Front office officer

Our client is a leading provider of high-quality hearing care solutions in Cyprus, with established stores in Nicosia, Larnaca, and Limassol.They are currently looking to expand their team and add an Office Administrator.While previous experience in the field is not required, as full training will be provided, the ideal candidate will be someone who has experience in administration, excellent organizational and communication skills. Job ResponsibilitiesMonitor and oversee the work schedule, medical files, payments, and overall cash managementCoordinate daily activities and appointmentsProvide high-level customer serviceMaintain and manage all filing systemsEnsure continuous customer satisfaction by addressing and resolving any issues that may arise, contributing to the department’s growth and improvementAssist with various tasks and activitiesRequirementsHolder of a diploma or degreePrevious experience in customer service is essentialExperience in scheduling, maintaining medical records, cash management, and data entry/processing is desirable but not requiredAbility to communicate in Greek and English, both written and spoken, is essentialOrganizational and administrative skills, along with strong communication abilitiesOur client offers an excellent remuneration package, including commission for achieving targets, in a fast-growing environment with daily challenges. If you feel you can provide exceptional and genuine customer service with empathy in a professional setting, please send your CV.

On behalf of our client, a payments company, we are looking for a Personal Assistant to support their Senior Management by handling various administrative tasks, organizing schedules, maintaining the office and managing personal and professional activities. The ideal candidate will be proactive, highly organized, and able to work independently to ensure the efficient operation of the day-to-day activities.Job ResponsibilitiesCalendar and Schedule Management:Organize and maintain the employer's calendar, including scheduling meetings, appointments, and travel arrangements.Ensure the employer is prepared for upcoming meetings and events by providing reminders and necessary documentation.Prioritize requests and meetings based on importance and urgency.Communication Support:Draft, proofread, and send professional emails and letters.Serve as a point of contact between the employer and internal/external parties.Travel Coordination:Organize travel plans, including flight bookings, hotel reservations, transportation, and itineraries.Ensure all travel arrangements align with the employer’s preferences and schedule.Administrative Tasks:Maintain and organize files, documents, and records, ensuring that they are easily accessible.Handle personal errands, tasks, appointments, and personal correspondence.Expense Management:Track expenses and handle basic budgeting for personal and business-related activities.Process and submit invoices and receipts.Confidentiality and Discretion:Handle sensitive information with confidentiality and discretion.Exercise sound judgment and professionalism in all interactions.Personal Assistance:Help with personal tasks, such as arranging home maintenance, managing subscriptions, and ensuring the smooth operation of personal obligations.Run errands or assist in other personal requests as needed.Office Management:Communicate with the office cleaner and arrange payment.Maintain office supply inventory.Communicate with visitors of the office.RequirementsExcellent organizational and time management skills.Strong verbal and written communication skills in English (Fluent) and Greek (Conversational). Any additional language will be advantageous.Experience in calendar management, scheduling, and travel coordination.Ability to work independently and maintain attention to detail.Strong problem-solving skills and ability to prioritize tasks.Confidentiality and professionalism in handling sensitive information.Flexibility and adaptability to changing needs.Preferred Qualifications:Prior experience as a Personal Assistant, Executive Assistant, or similar role.Ability to multitask and manage a variety of tasks simultaneously.A proactive attitude and a can-do approach to all assignments.

Our client is a leading provider of high-quality hearing care solutions in Cyprus, with established stores in Nicosia, Larnaca, and Limassol.They are currently looking to expand their team in Nicosia by hiring a Hearing Aid Dispenser.While previous experience in the field is not required, as full training will be provided, the ideal candidate will be someone who is:Enthusiastic about supporting product salesEmpathetic and able to build strong, long-term relationships with clientsMotivated to develop a lasting career in a growing and rewarding industryThis is a unique opportunity for someone looking to enter a new field and grow professionally within a supportive team environment.Job ResponsibilitiesThe successful candidate will learn to select, recommend, sell, dispense and fit the most appropriate hearing aids for each client from world renowned manufacturers, among other responsibilities.The successful candidate will be based mainly in Nicosia.RequirementsBachelor’s degree in Audiology, Science, Speech Therapy, Sales, Marketing, Medical Representative or any other related fields.Applicants should be able to complete the training program in a reasonable timeframe.Professional and technical skills as well as fast learning abilities.Strong communication skills.The ability to approach our elderly customers with empathy and patience.All candidates must speak and write fluently in both Greek and English.

About UsAisa International is a regulated financial planning firm with offices in Cyprus, the UK, and internationally. We provide high-quality financial planning and investment advice, with a strong focus on compliance, professionalism, and client care.Role OverviewWe are seeking a part-time Administration Assistant/Receptionist to join our Paphos office. This role involves supporting our financial planners and providing a professional first point of contact for clients. The ideal candidate will be organised, personable, and able to work independently as well as part of a team.Key Responsibilities• Communicate with clients by email, telephone, and in person when they visit the office• Support Cyprus-regulated financial planning staff with administration tasks• Maintain client files in a compliant and regulatory-acceptable manner• Co-ordinate with colleagues in Cyprus, the UK head office, and other international locations• Follow up on new applications with providers (e.g. pension trustees, investment companies)• Draft and produce formal letters and correspondenceCandidate Requirements• Excellent communication skills, both written and verbal (English first language required). Telephone calls will be in English• Confident using Microsoft Office applications (Outlook, Word, Excel) and other software tools• High level of attention to detail and organisational ability• Personable and approachable, with a professional manner• Capable of working independently and as part of a team with a positive “can-do” attitude• Previous experience in a financial services environment is an advantage, but not essential – full training will be providedWhat We Offer• Part-time role (approx. 15 hours per week)• Friendly and professional working environment• Training and development opportunities within a regulated financial services firm• This role may be combined with others currently on offerWhat we do not wish for* Those in Cyprus on student /asylum visas* Those who are not confident in speaking in English on the telephone* Those who do not send a full CVHow to ApplyIf you are interested in this position, please send your CV

Our client is a leading provider of high-quality hearing care solutions in Cyprus, with established stores in Nicosia, Larnaca, and Limassol.They are currently looking to expand their team in Larnaca by hiring a Hearing Aid Dispenser.While previous experience in the field is not required, as full training will be provided, the ideal candidate will be someone who is:Enthusiastic about supporting product salesEmpathetic and able to build strong, long-term relationships with clientsMotivated to develop a lasting career in a growing and rewarding industryThis is a unique opportunity for someone looking to enter a new field and grow professionally within a supportive team environment.Job ResponsibilitiesThe successful candidate will learn to select, recommend, sell, dispense and fit the most appropriate hearing aids for each client from world renowned manufacturers, among other responsibilities.The successful candidate will be based mainly in Nicosia.RequirementsBachelor’s degree in Audiology, Science, Speech Therapy, Sales, Marketing, Medical Representative or any other related fields.Applicants should be able to complete the training program in a reasonable timeframe.Professional and technical skills as well as fast learning abilities.Strong communication skills.The ability to approach our elderly customers with empathy and patience.All candidates must speak and write fluently in both Greek and English.

Our client, a leading global financial services provider, is looking for a proactive and talented Customer Relations Agent to join their team. In this full-time position at their office, you will be responsible for maintaining customer relationships and providing excellent service to their clients.Job Responsibilities Maintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsNative speaker with excellent communication skills, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Experience in the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.