Italian customer support agent

Our client, a prominent global financial services firm, is currently looking for a proactive and talented Dutch-speaking Customer Relations Agent to join their team. This full-time, office-based role involves managing client relationships and delivering outstanding support to Dutch-speaking customers.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in Dutch, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently. What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Our client, a leading global financial services provider, is looking for a proactive and talented Customer Relations Agent to join their team. In this full-time position at their office, you will be responsible for maintaining customer relationships and providing excellent service to their clients.Job Responsibilities Maintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsNative speaker with excellent communication skills, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Experience in the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Our client, a prominent global financial services firm, is currently looking for a proactive and talented Dutch-speaking Customer Relations Agent to join their team. This full-time, office-based role involves managing client relationships and delivering outstanding support to Dutch-speaking customers.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in Dutch, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently. What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Our client is looking for a motivated Sales / Business Development professional to join their team within the wine import and distribution sector. The successful candidate will be responsible for developing and managing sales across Cyprus, building strong client relationships, and expanding the company’s presence in the market. Job ResponsibilitiesDevelop and manage sales opportunities across Cyprus Build and maintain strong relationships with existing and new clients Promote and sell wine products to restaurants, hotels, and retail partners Identify new business opportunities and support market expansion Achieve sales targets and contribute to business growth Conduct regular client visits and presentations RequirementsPrevious experience in wine sales or the wine industry is essential Strong sales and business development background Excellent communication skills in Greek and English Valid driving licence Strong interpersonal and negotiation skills Self-motivated, target-driven, and able to work independently Wine & Spirits certifications such as WSET or equivalent sommelier qualification will be considered a strong advantage

Our client does more than sell security solutions — they build long-term cyber resilience for organizations operating in highly regulated and high-risk environments. As a trusted cyber security partner to enterprises, financial institutions, and fast-growing companies, our client continues to expand its presence across Cyprus, Europe, and beyond.To support this growth, our client is seeking an experienced Business Development Manager who is passionate about cyber security, understands how to translate technical capabilities into business value, and thrives in complex, consultative sales environments.Job ResponsibilitiesDevelop and execute sales strategies to hunt, qualify, and close new opportunitiesOwn customer relationships and act as the primary point of contact for sales and pre-sales activities as well as securing existing product salesUnderstand customer business models and security strategies, translating them into tailored cyber security solutionsPresent and demonstrate solutions in a compelling way that differentiates the company from the competitionLead in-person and remote workshops to identify customer objectives, risks, and pain pointsCollaborate closely with technical and delivery teams to ensure successful sales outcomesMaintain accurate CRM records and provide structured sales reporting and forecastingRepresent the company at industry events, conferences, and customer meetingsEnsure compliance with internal policies, procedures, and audit requirementsKey Performance IndicatorsRevenue & Gross ProfitContract signingsNew Named Accounts (NNA) & New Customers (NC)Customer SatisfactionCross-department cooperationAdherence to internal audit proceduresRequirementsGoal-oriented, driven, and professional mindsetStrong presentation, communication, and negotiation skillsExcellent time management and organizational abilitiesAbility to work independently and solve problems with minimal supervision5+ years of experience in Sales, Sales Engineering, or IT / Cyber Security ConsultingSolid understanding of cyber security solutions, IT systems, and networkingProven ability to articulate business value, not just technical featuresExcellent written and verbal communication in Greek and EnglishBachelor’s or Master’s degree