Senior vip account manager - english and spanish language
📍 Limassol, Cyprus (office)
iGaming company is seeking a Senior VIP Account Manager to manage and grow relationships with high-value players, with a strong focus on retention and engagement.
Key responsibilities:
— Oversee and develop a portfolio of VIP clients
— Build and maintain long-term relationships with top players
— Design personalized offers, campaigns, and VIP initiatives
— Monitor player activity and improve engagement strategies
— Handle escalations and complex client cases
— Analyze KPIs and optimize player performance
Requirements:
— Proven experience in iGaming, VIP or account management
— Fluency in English (C1+) and Spanish (C1+)
— Strong understanding of player behavior and retention strategies
— Experience working with VIP segment
— Proactive, analytical, and client-oriented mindset
What we offer:
— Modern office in Limassol city center
— Monday–Friday schedule
— Competitive salary + performance-based bonuses
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