English retention agent

Our client, a leading global financial services provider, is looking for a proactive and talented Customer Relations Agent to join their team. In this full-time position at their office, you will be responsible for maintaining customer relationships and providing excellent service to their clients.Job Responsibilities Maintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsNative speaker with excellent communication skills, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Passionate about IT and possesses strong computer skills.Experience in a customer service or customer relations role is a plus.Experience in the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

🔥 Looking for a Career, Not Just a Job?Join a rapidly growing Forex company in Limassol and take the first step toward a successful career in sales.💰 €1,400 Gross Salary + Competitive Commission🎓 Full Training Provided📈 Clear Career Growth Opportunities🚀 No Previous Experience RequiredWe're looking for:• Fluent English speakers• Confident and motivated individuals• Permanent residents of Limassol• Candidates with the legal right to work in Cyprus📍 Limassol📅 Training Starts: 30/06⚠️ Limited Places AvailableReady to unlock your earning potential, develop valuable skills, and grow with a successful team?Apply today and start your journey with us!

Our client is a reputable and well – established investment firm with headquarters in Limassol, Cyprus and representative offices in various cities abroad. They are looking to add Spanish-Speaking Customer Experience Officers to their dynamic team.Job ResponsibilitiesDeal with clients’ inquiries via live chat, email and telephonePerform personal clientele analysis and take actions as requiredHandle client inquiries appropriately and ensure that high level service is providedPromote available products and services to clientsDevelop and maintain excellent relationships with prospective and existing clientsCooperate effectively with other departments as requiredContribute to team effort by achieving targeted resultsRequirementsDegree in a business-related fieldClient handling experience in the financial services sector is a definite plusFluent Italian speaker with excellent oral and written skills in EnglishAbility to multitask and maintain a high-level of organizationOutstanding communication and interpersonal skillsExcellent computer literacyValid work permit requiredBenefit from:Attractive remuneration packagePrivate health insuranceCorporate pension fundFood allowanceIntellectually stimulating work environmentContinuous personal development and international training opportunities

Our client is a Cyprus-registered company with a showroom in Nicosia, and they’re looking to hire employees with experience in the automotive industry, strong interpersonal skills, and knowledge of e-scooters, petrol scooters, AC/DC chargers, and electric vehicles.The Automotive Sales Manager will lead a multi-brand sales team focused on EV cars, BEV & ICE scooters and battery charging systems. This role involves achieving revenue goals, driving team performance, managing inventory, and maintaining exceptional customer relationships.Job ResponsibilitiesSales & Revenue Growth:Develop and execute sales strategies for EVs, scooters, and charging solutions.Monitor KPIs: conversion rates, gross profit, units sold, etc.Analyze market trends to identify growth opportunities.Align inventory levels with sales targets and customer demand.Team Leadership & Development:Recruit, coach, and develop a high-performing sales team.Set goals, manage performance, and create incentive programs.Lead regular sales meetings and training sessions.Customer Relationship Management:Oversee a client-first sales approach from inquiry to delivery.Handle escalated customer concerns and maintain satisfaction.Foster long-term relationships with clients and business partners.Operations & Compliance:Ensure compliance with internal policies and legal regulations.Collaborate across departments (finance, service, marketing).Prepare sales reports and forecasts for senior management.RequirementsBachelor’s in Business, Marketing, or related field preferred.5+ years in automotive sales; 2+ in management.Experience in EV and traditional vehicle sales is a plus.Knowledge of digital sales channels and CRM platforms.Skills:Strong leadership, data analysis, and communication skills.Deep understanding of auto financing, leasing, and inventory control.Compensation & Benefits:Base salary + attractive commissionVehicle/service discountsGrowth opportunities within a growing dealership