Assistant compliance officer

Tsokkos Hotels & Resorts is a well-established hospitality group operating hotels and resorts across Cyprus. The group manages a high volume of international guests and works closely with tour operators, insurers, and legal representatives.📍 Location: Famagusta — Paralimni🕘 Employment: Full-time | On-site📌 Experience: From 3 yearsEU candidates onlyDuties:-Handle guest complaints and legal claims-Prepare written responses and reports-Communicate with hotels, tour operators, insurers, and legal advisors-Review documentation and maintain case records-Support dispute resolution and compliance proceduresRequirements:-Degree or Diploma in Law, Legal Studies, Business Administration, or similar-Experience in claims, complaints, legal support, or hospitality preferred-Very good knowledge of English; Greek is an advantage-Good organisational and computer skillsAdvantages:-Competitive salary-13th salary-Permanent position-Career growth opportunities-Paid annual leave

Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Relations Agent (Native English Speaker) to join their team. In this full-time position at our office, you will be responsible for maintaining customer relationships and providing excellent service to their English-speaking clients.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in English, both written and verbal. Additional languages will be considered favourably.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Our client is a leading provider of turnkey gaming platform solutions, offering fully tailored services for the online gaming industry. They deliver end-to-end support—including platforms, operations, and player management—helping partners build, grow, and scale their brands with advanced technology and expert guidance. They’re currently looking for a motivated and dynamic Risk and Fraud Manager to join thier development team in their Limassol office.Job ResponsibilitiesPlanning and implementing an overall risk management processPerforming daily risk assessment activities that might affect the companyPerform risk evaluation and adjust the criteria used according to the company’s evolving requirements, costs, etc.Prepare reports that quantify and establish the company’s risk levelsKeep track at all times of all main and major topics that the department is dealing with daily (KYC, Chargebacks, Fraud Rings, etc)Provide support, guidance, assistance, and periodical training to the team members to keep them up to date with all proceduresManage the Risk Operations team on a professional and administrative levelSupervise and monitor the work process of employees in the departmentInvestigating, reporting and undertaking remedial action on suspicious account transactions to protect the business from financial lossReviewing and processing all withdrawal requestsReport to the Head of OperationsRequirementsProven experience in Risk, Fraud, or Compliance roles, preferably within the iGaming industryStrong understanding of risk management processes, fraud prevention, and KYC proceduresExperience handling chargebacks, fraud detection, and suspicious transaction investigationsPrevious experience in managing and leading teamsAnalytical mindset with the ability to assess risk and make data-driven decisionsAbility to prepare reports and present risk insights to senior managementStrong organizational skills with the ability to manage multiple priorities in a fast-paced environmentExcellent communication and interpersonal skillsHigh level of integrity and attention to detailAbility to train, mentor, and support team membersProficiency in Microsoft Office tools (especially Excel) and relevant risk/fraud systemsRemuneration & Benefits:Competitive salary package based on experienceLearning & Development Program with ongoing training opportunities21 days of Paid Annual LeavePaid Sick LeavePrivate Medical Health InsuranceWeekly complimentary lunch at the officeUnlimited snacks, coffee, and beveragesEmployee discount program across a wide range of services including health & wellness, fitness, beauty, and diningReferral Bonus Program for successful candidate recommendationsBirthday gift vouchers and celebration perksTeam-building activities and company eventsSupportive, inclusive, and positive working environment

Job Title: Bookkeeper Luma Developers is seeking a detail-oriented and reliable Bookkeeper to join our growing team in Paphos. This role is ideal for a motivated professional who can take ownership of day-to-day financial operations while supporting the company’s continued growth in the real estate sector._______________________________________About the RoleAs a Bookkeeper, you will be responsible for maintaining accurate financial records, monitoring transactions, and supporting reporting and compliance processes. You will work closely with management to ensure smooth financial operations across multiple projects._______________________________________Key Responsibilities- Financial Record Keeping• Record daily financial transactions and maintain accurate, up-to-date accounting records• Ensure proper documentation and filing of all financial data- Bank & Transaction Reconciliation• Reconcile bank statements and monitor all incoming and outgoing payments• Track payments to suppliers, tax authorities, and other stakeholders• Follow up with clients and debtors regarding outstanding balances- Payments & Supplier Settlements• Process and execute supplier/vendor payments through the company’s bank accounts • Maintain payment confirmations and update supplier ledgers accordingly- VAT & Compliance• Prepare and submit quarterly VAT returns• Monitor and reconcile reduced VAT applications and records- Payroll Support• Assist with payroll preparation and reconciliation• Support the preparation and submission of statutory forms (including IR7)- Reporting & Budgeting• Prepare financial reports and provide updates to management• Maintain and track budgets across projects- Invoicing & Account Reconciliation• Issue invoices and credit notes• Reconcile balances with property purchasers, clients, and suppliers_______________________________________Requirements & SkillsEducation & Experience• Degree in Accounting, Finance, Economics, or a related field• 3–4 years of proven accounting/bookkeeping experience• Experience in the real estate or property development sector will be considered a strong advantageTechnical Skills• High level of computer literacy• Strong knowledge of accounting software (e.g., Zoho Books, QuickBooks, SAP, or similar)• Excellent command of Microsoft ExcelLanguages• Excellent knowledge of Greek and English (written and spoken)_______________________________________What We’re Looking For• Strong attention to detail and accuracy• Ability to work independently and take ownership of tasks• Organized, structured, and process-driven mindset• Strong communication and follow-up skills• Ability to manage multiple tasks and deadlines_______________________________________ What We Offer• Opportunity to work in a growing real estate development company• Collaborative and professional working environment• Long-term career growth potential_______________________________________How to ApplyInterested candidates are invited to send their CV to: info@luma.cy