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Aftersales officer

Ανανέωση TOP καταχώρηση

Επαρχία Πάφου, Universal

Καταχωρήθηκε: 10.06.2026 11:07 Kωδ. αγγελίας: 6545638

Τύπος εργασίας: Πλήρης απασχόληση
Εμπειρία: Από 3 χρόνια
On-site/Remote: On-site

Τοποθεσία: Επαρχία Πάφου — Universal

Μεταφράστε σε: Ελληνικά English Русский Deutsch

Εμφάνιση πρωτότυπου

Job Title: Aftersales Officer

Luma Developers is seeking an organized and client-focused Aftersales Officer to join our team in Paphos. This is a full-time, on-site role for a mid-level professional with experience in client handling, operations, property management, service coordination, or structured follow-up processes.

About the Role

As an Aftersales Officer, you will support clients after the sale, coordinate handovers, track requests, and ensure post-sale matters are handled professionally and on time.

Key Responsibilities

- Client Communication & After-Sale Support

• Act as a main contact point for clients after the sale

• Handle client questions, requests, and concerns professionally

• Provide updates on progress, timelines, handovers, and pending matters

- Handover Coordination

• Coordinate property handovers with clients and internal teams

• Prepare and maintain handover documents and confirmations

• Arrange appointments and ensure handover steps are completed

- Snagging, Defects & Warranty Follow-Up

• Record and follow up on snagging, defects, warranty items, and complaints

• Coordinate with contractors, suppliers, and maintenance teams

• Track issue completion, photos, confirmations, and client sign-offs

- CRM & Request Tracking

• Maintain accurate CRM records for requests, deadlines, and status updates

• Monitor open tasks and follow up until completion

• Prepare concise updates for management

- Internal Coordination

• Coordinate with sales, administration, construction, and management

• Follow up internally on agreed actions and timelines

• Escalate urgent or delayed matters when needed

- Documentation & Administrative Support

• Keep organized client, unit, request, and handover files

• Assist with client forms, and post-sale documentation

• Support aftersales checklists, templates, and procedures

Requirements & Skills

- Education & Experience

• Diploma or degree in Business, Real Estate, Hospitality, Construction, or related field

• 3-5 years experience in operations, client service, property management, coordination, or similar

• Direct aftersales experience is advantageous but not mandatory

• Real estate, property development, construction, or property management experience is a strong advantage

- Technical Skills

• High level of computer literacy

• Good knowledge of Microsoft office

• CRM or task-management experience

• Strong record-keeping and follow-up ability

- Languages

• Excellent English is mandatory, written and spoken

• Greek or any additional language will be considered an advantage

- Availability

• Full-time availability is required

• The position is on-site and based in Paphos

What We’re Looking For

• Mature, reliable, and professional attitude

• Strong communication and client-handling skills

• Organized, structured, and solution-oriented mindset

• Ability to manage multiple requests and deadlines

• Attention to detail and accurate documentation

• Calm and professional approach to complaints or urgent issues

• Proactive follow-through from start to finish

What We Offer

• Opportunity to work in a growing real estate development company

• Collaborative and professional working environment

• Long-term career growth potential

Προβολές: 110

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Bookkeeper

Job Title: Bookkeeper Luma Developers is seeking a detail-oriented and reliable Bookkeeper to join our growing team in Paphos. This role is ideal for a motivated professional who can take ownership of day-to-day financial operations while supporting the company’s continued growth in the real estate sector._______________________________________About the RoleAs a Bookkeeper, you will be responsible for maintaining accurate financial records, monitoring transactions, and supporting reporting and compliance processes. You will work closely with management to ensure smooth financial operations across multiple projects._______________________________________Key Responsibilities- Financial Record Keeping• Record daily financial transactions and maintain accurate, up-to-date accounting records• Ensure proper documentation and filing of all financial data- Bank & Transaction Reconciliation• Reconcile bank statements and monitor all incoming and outgoing payments• Track payments to suppliers, tax authorities, and other stakeholders• Follow up with clients and debtors regarding outstanding balances- Payments & Supplier Settlements• Process and execute supplier/vendor payments through the company’s bank accounts • Maintain payment confirmations and update supplier ledgers accordingly- VAT & Compliance• Prepare and submit quarterly VAT returns• Monitor and reconcile reduced VAT applications and records- Payroll Support• Assist with payroll preparation and reconciliation• Support the preparation and submission of statutory forms (including IR7)- Reporting & Budgeting• Prepare financial reports and provide updates to management• Maintain and track budgets across projects- Invoicing & Account Reconciliation• Issue invoices and credit notes• Reconcile balances with property purchasers, clients, and suppliers_______________________________________Requirements & SkillsEducation & Experience• Degree in Accounting, Finance, Economics, or a related field• 3–4 years of proven accounting/bookkeeping experience• Experience in the real estate or property development sector will be considered a strong advantageTechnical Skills• High level of computer literacy• Strong knowledge of accounting software (e.g., Zoho Books, QuickBooks, SAP, or similar)• Excellent command of Microsoft ExcelLanguages• Excellent knowledge of Greek and English (written and spoken)_______________________________________What We’re Looking For• Strong attention to detail and accuracy• Ability to work independently and take ownership of tasks• Organized, structured, and process-driven mindset• Strong communication and follow-up skills• Ability to manage multiple tasks and deadlines_______________________________________ What We Offer• Opportunity to work in a growing real estate development company• Collaborative and professional working environment• Long-term career growth potential_______________________________________How to ApplyInterested candidates are invited to send their CV to: info@luma.cy

Chris, 02.06.2026 10:24, Επαρχία Πάφου, Universal

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