Italian customer support agent
Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Support Agent for Italian Clients to join their team.In this full-time position at their office, you will be responsible for maintaining relationships with Italian clients, delivering high-quality service, and ensuring an excellent customer experienceJob ResponsibilitiesProvide client support via phone, email, and chat, addressing inquiries and resolving issuesHandle requests such as account openings, data updates, and various transactions.Collaborate with internal departments (compliance, operations) to meet client needs.Promote products and services, identifying cross-selling opportunities.Update the CRM system with relevant client interactions and information.RequirementsA native Italian speaker with excellent communication skills.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Good organizational skills and ability to multitask.Team player with the ability to work independently. What they offer: Competitive salary and benefits package.Continuous training and professional growth opportunities within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion They are open to candidates who may not have prior experience in the financial sector but demonstrate a strong desire to learn and grow in this field. If you have strong communication skills and a passion for learning about the financial sector, we encourage you to apply!
2 weeks ago Limassol — Limassol - Kapsalos
Spanish speaking customer support agent
Our client, a leading global financial services provider, is looking for a proactive and talented Customer Relations Agent to join their team. In this full-time position at their office, you will be responsible for maintaining customer relationships and providing excellent service to their clients.Job Responsibilities Maintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsNative speaker with excellent communication skills, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Experience in the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.
3 weeks ago Limassol — Germasogeia
Real estate marketing and administration officer
Real Estate Administration And Marketing OfficerIMPORTANT: Apply via https://bit.ly/Avlida-Apply-2, otherwise will not be considered.A.N. Stasis Estates PLC is looking to hire a Real Estate Administration And Marketing Officer who will be responsible for overseeing and performing day-to-day operations of the Real Estate Team. Duties and Responsibilities:Update and maintain CRM, document management and tasks/project management platforms;In doing so, handling, filing and administering documents, contacts, tasks and other information, both digitally and physically;Answering enquiries by, interacting with, and handling requests from, leads, clients, and customers via emails/calls/messages/etc; interact with clients and tenants;Develop, maintain and promote real estate marketing materials and assets in digital and physical formats;Deal with all aspects of rentals and sales bookkeeping, accounts, control, collections, arrears, and all aspects of financial transactions as per requirements of the Accounts department; andProvide general office support.Requirements:Work experience in an entry-level similar position for at least 2 years;Holder of a Bachelors’ degree;Computer knowledge and literacy, excellent knowledge of the English language, and very good knowledge of the Greek language, are absolutely essential;Organizational skills with the ability to work in a diversified, team and agile environment, and the ability to hustle through and deliver results, are necessary; andCandidates with very good knowledge of Russian and/or Arabic and/or work experience with a CRM platform (i.e. Salesforce or HubSpot) and/or within the Real Estate industry and/or digital marketing software and/or cloud-based task or project management software and/or other relevant digital business systems will be considered advantageous.Benefits:Competitive pay package, sales commissions and performance bonuses;Office located in a very nice environment within the 4* Avlida Hotel in Paphos, and the role is embedded within a young, thirsty and diversified team of hustlers;Full meals and non-alcoholic beverages during working hours during the Hotel’s operating season; andFull use of electronic desktop devices, mobile devices, business mobile number, office business systems and many other such systems provided at the convenience and expense of the business.
4 weeks ago Paphos — Tombs Of the Kings
Sales - business development manager - cyber security
Our client does more than sell security solutions — they build long-term cyber resilience for organizations operating in highly regulated and high-risk environments. As a trusted cyber security partner to enterprises, financial institutions, and fast-growing companies, our client continues to expand its presence across Cyprus, Europe, and beyond.To support this growth, our client is seeking an experienced Business Development Manager who is passionate about cyber security, understands how to translate technical capabilities into business value, and thrives in complex, consultative sales environments.Job ResponsibilitiesDevelop and execute sales strategies to hunt, qualify, and close new opportunitiesOwn customer relationships and act as the primary point of contact for sales and pre-sales activities as well as securing existing product salesUnderstand customer business models and security strategies, translating them into tailored cyber security solutionsPresent and demonstrate solutions in a compelling way that differentiates the company from the competitionLead in-person and remote workshops to identify customer objectives, risks, and pain pointsCollaborate closely with technical and delivery teams to ensure successful sales outcomesMaintain accurate CRM records and provide structured sales reporting and forecastingRepresent the company at industry events, conferences, and customer meetingsEnsure compliance with internal policies, procedures, and audit requirementsKey Performance IndicatorsRevenue & Gross ProfitContract signingsNew Named Accounts (NNA) & New Customers (NC)Customer SatisfactionCross-department cooperationAdherence to internal audit proceduresRequirementsGoal-oriented, driven, and professional mindsetStrong presentation, communication, and negotiation skillsExcellent time management and organizational abilitiesAbility to work independently and solve problems with minimal supervision5+ years of experience in Sales, Sales Engineering, or IT / Cyber Security ConsultingSolid understanding of cyber security solutions, IT systems, and networkingProven ability to articulate business value, not just technical featuresExcellent written and verbal communication in Greek and EnglishBachelor’s or Master’s degree
2 weeks ago Limassol — Germasogeia
Customer relations agent - dutch-speaking
Our client, a prominent global financial services firm, is currently looking for a proactive and talented Dutch-speaking Customer Relations Agent to join their team. This full-time, office-based role involves managing client relationships and delivering outstanding support to Dutch-speaking customers.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in Dutch, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently. What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.
3 weeks ago Limassol — Germasogeia
Psp reconciliation & onboarding officer
Our client, an international Investment Firm with expanding operations in Cyprus, and on their behalf, are seeking to recruit a PSP Reconciliation & Onboarding Officer. This position would be a great opportunity for you to work in a company which believe in building long lasting relationships. Having 1-2 years of experience in a similar post will be a strong advantage and remuneration booster.Job ResponsibilitiesAssist the Head of Payments with all daily administration tasks;Reconcile Data in the accounting system (Reconcile banks / PSP’s Balances with their statement and Client Balances with Platform balances) daily.Acquiring data from CRM and Bank / PSP / LP statements and other sources and prepare reports to import into Reconciliation system.Producing daily client’s journals for posting into the Reconciliation System.Ability to identify errors and resolve any discrepancies in a timely manner.Preparing various daily / weekly / monthly reports related to client’s funds and balances.Adhere to corporate standards and procedures relating to reconciliation activities.Liaise with other departments to investigate discrepancies.Liaise with PSP’s and built strong work relationships;Collect all relevant onboarding documentation and assist with onboarding new payment providers;Assist in completing application forms procedures and KYC/KYB exchange with PSPs/Banks;RequirementsExcellent communication skillsFluent in English, both verbal and writtenAbility to manage time and workload, meet deadlines and prioritize tasksComputer literate (MS Office etc) and task management toolsAttention to detail and organizational skillsAbility to deliver on instructions and work as part of a teamKnowledge of Forex will be considered an advantageUniversity degree / diploma in Business Administration/ Economics/Finance Accounting or holder of LLCIExperience in a similar position will be considered as strong advantageCOMPANY BENEFITSWorking hours are 09:00 – 17:00 Monday to FridayThe role is located in Nicosia, CyprusA competitive compensation package will be offered to the successful applicant which includes great benefitsFull time positionFull training will be provided22 days annual leave13th salaryProvident FundOpportunity for career advancement vertically and horizontally.
2 weeks ago Nicosia — Aglantzia
