English retention agent

Our client, a leading global financial services provider, is looking for a proactive and talented Customer Relations Agent to join their team. In this full-time position at their office, you will be responsible for maintaining customer relationships and providing excellent service to their clients.Job Responsibilities Maintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsNative speaker with excellent communication skills, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Experience in the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Launch Your Career in Forex Sales – Exceptional Opportunity in LimassolOur client is experiencing rapid growth and is looking for ambitious, driven individuals to join their expanding sales team in Limassol.If you're eager to build a rewarding career, develop valuable sales skills, and unlock significant earning potential, this is your opportunity to enter one of the world's most dynamic industries — no previous experience required.Why This Opportunity Stands Out✔ Full professional training provided✔ Clear career progression pathway✔ Attractive salary plus uncapped commission potential✔ Work alongside experienced industry professionals✔ Join a fast-growing and high-performance environmentYour MissionAs a Sales Representative, you will play a key role in driving business growth by:Building relationships with prospective clients in a professional and confident mannerPresenting the company's services effectively and creating value for potential customersMaintaining accurate records and following company proceduresContributing to a positive, ambitious, and results-oriented team cultureWho We're Looking ForWe're seeking individuals who are:Fluent in English with excellent communication skillsConfident, motivated, and eager to succeedDetail-oriented and professional in their approachProactive, energetic, and goal-drivenLegally eligible to work in CyprusPermanent residents of LimassolPlease note: This position is not suitable for students.Comprehensive Training & DevelopmentYour journey begins with an intensive onboarding program designed to set you up for success.1-Week Professional Sales TrainingLed by top-performing sales professionals2 hours per day, on-siteLearn proven sales techniques, communication strategies, and industry fundamentalsUpon successful completion, you'll gain access to the full commission structure and begin your career with the support of an experienced team.Compensation & RewardsCompetitive Commission SchemeStrong Long-Term Career Growth OpportunitiesProfessional Development and MentorshipOpportunity to grow within a rapidly expanding companyLimited Places AvailableTraining Begins: 30/06This is more than just a job — it's an opportunity to build a successful career, develop high-value skills, and become part of a thriving industry.If you're motivated, ambitious, and ready to take the next step toward your future, we'd love to hear from you.

Our client, a fertility center in Limassol, is seeking a proactive and organized Biologist/Patient Coordinator to join their team. This role combines administrative excellence with patient-centered care, ensuring smooth operations and exceptional service for our patients and donors throughout their treatment journey.Job ResponsibilitiesCoordinate and manage patient and donor appointments, ensuring all timelines are met.Maintain and update patient files in the CRM system with therapy details, treatment plans, medications, lab results, consent forms, and more.Communicate with clinics locally and internationally to align schedules and coordinate care.Handle payments, planning, and budgeting for patient and donor treatments.Monitor and follow up with patients throughout their treatment process.Prepare monthly performance reports for presentation to management.Assist with administrative tasks, including billing, record-keeping, and correspondence.RequirementsFully fluent in English (written and spoken); additional languages are a plus.Strong organizational and multitasking skills.Highly proficient in Microsoft Excel, Word, and CRM systems.Comfortable using tools such as Google Calendar, Google Drive, Facebook, Instagram, and other digital platforms.Excellent communication and interpersonal skills to interact with patients, donors, and team members.Previous experience in a medical or patient-facing role is highly desirable.Attention to detail and ability to work independently while maintaining team collaboration.Working Hours: 9:00 AM to 6:00 PM (1-hour break)On-Call: 1 or 2 Saturdays per monthCompetitive salary based on qualifications and experience.Opportunities for career advancement and growth.Continuous education and training to develop your skills.