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Sales, retail, customer service

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  • Vietnamese client support administrator
    Job DescriptionOur client is a well-established and ambitious globally regulated (including CySEC) CFD and Forex Broker with headquarters in Australia and further offices internationally. They are seeking an Onboarding Administrator to join their growing team in Limassol.The successful candidate does not necessarily need prior experience but needs to have a can-do attitude, willingness to learn and be a team-player. The candidate needs to be fluent in written and spoken Vietnamese, with good knowledge in English.This is a great opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience. The company offers continuous personal development and a dynamic working environmentJob ResponsibilitiesAssisting clients with the onboarding application, documents and verificationKYC for all clientsCommunicating with clients and providing answers to customers by identifying problems and assisting with incoming trade and product queries by telephone, email and live chatEducating clients on how to use the Company’s website and trading platformsAssisting the Customer Relationship TeamRequirementsComputer literacy with excellent working knowledge of Microsoft Office applicationsKnowledge and experience in FX will be considered advantageousA team player with excellent communication skillsA EU passport holder or have the right to live and work in Cyprus (Visas can be transferred)Fluent verbal and written Thai and EnglishAbility to work in shiftsBasic CySEC certificate is an advantage
    Golden Careers Recruitment, 22.09.2020 15:51, Limassol district, Limassol — Agios Nicolaos
    Jobs » Sales, retail, customer service
  • Thai client support administrator
    Job DescriptionOur client is a well-established and ambitious globally regulated (including CySEC) CFD and Forex Broker with headquarters in Australia and further offices internationally. They are seeking an Onboarding Administrator to join their growing team in Limassol.The successful candidate does not necessarily need prior experience but needs to have a can-do attitude, willingness to learn and be a team-player. The candidate needs to be fluent in written and spoken Thai, with good knowledge of English.This is a great opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience. The company offers continuous personal development and a dynamic working environment.Job ResponsibilitiesAssisting clients with the onboarding application, documents and verificationKYC for all clientsCommunicating with clients and providing answers to customers by identifying problems and assisting with incoming trade and product queries by telephone, email and live chatEducating clients on how to use the Company’s website and trading platformsAssisting the Customer Relationship TeamRequirementsComputer literacy with excellent working knowledge of Microsoft Office applicationsKnowledge and experience in FX will be considered advantageousA team player with excellent communication skillsA EU passport holder or have the right to live and work in Cyprus (Visas can be transferred)Fluent verbal and written Thai and EnglishAbility to work in shiftsBasic CySEC certificate is an advantage
    Golden Careers Recruitment, 22.09.2020 15:16, Limassol district, Limassol — Agios Nicolaos
    Jobs » Sales, retail, customer service
  • Business development manager
    Our client is a CySEC regulated investment firm – a CFD provider offering traders access to a full suite of CFDs across Forex, Cryptocurrencies, Commodities and Indices. They are currently growing their existing team and are looking for an experienced Business Development Manager that will add value to their team.Job ResponsibilitiesAssist in the onboarding of regional Affiliates / IB’s/ Money Managers and other company partnersAcquisition of new partnersAssisting with the development of the Partner program in your specified region(s)Negotiate the terms of each partnership based upon the existing rebate structures.Assist in the monitoring of affiliates and IBs on a daily basis to optimize affiliate activities and partner performance.Educate the partners on the company’s platforms, trading products, account opening/deposit and withdrawal procedures.Proactively work to retain existing business and reactivate partners.Maintain direct contact with affiliates and IBs via telephone, live chat and email, ensuring excellent service standards and loyalty.Enforce prudent approach and due diligence to the regulatory framework as per the company policies, ethos and ethics.Working with the team to ensure KPI’s are met.Business targets to be met quarterlySupporting and assisting all departments as required.Travel to affiliate conferences and events where required.RequirementsAn excellent understanding of forex CFD’s and at least 2 years’ experience in a sales/business development rolePrevious experience of working with affiliates/IB/partnershipsDriven and results orientatedProven sales track recordStrong negotiation skills.Computer literacy with excellent working knowledge of Microsoft Office applications.A team player with excellent communication skills.Excellent customer service skillsExcellent command of English both spoken and written to a business standard, and at least one additional language would be considered an advantage.
    Golden Careers Recruitment, 07.09.2020 13:56, Limassol district, Limassol — Agios Nicolaos
    Jobs » Sales, retail, customer service

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