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Our client is a well-established accounting and audit firm in Cyprus seeking to strengthen their team with talented professionals across a range of experience levels.On their behalf, we are seeking an experienced Anti-Money Laundering Compliance Officer (AMLCO) with proven expertise in AML/CFT, due diligence and efficient and effective transaction monitoring. ICPAC certification is mandatory.The role requires direct client interaction, team leadership and strong capabilities in developing, implementing and updating procedures, operational manuals and compliance documentation.Job ResponsibilitiesAML/CFT Policies and Procedures: Design, develop and update AML/CFT policies and procedures, including KYC/CDD/EDD, sanctions screening, PEP identification, adverse media screening, ongoing monitoring, recordkeeping and escalation procedures.Due Diligence: Oversee and perform quality control reviews of KYC files, including Ultimate Beneficial Owner (UBO) verification, Source of Funds (SoF), Source of Wealth (SoW) and complex ownership structures. Manage remediation exercises and periodic reviews.Transaction Monitoring: Design, implement, operate and optimise transaction monitoring rules and scenarios, thresholds, alert-handling processes and investigation workflows. Reduce false positives and prepare management information (MI), key performance indicators (KPIs) and audit trails.Client Relationship Management: Communicate directly with clients to obtain supporting documentation, manage sensitive compliance matters and ensure clear and timely escalation whenever required.Team Leadership: Lead and supervise a team of at least three employees, providing guidance, allocating responsibilities, conducting quality control reviews and delivering training.Staff Training and Compliance Culture: Develop and implement training plans, promote a strong compliance culture and prepare periodic and annual reports for senior management.Procedures and Documentation: Develop, maintain and update role-specific procedures, AML manuals, work instructions, checklists and reporting templates, ensuring appropriate version control and effective implementation.RequirementsMandatory Qualifications and RequirementsUniversity degree in Law, Accounting, Finance, Business Administration or a related field.Proven AML/CFT experience within a professional services firm and/or the financial services sector.Mandatory AML certification issued by ICPAC.Proven experience in due diligence.Proven experience in efficient and effective transaction monitoring.Demonstrated experience in direct client interaction.Previous team leadership experience, managing a team of at least three employees.Proficiency in Microsoft Excel, Word, PowerPoint and Outlook.Essential experience in developing, drafting and updating role-specific procedures and operational manuals.Proactive attitude and commitment to continuous professional development and lifelong learning.What We OfferCompetitive remuneration package and annual performance-based bonus.Additional benefits in accordance with company policy.Continuous training, professional development and regulatory updates.Opportunities for career progression within the firm.A supportive, professional and collaborative working environment.BenefitsProfessional Development: Opportunities for ongoing training, professional development and continuous learning.Working Environment: A supportive and professional working environment.Career Progression: Opportunities for professional growth and career advancement within the firm.The overall remuneration and benefits package will be determined according to the candidate’s qualifications, relevant professional experience and overall suitability for the role.

Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Support Agent for Italian Clients to join their team.In this full-time position at their office, you will be responsible for maintaining relationships with Italian clients, delivering high-quality service, and ensuring an excellent customer experienceJob ResponsibilitiesProvide client support via phone, email, and chat, addressing inquiries and resolving issuesHandle requests such as account openings, data updates, and various transactions.Collaborate with internal departments (compliance, operations) to meet client needs.Promote products and services, identifying cross-selling opportunities.Update the CRM system with relevant client interactions and information.RequirementsA native Italian speaker with excellent communication skills.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What they offer: Competitive salary and benefits package.Continuous training and professional growth opportunities within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion They are open to candidates who may not have prior experience in the financial sector but demonstrate a strong desire to learn and grow in this field. If you have strong communication skills and a passion for learning about the financial sector, we encourage you to apply!