Part-Time / Freelance | Remote | Cyprus
Nu.Liv is a growing premium furniture company in Cyprus, specialising in solid teak and high-quality natural wood furniture imported directly from Indonesia. We serve both private customers and professional clients, including developers, interior designers, hospitality businesses and villa owners.
We are currently expanding our sales structure and are looking for a reliable and commercially minded Sales Closer / Client Follow-Up Specialist to take ownership of qualified leads and open offers.
This is not a cold-calling position. Our marketing and sales development team generates and qualifies leads. Your responsibility begins once a potential customer has already shown genuine interest, spoken with us, visited our showroom or received an offer.
Your Role
You will take ownership of warm leads and open offers and actively move them towards a clear decision.
Your responsibilities will include:
Following up with warm and qualified leads
Following up consistently on offers already sent to potential customers
Calling customers rather than relying only on email or messages
Understanding what is preventing a customer from making a decision
Handling objections professionally and naturally
Answering questions or coordinating internally when additional information is required
Re-engaging interested customers who have stopped responding
Following up through phone, WhatsApp and email as appropriate
Identifying when an offer needs adjustment or further clarification
Moving qualified opportunities towards a purchase decision
Keeping clear records of follow-ups, next steps and outcomes
Providing feedback on why opportunities are won or lost
Speed & Ownership Are Important
Our sales development team works continuously to generate new opportunities. We therefore need someone who understands that warm leads cannot simply sit untouched for several days.
As a general rule, newly assigned leads and open offers should receive their first follow-up within one business day.
We are looking for someone who takes ownership of their pipeline independently. You should not need to be reminded to contact a customer or follow up on an open opportunity.
What We Are Looking For
You may be a good fit if you:
Have experience in sales, closing, account management or customer-facing business development
Are confident speaking with customers on the phone
Know how to follow up persistently without becoming pushy
Communicate professionally and naturally
Are organised and reliable
Understand consultative rather than aggressive selling
Are comfortable dealing with purchases ranging from individual furniture pieces to larger furnishing projects
Can manage your own follow-up schedule and priorities
Are comfortable working independently within a small, growing company
Have strong spoken and written English
Experience in furniture, interiors, real estate, hospitality, luxury products or other higher-value consultative sales is an advantage, but not essential.
What This Role Is Not
This is not a high-volume scripted call-centre position.
Nu.Liv customers often need advice, quotations and several conversations before making a decision. We therefore want someone who can build trust, understand the customer's situation and professionally guide the sales process towards a decision.
Compensation
We are open to discussing the right structure depending on experience and availability.
A significant part of the compensation can be performance-based, meaning there is attractive upside when you successfully convert qualified opportunities into profitable sales.
Please include your preferred compensation structure when applying.
How to Apply
Please send us a short introduction covering:
Your previous sales/closing experience
The types of products or services you have sold
Whether you have experience following up on warm leads and quotations
Your weekly availability
Your preferred compensation structure
Please also briefly answer:
A customer received a furniture quotation three days ago and has not responded since. How would you approach the follow-up, and what would you do if they still did not respond after your first attempt?
We are looking for someone who can become a reliable part of our sales structure and potentially grow with Nu.Liv as the company expands.
Nu.Liv Furniture
Paphos, Cyprus
