Junior it officer

Founded 10 years ago, our client specializes in delivering cutting-edge Mobility and Cloud solutions to Cypriot companies, with a strong emphasis on Business Intelligence. Their products are designed to help businesses increase revenue by going fully mobile—executing every part of the daily cycle through cloud platforms or mobile applications. With offices in Limassol and Nicosia, they provide complete solutions for sales representatives (Mobile Commerce) as well as B2B websites, all aligned with their vision to eliminate paperwork obstacles and enhance the competitiveness of Cypriot companies.As their client base and demands continue to grow rapidly, our client is looking for a skilled and capable Software Implementation Consultant to join their team and support the implementation of ongoing initiatives, handling all phases of the project lifecycle.Job ResponsibilitiesAssist in the implementation of the company software for new and existing customers.Conduct thorough needs assessments and gather requirements from customers.Design and document implementation plans, timelines, and project scope.Configure and customize the software to meet specific customer needs.Provide comprehensive training and support to end-users.Troubleshoot and resolve implementation issues.Monitor and track project progress, ensuring timely delivery and adherence to project plans.Proactively identify and communicate potential risks and challenges.Contribute to the continuous improvement of implementation processes and best practices.RequirementsBachelor's degree in any technical field1-2 years of experience in software implementation, consulting, or a related field.Relevant certifications (e.g., Project Management Professional) will be considered a plus.Strong understanding of project management methodologies.Excellent analytical, problem-solving, and troubleshooting skills.Outstanding communication, presentation, and interpersonal skills.Ability to work independently and as part of a team.Strong customer service orientation and a commitment to customer satisfaction.

Job Description:Location: CyprusType: Full-TimeExperience Level: Minimum 1 Year in a Similar PositionAbout Us:Join a dynamic team and be part of a vibrant company located on the beautiful island of Cyprus! We're committed to retaining talent and fostering an environment of growth and success.Role Overview:As a German Retention Agent, you will play a crucial role in maintaining and nurturing our customer relationships. Your primary focus will be to ensure customer satisfaction and loyalty by providing exceptional service and support.Key Responsibilities:Customer Interaction: Engage with German-speaking clients to understand their needs and provide tailored solutions. ️Retention Strategies: Develop and implement strategies to improve customer retention and minimize churn.Feedback Collection: Gather insights from customers to improve our services and address any concerns.Collaboration: Work closely with the sales and marketing teams to align retention strategies with company goals.Requirements:Experience: Minimum of 1 year in a similar position is required.Language Skills: Fluent in German and proficient in English.Communication: Excellent verbal and written communication skills.Problem-Solving: Strong ability to handle customer issues with patience and creativity.Team Player: Collaborative mindset with a focus on achieving team objectives.Benefits:Competitive Salary: Attractive compensation package.Career Growth: Opportunities for professional development and advancement.Office Perks: Enjoy the vibrant office atmosphere and beautiful surroundings of Cyprus.

Our client is a well-established investment firm currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Retention role to join their team.Job ResponsibilitiesManage client relationships across multiple language markets, ensuring high levels of satisfaction and loyalty.Act as the main point of contact for clients, offering support and promoting company products.Conduct regular meetings and maintain high standards of client acquisition, retention, and reactivation.Educate clients on product use and trading strategies.Cross-sell additional services to provide value and optimize client portfolios.RequirementsFluent in English and Arabic.Proven experience in retention or customer-facing roles.Strong organizational and communication skills.Background in Economics or Finance is a plus.

Our client is a well-established investment firm currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Retention role to join their team.Job ResponsibilitiesManage client relationships across multiple language markets, ensuring high levels of satisfaction and loyalty.Act as the main point of contact for clients, offering support and promoting company products.Conduct regular meetings and maintain high standards of client acquisition, retention, and reactivation.Educate clients on product use and trading strategies.Cross-sell additional services to provide value and optimize client portfolios.RequirementsFluent in English and Arabic.Proven experience in retention or customer-facing roles.Strong organizational and communication skills.Background in Economics or Finance is a plus.

Our client is committed to raise the bar on security and stay one step ahead of adversaries and protect their customers by building strong partnerships and incubating top talent.They’re seeking to recruit a Cyber Security Engineer. As a Cyber Security Engineer, you will play a pivotal role in the company’s mission to protect their customers’ systems and information by identifying and mitigating security risks, prioritizing actions, and proactively responding to emerging threats. You will participate in implementing security controls for the customers and you will participate in designing and architecting solutions. The day-to-day review of the company’s customers’ security posture covers implementations in almost all business and infrastructure.Job ResponsibilitiesAdminister, configure, and tune NextGen Firewalls, EDR and IDS/IPS.Administer, configure, and tune Web Filtering, Email Gateway, and VPN.Administer, configure, and tune Servers and Endpoint Security (Windows mainly)Provide recommendations for solutions, products, and technologies to meet business objectives.Provide support and maintains the day-to-day operations of customers’ security infrastructure.Active Directory policies and fine tuning like associated roles (AD, DNS, DHCP, etc.)Collaborate with partners and customers to deliver risk-based security improvements.Maintain updated documentation of customers’ security infrastructure.RequirementsUndergraduate degree in Information Technology, Computer Science, Computer Networking.At least 3 years of work experience as a Security Administrator or in a similar position, working with solutions and products in the field of IT Security.Understanding and hands-on experience regarding Cybersecurity trends, threats, procedures, mitigation techniques, cybersecurity policy development and execution.Good knowledge of networking (VLAN, switches) and protocols.Strong interpersonal and communication skills, with the ability to engage with people at all levels.Sufficient knowledge of the latest Cyber Security and Cloud technologies.The following will be considered an advantage:Experience with Checkpoint, Fortinet and Cisco.Experience with Email Security Gateways.Hands-on experience with network and Email Security.Network Security certifications, such as Fortinet Network Security Certifications.Microsoft related certifications.On the personal side:Experience and comfort in presenting and explaining cybersecurity topics to technical teams as well as senior level audience.Excellent communications and negotiation skills.Strong organizational skills.Self-drive for continuous professional development.

Our client is an industry-leading provider of high-quality turnkey gaming platform solutions. They are looking for an organised, proactive, and creative CRM Campaign Manager to join their team.This role is ideal for someone who is organised, enjoys bringing ideas to life, and coordinating with various teams to ensure campaigns run smoothly from planning to launch. You will manage promotional plans, set up and test offers, work closely with content and design teams, and help resolve issues along the way.If you are someone who loves keeping things moving, has a strong eye for detail, and enjoys both planning and hands-on execution, we would love to hear from you.Job ResponsibilitiesBuild and manage monthly promotional and campaign plansConfigure, test, and launch offers, bonuses, and CRM campaignsWork closely with content and design teams to deliver campaign assetsCoordinate campaign execution across channels such as email, SMS, web push, and pop-upsTroubleshoot campaign and setup issues and help find practical solutionsMonitor results and support ongoing optimisationRequirementsStrong organisational and multitasking skillsA collaborative approach and good communication skillsGreat attention to detailA practical, solution-focused mindsetConfidence working in a fast-paced digital environmentGood EnglishBasic HTML and Excel knowledgeExperience in CRM, campaign management, digital marketing, e-commerce, or online gaming is an advantageRemuneration & Benefits:Competitive salary package based on experienceLearning & Development Program with ongoing training opportunities21 days of Paid Annual LeavePaid Sick LeavePrivate Medical Health InsuranceWeekly complimentary lunch at the officeUnlimited snacks, coffee, and beveragesEmployee discount program across a wide range of services including health & wellness, fitness, beauty, and diningReferral Bonus Program for successful candidate recommendationsBirthday gift vouchers and celebration perksTeam-building activities and company eventsSupportive, inclusive, and positive working environment