry or in Sales in a different industry will be considered an advantageExcellent Communication skillsAdvanced MS Excel skills an advantageSelf motivated, driven, goal oriented and a team playerA high level of professionalism and personal integrity.

Searching woman for work in shop with permission for work.Enaerios and Germasoya near police station. Work with costumers and cashier also filling the store. Language Greek, English.

Building materials trading company is looking for the native greek speaking sales person. Experience and additional languages are welcomed.

Στην Εθνική Ασφαλιστική Κύπρου οι Ασφαλιστικοί μας Σύμβουλοι λαμβάνουν:• οικονομική υποστήριξη για 24 μήνες• συνεχή εκπαίδευση & επαγγελματική εξειδίκευση• αμοιβές αναλόγως παραγωγικότητας & αποτελεσμάτων• ευέλικτο ωράριο εργασίας• συμμετοχή σε εταιρικούς διαγωνισμούς.Έλα κοντά μας να γνωρίσεις μια μοναδική ευκαιρία καριέρας!Θα είμαστε … κοντά σου, ό,τι κι αν συμβεί!

Εισαγωγική ΕΜΠΟΡΙΚΗ εταιρεία ζητά δυο πωλητές ή δυναμικές πωλήτριες ή και ζευγάρια για ανάπτυξη του τμήματος πωλήσεων.Θα υπάρχει εκπαίδευση και εκμάθηση.Προσόντα:Έντιμος και συνεπής χαρακτήρας με επικοινωνιακές και οργανωτικές ικανότητες. Μητρική γλώσσα τα ελληνικά.Απαραίτητο το δίπλωμα αυτοκινήτου.Ευέλικτο ωράριο, αλλά συνήθως απόγευμα.Προσφέρεται: μισθός και προμήθεια ή μόνο σταθερή προμήθεια.