Front office officer

Our client is a leading provider of high-quality hearing care solutions in Cyprus, with established stores in Nicosia, Larnaca, and Limassol.They are currently looking to expand their team and add an Office Administrator.While previous experience in the field is not required, as full training will be provided, the ideal candidate will be someone who has experience in administration, excellent organizational and communication skills. Job ResponsibilitiesMonitor and oversee the work schedule, medical files, payments, and overall cash managementCoordinate daily activities and appointmentsProvide high-level customer serviceMaintain and manage all filing systemsEnsure continuous customer satisfaction by addressing and resolving any issues that may arise, contributing to the department’s growth and improvementAssist with various tasks and activitiesRequirementsHolder of a diploma or degreePrevious experience in customer service is essentialExperience in scheduling, maintaining medical records, cash management, and data entry/processing is desirable but not requiredAbility to communicate in Greek and English, both written and spoken, is essentialOrganizational and administrative skills, along with strong communication abilitiesOur client offers an excellent remuneration package, including commission for achieving targets, in a fast-growing environment with daily challenges. If you feel you can provide exceptional and genuine customer service with empathy in a professional setting, please send your CV.

Our client a well-established and expanding audit and accounting firm, seeks to recruit suitable individual to join their high performing, dynamic and friendly team.Job ResponsibilitiesHandle office’s reception,but not limited to Answering and transferring phone calls, register and distribute incoming/outgoing correspondence both e mails and regular post,redirect e mails and mail accordinglyManage files-filing paperwork accuratelyTyping and copying documentsCompleting, submitting and following up of Social Insurance and Registrar of Companies changes/submissions/payments etcLiaising with Associates and ClientsProvide timely and efficient administrative assistance to the director and staff of the companyCoordinate and control the required stationery and consumables of the officeMaking meetings preparations and offering coffee/tea etcInvoicing and monitoring of Clients’ receivablesOther day-to day general administrative dutiesRequirementsRelevant College or university degree.Previous experience in similar role in a Cyprus based Audit/Accounting firm will be considered as an advantageExcellent command of the Greek and English Languages both verbal and writtenExcellent knowledge of Microsoft Word, Excel and OutlookExcellent organisational, communication and interpersonal skillsMultitask abilitiesA hard working and enthusiastic outlookInitiative and good organisational skills for follow upBusiness awarenessAbility to work and respond under pressure The firm offers:An attractive and competitive remuneration package will be offered in accordance with skills and qualificationsFlexible working conditionsOpportunities for professional growth and advancementFriendly working environment

Position SummaryThe Office Manager will be responsible for overseeing the day-to-day administration and operations of the company, ensuring the smooth functioning of all office activities and supporting management in the execution of development, sales, marketing, and administrative functions.The role requires a highly organised, proactive, and detail-oriented individual capable of coordinating multiple stakeholders, managing office procedures, supporting commercial activities, and ensuring that projects progress efficiently and according to schedule. Key ResponsibilitiesOffice Administration & Operations• Manage the daily operations of the office.• Maintain office systems, records, and filing procedures.• Coordinate correspondence, documentation, and communications.• Organise meetings, prepare agendas, and record minutes when required.• Manage office supplies, equipment, and service providers.• Ensure efficient administration and workflow across all departments. Sales & Marketing Support• Manage and update the CRM system.• Register and monitor incoming enquiries.• Coordinate appointments, meetings, and property viewings.• Assist in preparing sales reports, price lists, brochures, and presentations.• Coordinate with marketing agencies and external suppliers.• Support event planning, launches, and promotional activities. Client & Stakeholder Relations• Act as the first point of contact for clients, suppliers, consultants, and business partners.• Ensure professional and timely communication with all stakeholders.• Coordinate meetings and maintain communication records.• Assist with customer service and client follow-up activities. Financial & Administrative Support• Assist with invoice processing and payment tracking.• Coordinate documentation with accountants and auditors.• Assist in budget monitoring and expense tracking.• Support management with administrative and reporting requirements. Human Resources & Office Coordination• Assist with recruitment processes and onboarding of new employees.• Maintain employee records and documentation.• Coordinate training sessions and staff meetings.• Support the implementation of company policies and procedures.• Monitor office attendance and leave records. Key Performance Indicators (KPIs)Administration• Timely completion of administrative tasks.• Accuracy and organisation of company records.• Meeting and deadline coordination effectiveness.Sales & Marketing Support• CRM accuracy and completeness.• Lead response and allocation times.• Timely preparation of sales and marketing material.Office Operations• Smooth day-to-day office functionality.• Supplier and service provider management.• Employee and stakeholder satisfaction. Qualifications & Experience• Degree or Diploma in Business Administration, Management, Real Estate, Marketing, or a related field.• Minimum 3 years of experience in office management, administration, project coordination, or a similar role.• Experience within the real estate, construction, development, or professional services sector will be considered an advantage.• Excellent command of English and Greek, both written and spoken.• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).• Experience with CRM systems and project management software is desirable.• Practical experience dealing with the Cyprus Land Registry, Tax Department, local authorities, and government services.• Understanding of property transfer procedures, title deed processes, VAT applications, and development-related documentation. Personal Attributes• Highly organised and detail-oriented.• Strong communication and interpersonal skills.• Ability to manage multiple priorities simultaneously.• Professional appearance and conduct.• Strong problem-solving and decision-making abilities.• Proactive and self-motivated.• Ability to work independently and as part of a team. Reporting StructureReports To:Managing DirectorWorks Closely With:• Architects• Engineers & Consultants• Sales & Marketing Teams• Accountants & Auditors• Legal Advisors• Contractors & Suppliers• External Service Providers

Location: Limassol, CyprusEmployment Type: Full-timeWork Arrangement: On-siteAbout the RoleWe are seeking a highly organized, proactive, and detail-oriented Office Manager to join our team in Limassol. This role is ideal for someone who thrives in a fast-paced environment, takes ownership of office operations, and understands the unique requirements of the Forex (FX) industry.The successful candidate will ensure the smooth day-to-day running of the office while providing administrative and operational support across multiple departments. Previous experience within an FX brokerage or financial services company is essential, as understanding the industry's workflows, terminology, and regulatory environment is critical to succeeding in this role.Key ResponsibilitiesManage the day-to-day operations of the office, ensuring an efficient and professional working environment.Coordinate office administration, supplies, equipment, and vendor relationships.Organize meetings, company events, travel arrangements, and accommodation bookings.Maintain office policies, procedures, and administrative documentation.Support senior management with scheduling, reporting, and administrative tasks.Coordinate with internal departments including Compliance, Operations, Finance, HR, and Sales.Assist with onboarding new employees and office logistics.Monitor office budgets and manage invoices and expense records.Ensure confidential handling of sensitive company information.Act as the main point of contact for office-related matters and external service providers.Identify opportunities to improve administrative processes and operational efficiency.Requirements:Ability to speak Greek and English is a must. Minimum 2 years of experience as an Office Manager, Executive Assistant, or Administrative Manager.Previous experience working in the Forex (FX) industry is mandatory.Strong understanding of how an FX brokerage operates, including the interaction between departments such as Compliance, Operations, Finance, Customer Support, and Sales.Exceptional organizational skills with outstanding attention to detail.Ability to prioritize multiple tasks and work effectively under pressure.Strong problem-solving skills and a proactive mindset.Excellent written and verbal communication skills in English.Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).Professional, discreet, and capable of handling confidential information.PreferredExperience working in a regulated financial services environment.Knowledge of CRM and project management tools.Additional languages are considered an advantage.Personal AttributesWe are looking for someone who is:Highly organized and meticulous.Proactive and solution-oriented.Reliable and accountable.Professional with excellent interpersonal skills.Adaptable and able to work in a dynamic environment.Calm under pressure and capable of managing multiple priorities.Committed to maintaining high standards and delivering quality work.What We OfferCompetitive salary based on experience.Opportunity to work with a dynamic and growing FX company.Professional and collaborative working environment.Career development and growth opportunities.Modern offices in Limassol.Supportive team culture.

We are currently seeking a highly organized, proactive, and professional Secretary / Office Administrator to join our team in Limassol.About the Role:As Secretary/Office Administrator, you will be the backbone of our office operations, providing essential administrative support to ensure the smooth running of daily activities. You will work closely with the Managing Director and play a key role in maintaining high standards of organization and communication.Key Responsibilities:∙ Coordinate and manage general office administration and daily operations∙ Handle incoming telephone calls, correspondence and inquiries with professionalism and efficiency∙ Draft, prepare, and manage letters, quotations, authorization letters, and other official documents∙ Provide direct administrative support to the Managing Director∙ Issue invoices and receipts, follow up on outstanding accounts, and assist with bank reconciliations∙ Organize and coordinate meetings, appointments, and company events∙ Perform other standard administrative duties as requiredRequirements:∙ Proven previous experience as an Administrative Assistant, Secretary, or in a similar role∙ Excellent written and verbal communication skills in both English and Greek (mandatory)∙ Strong computer proficiency (MS Word, Excel, Outlook, and internet applications)∙ Basic bookkeeping knowledge; experience with any accounting software will be considered a strong advantage∙ Outstanding organizational and multitasking abilities∙ Self-motivated, dynamic, and able to work independently∙ High attention to detail and a professional attitudeWorking Hours:Monday to Friday, 08:00 – 17:30 (with a lunch break from 13:00 – 14:30)What We Offer:∙ A stable and supportive working environment in a well-established marine company∙ Competitive remuneration package with 13th salary