Sky pleasure international customer support & operations - german speaking
- Τύπος εργασίας: Πλήρης απασχόληση
- Εμπειρία: Από 1 έτος
- On-site/Remote: Hybrid
Sky Pleasure International Ltd is a fast-moving, fully digital company. We work solution-oriented and rely on modern tools instead of paperwork. If you enjoy working independently in a dynamic environment — you'll fit right in.
Responsibilities:
- Support and advise our German-speaking clients via digital channels (SMS, email, phone)
- Coordinate requests, appointments, and workflows in real time
- Organise and manage all processes using tools such as Slack, Mattermost, and Notion
- Maintain and update customer data in our ERP system
- Assist with travel planning (research & bookings worldwide)
- Verify and confirm incoming payments
Requirements:
- Native or near-native German language skills - this is a requirement for this role
- Very good English skills
- Experience in digital customer service or a comparable role
- Confident and comfortable with digital tools and platforms (Slack, Notion or similar)
- Technical understanding of digital processes
- Experience with Apple and/or Microsoft Windows is an advantage
- Quick comprehension, strong multitasking skills and high reliability
- Structured, independent working style
What we offer:
- Above-average salary
- €100 weekend supplement (up to €400 extra per month)
- 50% night shift supplement for shifts from 8:00 PM
- Flexible working hours & hybrid work model (Kissonerga, Paphos)
- From 30 hours per week
- Modern, fully digital work environment with flat hierarchies
- Regular team events
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