Guest relations & customer experience
Local Host is looking for a fresh, positive, energetic, highly organised and tech-savvy person to join our team and be the main point of contact for our guests. Key responsibilities: • Respond to customer questions, reviews and feedback • Handle and resolve guest issues professionally • Follow up to ensure problems are resolved • Maintain customer records and update our CRM • Manage spreadsheets, files and data efficiently We are looking for someone who is: ✓ Extremely comfortable with computers and digital tools ✓ Very fast and accurate with Excel and spreadsheets ✓ Excellent with files, data entry and CRM systems ✓ Fluent in English and Greek ✓ Very professional, calm, polite and well-presented ✓ An excellent communicator ✓ Organised, reliable and quick to learn ✓ Calm and solution-focused when dealing with customers Experience in hospitality, customer service, property or administration is an advantage but training will be provided. Part-time or Full-time | On-site position in Larnaca To apply, please send your CV and cover letter to jorjacy@gmail.com
Yesterday Larnaca — Larnaka - Skala
