E-commerce operations manager

Job Description:Location: CyprusType: Full-TimeExperience Level: Minimum 1 Year in a Similar PositionAbout Us:Join a dynamic team and be part of a vibrant company located on the beautiful island of Cyprus! We're committed to retaining talent and fostering an environment of growth and success.Role Overview:As a German Retention Agent, you will play a crucial role in maintaining and nurturing our customer relationships. Your primary focus will be to ensure customer satisfaction and loyalty by providing exceptional service and support.Key Responsibilities:Customer Interaction: Engage with German-speaking clients to understand their needs and provide tailored solutions. ️Retention Strategies: Develop and implement strategies to improve customer retention and minimize churn.Feedback Collection: Gather insights from customers to improve our services and address any concerns.Collaboration: Work closely with the sales and marketing teams to align retention strategies with company goals.Requirements:Experience: Minimum of 1 year in a similar position is required.Language Skills: Fluent in German and proficient in English.Communication: Excellent verbal and written communication skills.Problem-Solving: Strong ability to handle customer issues with patience and creativity.Team Player: Collaborative mindset with a focus on achieving team objectives.Benefits:Competitive Salary: Attractive compensation package.Career Growth: Opportunities for professional development and advancement.Office Perks: Enjoy the vibrant office atmosphere and beautiful surroundings of Cyprus.

JOB VACANCY: Administrative & Commercial Assistant (Luxury Boutique) ⚓️👗We are seeking a high-caliber Administrative and Commercial Assistant to join our luxury clothing and accessories boutique located at the prestigious Ayia Napa Marina. Key Responsibilities:Administrative Support: Manage daily office operations, inventory records, and reporting.Commercial Assistance: Support the sales team in providing a world-class shopping experience.Customer Relations: Interact with high-end clientele with professionalism and discretion.Visual Merchandising: Assist in maintaining the boutique’s premium aesthetic. Requirements:Proven experience in administration or high-end retail (luxury fashion preferred).Fluency in English (additional languages like Greek or Russian are a strong plus).Excellent communication and organizational skills.Polished appearance and professional demeanor. What We Offer:An inspiring work environment in a world-class destination.Competitive salary package.Opportunities for professional growth within the luxury sector

Highly capable and experienced operator offering premium support across executive assistance, business management, and commercial coordination.With 10+ years working alongside senior leadership in global technology companies, I operate as a trusted extension of founders and executives—bringing structure, pace, and execution across day-to-day operations and key business priorities.I support across:Executive assistance (calendar, inbox, travel, communications)Business operations and workflow managementProject coordination and executionSales support, pipeline coordination, and CRM managementPartner and stakeholder relationship managementReporting, documentation, and process optimisationTechnically proficient across Microsoft Office, Google Workspace, CRM systems (Salesforce, HubSpot), and a wide range of cloud-based tools. Comfortable managing and improving systems to support efficient, scalable operations.I bring a calm, structured, and proactive approach—ensuring priorities are clear, execution is consistent, and nothing slips.Available part-time (flexible hours)Remote support (based in Cyprus)For founders, businesses, or individuals looking for a reliable, high-quality right hand.€20–€30/hour depending on scope

About UsAisa International is a regulated financial planning firm with offices in Cyprus, the UK, and internationally. We provide high-quality financial planning and investment advice, with a strong focus on compliance, professionalism, and client care.Role OverviewWe are seeking a part-time Administration Assistant/Receptionist to join our Paphos office. This role involves supporting our financial planners and providing a professional first point of contact for clients. The ideal candidate will be organised, personable, and able to work independently as well as part of a team.Key Responsibilities• Communicate with clients by email, telephone, and in person when they visit the office• Support Cyprus-regulated financial planning staff with administration tasks• Maintain client files in a compliant and regulatory-acceptable manner• Co-ordinate with colleagues in Cyprus, the UK head office, and other international locations• Follow up on new applications with providers (e.g. pension trustees, investment companies)• Draft and produce formal letters and correspondenceCandidate Requirements• Excellent communication skills, both written and verbal (English first language required)• Confident using Microsoft Office applications (Outlook, Word, Excel) and other software tools• High level of attention to detail and organisational ability• Personable and approachable, with a professional manner• Capable of working independently and as part of a team with a positive “can-do” attitude• Previous experience in a financial services environment is an advantage, but not essential – full training will be providedWhat We Offer• Part-time role (approx. 15 hours per week)• Friendly and professional working environment• Training and development opportunities within a regulated financial services firm• This role may be combined with others currently on offerHow to ApplyIf you are interested in this position, please send your CV

A.N. Stasis Estates is looking to hire a Hotel Administrator / HR Officer (Dual Role) for Avlida Hotel to join their team & support their daily office procedures & operations.A successful Hotel Administrator / HR Officer (Dual Role) will act as the point of contact for all employees, providing administrative support and managing their queries. Main duties include recruiting, HR Procedures, preparing regular reports and organising company records. If you have previous experience as an Office Administrator or similar administrative role, we’d like to meet you. Our ideal candidate also has working knowledge of office equipment and office management tools.Ultimately, you should be able to ensure our administrative activities run smoothly on a daily and long-term basis.Duties & Responsibilities:RecruitingHR Procedures – On boardingPrepare regular reportsMaintain and update company databasesOrganise a filing system for important and confidential company documentsAnswer queries by employeesUpdate office policies as neededMaintain a company calendar and schedule appointmentsBook meeting and interviewsDistribute and store correspondence (e.g. letters, emails)Prepare reports and presentations with statistical data, as assignedOrganising and managing schedules and calendars for staff, managers, and senior-level officersReceiving and processing communication channels, including email, phone, and physical mailAssisting Accounts department with payroll and personnel databasesConferring with accounting department to help make payments, process incoming invoices, and verify receiptsEnsure functionality of necessary office equipment, and requisitioning new equipment and supplies as neededCreating reports and memos for managers and senior-level officers as neededAttend meetings and record notes and messages for managers and senior-level officersUndertakes other duties, as requiredRequirements & Skills:Proven work experience as an Administrative Officer, Administrator or similar roleSolid knowledge of office proceduresExperience with office management software like MS Office (MS Excel and MS Word, specifically)Strong organisation skills with a problem-solving attitudeExcellent written and verbal communication skillsAttention to detailHigh school diploma; additional qualifications in Office Administration are a plusBenefits:Opportunities for development and educationGuidance, support and trainingAnnual LeaveExcellent work environmentFull meals during working hours