Operations secretary

Company: Velissima

Location: Protaras, Cyprus

Role Type: Full-time

The Role

Velissima is looking for a sharp, organized, and proactive Operations Secretary to serve as the administrative heartbeat of our multi-concept venue. You will support the management team across our brunch, steakhouse, and event operations, ensuring that the "behind-the-scenes" runs as smoothly as our front-of-house service.

Core Responsibilities

* Administrative Support: Manage the general email inbox, responding to inquiries and filtering priority messages for the Event and General Managers.

* Booking Management: Oversee the in-house reservation system, ensuring brunch and dinner bookings are accurately logged and special requests are communicated to the floor team.

* Procurement & Orders: Assist the Executive Chef and Bar Manager in placing daily/weekly orders with suppliers. Track deliveries and reconcile invoices with received goods.

* Software Maintenance: Perform regular updates on the Food & Beverage software, including menu price changes, inventory logging, and daily sales report exports.

* Daily Logistics: Handle general office duties such as filing, preparing daily shift briefings, and maintaining staff attendance records.

Qualifications & Skills

* Organization: A natural ability to multitask and prioritize urgent requests in a fast-paced environment.

* Tech-Savvy: Strong proficiency in F&B management software (e.g., POS systems, stock control training is brovided) and Microsoft Office (Excel is essential).

* Communication: Professional verbal and written skills in both Greek and English.

* Attention to Detail: High accuracy when dealing with numbers, orders, and data entry.

* Experience: Previous experience in a hospitality administrative role or a front-desk position is highly preferred.

What We Offer

* A professional and modern working environment in the heart of Protaras.

* Competitive salary based on experience.

* Opportunity to grow within a high-profile hospitality brand.

* Meals provided during shifts.

How to Apply

If you are a detail-oriented professional who enjoys keeping things organized, we want to hear from you.

> To Apply: Please send your CV and a brief cover letter highlighting your experience with F&B software to [Insert Email Address/Link].

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Velissima: Excellence in every detail.