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Sales, retail, customer service

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  • Sales representative
    GEORGE MAVROVOUNIOTIS, 14.01.2019 12:58, Paphos district, Paphos — Town Center
    Jobs » Sales, retail, customer service
  • Retention officer
    Job DescriptionOur client is a well established investment firm, licensed and regulated by CySEC. The FX company has offices in Limassol as well as abroad and has recently opened an office in Paphos as well.They are looking for passionate and energetic individuals with FX Sales experience that will add value to their existing team.Job ResponsibilitiesHandle incoming leads and develop them into clientsMake welcome calls and follow up calls to existing clientsBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsMeeting personal and team targetsStriving for high initial depositProactively work with clientsGrow net deposits and active tradersMeet company targets and goals and contributing to increasing company revenueRequirementsFluent in English (native level) - any additional language -is an advantageUnderstanding of Financial Markets – is an advantageSales OrientedTeam playerCompetitive and target orientedHigh preference will be given to candidates with experience in sales or in the field of ForexExperience in negotiationFast leaner
    Golden Careers Recruitment, 02.01.2019 11:59, Paphos district, Paphos — Town Center
    Jobs » Sales, retail, customer service
  • English speaking retention officer
    Job DescriptionOur client is a reputable investment firm regulated by CySEC and based in Paphos. They are currently looking to grow their team and add to it an English speaking Retention Officer.Job ResponsibilitiesContribute to company growth and financial targets such as revenue and high levels of client acquisition, retention, reactivation, and up-sell.Manage client relationships and satisfaction through proactive support, training, and incentive offerings, ensuring that clients have access to up-to-date market and pricing information.Deliver a superior client experience by transitioning first time depositors to active traders; train, support, follow-up and resolve any concerns/problems.Analyze, identify, plan, design and implement opportunities for increasing client loyalty based on system data and industry insights.Instill trust by effectively communicating and interacting with people of diverse cultural backgrounds.Build a robust retention team by implementing processes and controls to deliver effective and efficient offerings for all clients.Manages all customer retention activities.Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information.Build relationships with existing clients to ensure that they are engaged and getting the most value from our services.Provide market update for clients.Partner with Sales Executives to manage client relationship.Train one on one with new and existent client.Identify potential IB.Encourage clients to refer friends.Develop required training for clients (content and delivery).Drive innovation (capturing new ideas- implementing- rewarding).Follow daily routine of calling all active clients, per preset prioritization:Active tradersClient that suffered recent lostClient that gained recent profitClients that haven’t traded for over a weekSlash webinars for clients.Analyze client’s trading and identify common mistakes in their strategy and offer training on new strategy.Educate clients regarding risk management strategies for their funds.RequirementsAt least 2 years of experience as a Retention Manager in the Forex/Binary broker.Familiar with the Forex industry concept, practices, and procedures.Requires a bachelor's degree – advantage.Understand standard analysis chartsRisk management strategies - before the problem (plan), during the open position (manage during the loss), after it stopped out (disaster recovery).Fundamental analysis - talk about current events at global level, market effects with credibility.MT4 platform - full operation.MT4 Manager.Ability to analyse number and interpret into simple words.
    Golden Careers Recruitment, 02.01.2019 11:43, Paphos district, Paphos — Town Center
    Jobs » Sales, retail, customer service

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