Real estate marketing and administration officer

Job Description We are looking for a Sales Operations Manager to support our Business Development department. The role involves CRM and VoIP system administration, ensuring data quality, and maintaining consistent operational standards. You will be responsible for tracking sales team performance, preparing KPI reports, and providing management with accurate, timely insights. This position also plays a key role in optimizing business processes and supporting overall sales efficiency. Responsibilities CRM administration: user creation and configuration, setup of automated lead assignment rules, manual lead distribution, and additional system configuration. Data quality control in CRM and enforcement of unified standards (client statuses, comments, data accuracy, and updates). Monitoring CRM usage efficiency by managers and providing recommendations for process improvements. Maintaining and regularly updating process documentation and guidelines (CRM, KPIs, reporting). Tracking key operational metrics of the business development team (activity, efficiency, workload). Preparing consolidated KPI reports and analytical summaries of the department’s performance. Refreshing and validating report data on a daily, weekly, and monthly basis. VoIP system administration: managing user accounts, configuring system parameters, and troubleshooting. Ensuring reporting transparency and providing relevant data to management. Requirements 2+ years of experience in CFD Brokerage in Sales Operations, Business Operations, or a similar role. Strong knowledge of CRM systems (preferably FX Back Office). Experience with reporting, KPI tracking, and data validation. Solid understanding of sales processes and metrics. Advanced Excel / Google Sheets skills for data analysis and reporting. Strong analytical and problem-solving skills with attention to detail. Upper-Intermediate level of English (both written and spoken). Nice to have Knowledge of VoIP system administration and configuration. Familiarity with BI tools (Power BI, Tableau, or similar). Experience in writing process documentation and guidelines. Knowledge of SQL or other data query languages. Benefits Competitive and attractive compensation Hybrid work schedule Proper rest time of 24 annual leave days Challenging and unique tasks in the Fintech field Funding for gym memberships, fostering a healthy work-life balance Interview Stages HR Interview (60 minutes) Interview with Hiring Manager (90 minutes) Final Interview with CEO (60 minutes) About Versus Trade Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before. Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event! We seek companions who are: Passionate about working in finance Ambitious to do great things Attentive to the very detail of the subject Bold enough to build different Enthusiastic along the way Ready to make a lasting impact Sounds like you? Join the Versus Trade Team!

Job Description:Location: CyprusType: Full-TimeExperience Level: Minimum 1 Year in a Similar PositionAbout Us:Join a dynamic team and be part of a vibrant company located on the beautiful island of Cyprus! We're committed to retaining talent and fostering an environment of growth and success.Role Overview:As a German Retention Agent, you will play a crucial role in maintaining and nurturing our customer relationships. Your primary focus will be to ensure customer satisfaction and loyalty by providing exceptional service and support.Key Responsibilities:Customer Interaction: Engage with German-speaking clients to understand their needs and provide tailored solutions. ️Retention Strategies: Develop and implement strategies to improve customer retention and minimize churn.Feedback Collection: Gather insights from customers to improve our services and address any concerns.Collaboration: Work closely with the sales and marketing teams to align retention strategies with company goals.Requirements:Experience: Minimum of 1 year in a similar position is required.Language Skills: Fluent in German and proficient in English.Communication: Excellent verbal and written communication skills.Problem-Solving: Strong ability to handle customer issues with patience and creativity.Team Player: Collaborative mindset with a focus on achieving team objectives.Benefits:Competitive Salary: Attractive compensation package.Career Growth: Opportunities for professional development and advancement.Office Perks: Enjoy the vibrant office atmosphere and beautiful surroundings of Cyprus.

About UsAisa International is a regulated financial planning firm with offices in Cyprus, the UK, and internationally. We provide high-quality financial planning and investment advice, with a strong focus on compliance, professionalism, and client care.Role OverviewWe are seeking a part-time Administration Assistant/Receptionist to join our Paphos office. This role involves supporting our financial planners and providing a professional first point of contact for clients. The ideal candidate will be organised, personable, and able to work independently as well as part of a team.Key Responsibilities• Communicate with clients by email, telephone, and in person when they visit the office• Support Cyprus-regulated financial planning staff with administration tasks• Maintain client files in a compliant and regulatory-acceptable manner• Co-ordinate with colleagues in Cyprus, the UK head office, and other international locations• Follow up on new applications with providers (e.g. pension trustees, investment companies)• Draft and produce formal letters and correspondenceCandidate Requirements• Excellent communication skills, both written and verbal (English first language required)• Confident using Microsoft Office applications (Outlook, Word, Excel) and other software tools• High level of attention to detail and organisational ability• Personable and approachable, with a professional manner• Capable of working independently and as part of a team with a positive “can-do” attitude• Previous experience in a financial services environment is an advantage, but not essential – full training will be providedWhat We Offer• Part-time role (approx. 15 hours per week)• Friendly and professional working environment• Training and development opportunities within a regulated financial services firm• This role may be combined with others currently on offerHow to ApplyIf you are interested in this position, please send your CV

About Us: Sapele Security Systems is a trusted provider of security solutions since 1989 which handles alarm monitoring and integrated security systems among others. We are dedicated to ensuring the safety and peace of mind of our clients through professional and reliable monitoring services. We are looking for a diligent and responsible CMS Operator to join our team. The ideal candidate will be attentive, responsive, and able to handle security incidents with professionalism and accuracy. Duties Monitoring alarms, CCTV and security systems from the central control room. Responding immediately to incoming alarms, signals and emergencies. Verifying and assessing incidents and taking appropriate actions (informing authorities. contacting customers, etc.). Sending detailed shift reports for all activities and incidents. Adhering to the company's internal procedures. Required Qualifications Previous experience in a central monitoring station, security operations or related fields like custom support is an advantage but not necessary. Attention to details and ability to remain alert during the shift. Good communication skills, both verbal and written. Ability to work under pressure and handle emergency situations calmly. Knowledge of Greek and English is Mandatory! Basic computer skills. Availability to work shifts, including evenings, nights and weekends. Shifts are based on 8 hours or 10. This is a full-time position, candidates are requested to apply if the above mentioned present any interest. Benefits Salary: Staring at 6Euro NET/hour. Paid overtime. Flexible working schedule. Social Insurance 21 days paid holiday Training and onboarding into the company provided. Training period will be paid. This position have the possibility of career advancement. Join our team today! Interested candidates are requested to send their CV to g.m@sapelesecurity.com with the subject CMS Operator Application. Thank you