Customer support officer

Our client specializes in the development of cutting-edge mobility applications that aim to directly increase revenue for their clients. This growth is driven by enabling businesses to go fully mobile, executing every part of their daily operations through cloud-based systems or mobile applications.Their vision is to eliminate paperwork barriers for businesses in Cyprus, allowing them to enhance service quality and strengthen their competitiveness against international companies.Job Description:They are seeking to hire an enthusiastic individual to join their team of Software Developers. The role will primarily involve developing new features and improving existing code within their Cloud Platform.Job ResponsibilitiesDevelop and maintain modern and functional code in PHP and MySQLUnderstand, implement and maintain data interfaces between Coprime and other systemsDeploy new code to existing customer serversRequirementsBachelor’s degree in Computer SciencePrevious experience working with PHP and MySQL will be considered an advantageGood verbal and written communication in the Greek and English LanguageSelf-motivated, comfortable working in a fast-moving software development teamWork Location: Nicosia Offices in LatsiaSalary: Range between 1600€ and 2000€ gross - dependent on skillset and prior experienceBenefits: 13th Salary + Extra Bonus depending on personal and company performanceWorking Hours: 08:00 – 13:00 14:00-17:00 or 09:00 – 13:00 14:00-18:00

Position: Legal ConsultantOur team is expanding, and we are seeking to hire a qualified a Legal Advisor/Consultant with experience in corporate and commercial law in Cyprus for our office in Limassol.Responsibilities:• Give legal advice on work contracts, dismissals, and employee rights.• Make sure the company follows Cypriot labour laws and best practices.• Handle immigration rules for hiring foreign workers in Cyprus.• Handle company registration and incorporation processes.• Draft legal documents and agreements related to company formation and governance.• Offer legal advice to the company and its clients on corporate matters.• Draft, review, and negotiate work and service agreements. • Prepare contracts with clients, suppliers, and partners.• Advise on workplace issues and legal compliance.• Help resolve internal disputes and work with lawyers if court action is needed.• Ensure employee and candidate data is handled legally under GDPR and labour laws.• Support compliance checks and help apply internal data protection policies.• Provide legal advice on business operations and regulatory requirements.• Update HR and management on changes in labour and immigration laws.• Guide teams on legal matters related to managing staff.Requirements:• Bachelor's degree in Law.• Master’s degree in Law (LLB/LLM) or related will be considered as an advantage.• Successful completion of the Cyprus bar exam and eligible to be registered as a qualified lawyer.• Previous experience working as a Legal Advisor or related position.• Knowledge of corporate law, commercial law, and data protection regulations (e.g., GDPR, CCPA).• Proficiency in English and Greek languages (both written and verbal).• Excellent communication, negotiation, and risk assessment skills.• Ability to handle multiple cases and prioritize tasks effectively.Experience in litigation and compliance is a plus.• Attention to detail and a commitment to delivering high-quality legal services to clients.• Knowledge of MS Office package.Benefits:• Attractive remuneration package provided.• Annual performance bonus as a reward for your hard work and dedication.• A welcoming and inclusive workplace culture, where diversity is celebrated, and teamwork thrives.• Opportunities for continuous learning and professional development.• Social events and team-building activities to foster connections and build relationships within the team.• Recognition programs to acknowledge and celebrate individual and team achievements.

Our client is a company that helps businesses leverage Information Technology through tailored solutions designed to improve efficiency and productivity. With a customer-first approach, they focus on simplifying complex concepts and providing practical, unbiased guidance to help clients make informed decisions. They’re currently looking to grow their team and hire a Junior IT Officer.Job ResponsibilitiesResponsible for maintaining and troubleshooting network systems,Ensuring network securityAssisting in the resolution of technical support issues.Supporting customers with their technical needs and providing excellent customer service while contributing to the overall IT operations of the company.RequirementsProficiency in Network Administration and general Information Technology practicesStrong skills in Troubleshooting and resolving technical issues efficientlyBasic knowledge of Network Security in a business environmentExcellent Customer Service skills with the ability to communicate technical details effectivelyAbility to work collaboratively in a team and independentlyA degree or certification in Information Technology or a related field is preferredPrior experience in an IT support or junior IT role is an advantageProblem-solving capabilities and a proactive approach to technical challengesWorking HoursMonday to Friday 0830 – 1730 (one hour lunch break)What the company offersAttractive remuneration packageExcellent opportunities for career development and advancementA contemporary work environment

Our client has been a leading provider of turnkey gaming platform solutions, empowering partners worldwide to launch, operate, and scale successful online casino and sportsbook brands.As they continue to grow, they are looking for a motivated and detail-oriented RiskOfficer to join their team in Limassol. This is an excellent opportunity for a professional who has experience in payments, risk, or operational roles to work in a professional environment that will have opportunities to learn and grow professionally within a strong team.Processing new client account openings in line with KYC requirements and internal proceduresReviewing and updating existing client accounts to ensure all documentation and information remain accurate and up to dateMonitoring customer accounts and transactions to identify potential fraud, risk, or unusual activityInvestigating, documenting, and escalating suspicious transactions in accordance with company policies and proceduresReviewing and processing customer deposit and withdrawal requests in a timely and accurate mannerCommunicating with banks and payment service providers when required to support smooth payment operationsUsing internal risk, fraud, and payment systems to support healthy deposit conversion rates and manage chargeback levelsResponding to and resolving customer queries in a professional, efficient, and customer-focused mannerCollaborating closely with other departments to ensure a smooth client experience and operational efficiencyEnsuring ongoing compliance with internal policies and external regulatory requirementsMaintaining a high level of professionalism, accuracy, and confidentiality at all timesEscalating complex or unclear cases to management when necessaryRequirementsWillingness to work rotational 24/7 shifts: (08:00 – 16:00, 16:00 – 00:00, 00:00 – 08:00)Previous experience in payments, risk, or operational roles will be considered an advantageExcellent command of English, both written and spokenStrong attention to detail with a high level of accuracy in executionComfortable working with computers; basic to intermediate Excel skills requiredStrong sense of responsibility, reliability, and willingness to learnAbility to work in a fast-paced, structured operational environmentEuropean citizenship requiredBenefits & PerksContinuous learning and development opportunitiesOngoing training and professional growth programmes21 days of paid annual leavePaid sick leavePrivate medical health insuranceWeekly complimentary office lunchUnlimited snacks, coffee, and beveragesEmployee discounts across health, wellness, fitness, beauty, dining, and other servicesReferral bonus programBirthday vouchers and celebration perksRegular team-building activities and company eventsA supportive, collaborative, and inclusive working environment