Since 2012, our client has been a leading provider of turnkey gaming platform solutions, empowering partners worldwide to launch, operate, and scale successful online casino and sportsbook brands.
Thier end-to-end platform combines cutting-edge technology, operational expertise, compliance support, CRM solutions, player management, payment processing, licensing, and customer service, delivering everything our partners need to thrive in a highly competitive industry.
Job Responsibilities
Serve as the primary point of contact for a portfolio of B2B clients, building strong and long-term relationships
Develop trusted advisor relationships with key stakeholders, including senior decision-makers and executive sponsors
Manage multiple client accounts in a structured and professional manner, including regular review meetings and backlog prioritization
Collaborate with clients on joint marketing campaigns, including planning, negotiation, and execution
Analyse client performance data, traffic patterns, and campaign results to provide insights and growth recommendations
Identify and execute upselling and cross-selling opportunities, expanding product adoption across client portfolios
Work closely with internal teams (Product, Operations, CRM, and others) to address client needs and communicate feedback effectively
Support the onboarding and integration of new clients in collaboration with the Sales team
Ensure high levels of client satisfaction through consistent, high-quality day-to-day service delivery
Work towards individual targets and contribute to overall department KPIs
Requirements
University or college education preferred
At least 1 year of experience in Account Management or a similar client-facing role
Excellent verbal and written communication skills in English; additional languages are an advantage
Strong negotiation, presentation, and stakeholder management skills
Experience using CRM systems and MS Office tools, particularly Excel
Ability to engage and influence stakeholders at all levels, including senior and executive management
A self-driven, results-oriented mindset with the ability to thrive in a target-driven environment
Strong attention to detail and commitment to quality of work
European citizenship
Benefits & Perks
Continuous learning and development opportunities
Ongoing training and professional growth programmes
21 days of paid annual leave
Paid sick leave
Private medical health insurance
Weekly complimentary office lunch
Unlimited snacks, coffee, and beverages
Employee discounts across health, wellness, fitness, beauty, dining, and other services
Referral bonus program
Birthday vouchers and celebration perks
Regular team-building activities and company events
A supportive, collaborative, and inclusive working environment
