Προσωπικός λογαριασμός Είσοδος και εγγραφή
Δημιουργία αγγελίας

Spanish speaking customer support agent

Επαρχία Λεμεσού, Γερμασόγεια
Καταχωρήθηκε: Σήμερα 13:37 Kωδ. αγγελίας: 6598168
Τοποθεσία: Επαρχία Λεμεσού — Γερμασόγεια
Μεταφράστε σε: Ελληνικά English Русский Deutsch
Εμφάνιση πρωτότυπου

Our client, a leading global financial services provider, is looking for a proactive and talented Customer Relations Agent to join their team. In this full-time position at their office, you will be responsible for maintaining customer relationships and providing excellent service to their clients.

Job Responsibilities

Maintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.

Deliver excellent customer service and ensure a positive customer experience.

Process customer requests, such as opening new accounts, updating personal information, and handling transactions.

Identify and pursue sales opportunities and cross-selling within the existing customer base.

Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.

Record customer interactions and maintain relevant information in the customer system.

Proactively communicate with customers about new products, services, and promotions.

Requirements

Native speaker with excellent communication skills, both written and verbal.

Customer-oriented mindset and strong problem-solving skills.

Passionate about IT and possesses strong computer skills.

Experience in a customer service or customer relations role is a plus.

Experience in the financial sector and knowledge of investment products is a bonus.

Good organizational skills and ability to multitask.

Team player with the ability to work independently.

What we offer:

Competitive salary and benefits package.

Opportunities for professional growth and development within a dynamic, global company.

A supportive and collaborative work environment that values diversity and inclusion.

Access to advanced tools and resources to excel in your role.

Σχετικές αγγελίες

  • Credit administrator -junior level
    On behalf of our client, a dynamic and fast-growing international fintech group, Manpower Cyprus is seeking to recruit a motivated and detail-oriented Credit Administrator to join their team in Nicosia. This is an excellent opportunity for a junior candidate or recent graduate looking to start or grow their career in finance, credit control, and fintech operations within a modern and supportive environment. Your Role As a Credit Administrator, you will play a key role in supporting the credit control function and ensuring smooth day-to-day account management. Your responsibilities will include: • Monitoring customer credit accounts and ensuring adherence to approved credit limits • Communicating with clients via email and phone regarding balances, payments, and account status • Supporting collections processes and following up on overdue accounts • Assisting with monthly reconciliations and maintaining accurate financial records What We’re Looking For • High School Certificate (University degree considered an advantage) • Strong computer skills (MS Office, especially Excel) • Excellent communication skills • Fluent in both Greek and English • Organized, responsible, and eager to learn • Positive attitude and ability to work in a team environment What’s in It for You • Attractive remuneration package based on qualifications and experience • 13th salary • 21 days of annual leave • Provident fund • Loyalty Discount Scheme participation • Friendly and supportive work environment • Continuous training and development opportunities • Opportunity to pursue the TQUK, ACCA, ACA qualification within a large organization This role is ideal for someone at the beginning of their career who wants exposure to the fintech sector and structured career growth opportunities. How to Apply Interested candidates are invited to send their CV quoting the reference number MP02-0726-JCA. All applications will be treated in strict confidence. Only shortlisted candidates will be contacted for an interview.
    Manpower Cyprus, Σήμερα 12:36, Επαρχία Λευκωσίας, Στρόβολος - Εθνομαρτ Κυπριανός
    Χρηματοοικονομικές υπηρεσίες » Άλλο


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    Στο Bazaraki από Απρ, 2024

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