Retention agents german speakers

Job Description We are looking for a Sales Operations Manager to support our Business Development department. The role involves CRM and VoIP system administration, ensuring data quality, and maintaining consistent operational standards. You will be responsible for tracking sales team performance, preparing KPI reports, and providing management with accurate, timely insights. This position also plays a key role in optimizing business processes and supporting overall sales efficiency. Responsibilities CRM administration: user creation and configuration, setup of automated lead assignment rules, manual lead distribution, and additional system configuration. Data quality control in CRM and enforcement of unified standards (client statuses, comments, data accuracy, and updates). Monitoring CRM usage efficiency by managers and providing recommendations for process improvements. Maintaining and regularly updating process documentation and guidelines (CRM, KPIs, reporting). Tracking key operational metrics of the business development team (activity, efficiency, workload). Preparing consolidated KPI reports and analytical summaries of the department’s performance. Refreshing and validating report data on a daily, weekly, and monthly basis. VoIP system administration: managing user accounts, configuring system parameters, and troubleshooting. Ensuring reporting transparency and providing relevant data to management. Requirements 2+ years of experience in CFD Brokerage in Sales Operations, Business Operations, or a similar role. Strong knowledge of CRM systems (preferably FX Back Office). Experience with reporting, KPI tracking, and data validation. Solid understanding of sales processes and metrics. Advanced Excel / Google Sheets skills for data analysis and reporting. Strong analytical and problem-solving skills with attention to detail. Upper-Intermediate level of English (both written and spoken). Nice to have Knowledge of VoIP system administration and configuration. Familiarity with BI tools (Power BI, Tableau, or similar). Experience in writing process documentation and guidelines. Knowledge of SQL or other data query languages. Benefits Competitive and attractive compensation Hybrid work schedule Proper rest time of 24 annual leave days Challenging and unique tasks in the Fintech field Funding for gym memberships, fostering a healthy work-life balance Interview Stages HR Interview (60 minutes) Interview with Hiring Manager (90 minutes) Final Interview with CEO (60 minutes) About Versus Trade Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before. Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event! We seek companions who are: Passionate about working in finance Ambitious to do great things Attentive to the very detail of the subject Bold enough to build different Enthusiastic along the way Ready to make a lasting impact Sounds like you? Join the Versus Trade Team!

Our client is a well-established investment firm currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Retention role to join their team.Job ResponsibilitiesManage client relationships across multiple language markets, ensuring high levels of satisfaction and loyalty.Act as the main point of contact for clients, offering support and promoting company products.Conduct regular meetings and maintain high standards of client acquisition, retention, and reactivation.Educate clients on product use and trading strategies.Cross-sell additional services to provide value and optimize client portfolios.RequirementsFluent in English and Arabic.Proven experience in retention or customer-facing roles.Strong organizational and communication skills.Background in Economics or Finance is a plus.

Our client is a well-established investment firm with offices in Nicosia and Limassol and currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Conversion role to join their team.Job ResponsibilitiesIdentify and engage potential clients within the forex and financial industry.Convert leads into clients, promoting the value of our products and services.Build and maintain strong client relationships.Provide regular sales reports and insights to the management team.Work closely with global sales to align strategies and share best practices.RequirementsProven sales experience, ideally in forex or finance.Strong connections within the industry.Excellent communication and negotiation skills.Self-motivated with a proactive attitude.Proficient in English and Arabic.Candidates need to be eligible to work in the EU.

Our client is an industry-leading provider of high-quality turnkey gaming platform solutions. They are looking for an organised, proactive, and creative CRM Campaign Manager to join their team.This role is ideal for someone who is organised, enjoys bringing ideas to life, and coordinating with various teams to ensure campaigns run smoothly from planning to launch. You will manage promotional plans, set up and test offers, work closely with content and design teams, and help resolve issues along the way.If you are someone who loves keeping things moving, has a strong eye for detail, and enjoys both planning and hands-on execution, we would love to hear from you.Job ResponsibilitiesBuild and manage monthly promotional and campaign plansConfigure, test, and launch offers, bonuses, and CRM campaignsWork closely with content and design teams to deliver campaign assetsCoordinate campaign execution across channels such as email, SMS, web push, and pop-upsTroubleshoot campaign and setup issues and help find practical solutionsMonitor results and support ongoing optimisationRequirementsStrong organisational and multitasking skillsA collaborative approach and good communication skillsGreat attention to detailA practical, solution-focused mindsetConfidence working in a fast-paced digital environmentGood EnglishBasic HTML and Excel knowledgeExperience in CRM, campaign management, digital marketing, e-commerce, or online gaming is an advantageRemuneration & Benefits:Competitive salary package based on experienceLearning & Development Program with ongoing training opportunities21 days of Paid Annual LeavePaid Sick LeavePrivate Medical Health InsuranceWeekly complimentary lunch at the officeUnlimited snacks, coffee, and beveragesEmployee discount program across a wide range of services including health & wellness, fitness, beauty, and diningReferral Bonus Program for successful candidate recommendationsBirthday gift vouchers and celebration perksTeam-building activities and company eventsSupportive, inclusive, and positive working environment

Real Estate Administration And Marketing OfficerA.N. Stasis Estates PLC is looking to hire a Real Estate Administration And Marketing Officer who will be responsible for overseeing and performing day-to-day operations of the Real Estate Team. Duties and Responsibilities:Update and maintain CRM, document management and tasks/project management platforms;In doing so, handling, filing and administering documents, contacts, tasks and other information, both digitally and physically;Answering enquiries by, interacting with, and handling requests from, leads, clients, and customers via emails/calls/messages/etc; interact with clients and tenants;Develop, maintain and promote real estate marketing materials and assets in digital and physical formats;Deal with all aspects of rentals and sales bookkeeping, accounts, control, collections, arrears, and all aspects of financial transactions as per requirements of the Accounts department; andProvide general office support.Requirements:Work experience in an entry-level similar position for at least 2 years;Holder of a Bachelors’ degree;Computer knowledge and literacy, excellent knowledge of the English language, and very good knowledge of the Greek language, are absolutely essential;Organizational skills with the ability to work in a diversified, team and agile environment, and the ability to hustle through and deliver results, are necessary; andCandidates with very good knowledge of Russian and/or Arabic and/or work experience with a CRM platform (i.e. Salesforce or HubSpot) and/or within the Real Estate industry and/or digital marketing software and/or cloud-based task or project management software and/or other relevant digital business systems will be considered advantageous.Benefits:Competitive pay package, sales commissions and performance bonuses;Office located in a very nice environment within the 4* Avlida Hotel in Paphos, and the role is embedded within a young, thirsty and diversified team of hustlers;Full meals and non-alcoholic beverages during working hours during the Hotel’s operating season; andFull use of electronic desktop devices, mobile devices, business mobile number, office business systems and many other such systems provided at the convenience and expense of the business.