Senior retention sales manager
- Τύπος εργασίας: Πλήρης απασχόληση
- Εμπειρία: Από 3 χρόνια
Industry: Forex / Online Trading / Fintech
Role Overview
We are looking for an experienced Retention Agent to join our team in Limassol on-site. You will manage existing client relationships, drive account activity, and maximize retention in a fast-paced sales environment.
Key Responsibilities
Portfolio Management: Build long-term relationships with active traders to maximize client retention and lifetime value.
Revenue Generation: Exceed monthly deposit and retention targets through cross-selling and client re-engagement.
Trader Engagement: Educate clients on market updates, trading tools, and platform features via phone and email.
Account Monitoring: Track client activity to spot churn risks early and provide tailored solutions.
Requirements & Qualifications
Experience: 1–2+ years of retention experience in Forex, CFDs, or Fintech (Mandatory).
Languages: Fluent English (written and spoken).
Market Knowledge: Good grasp of financial markets and trading platforms (MT4/MT5).
Skills: Excellent communication, negotiation, and closing skills with a target-driven mindset.
Location: Must be able to work on-site in Limassol, Cyprus.
What We Offer
-High base salary + uncapped, performance-based commission structure.
-Modern office environment and career growth opportunities.
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