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Senior casino dealer | limassol

Limassol, Limassol - Zakaki
Posted: Today 22:50 Ad ID: 6542732
Location: Limassol — Limassol - Zakaki
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Senior Casino Dealer

About the Role

We are seeking an experienced and professional Casino Dealer to join our gaming operations team. The successful candidate will be responsible for conducting casino games in accordance with company procedures, gaming regulations, and the highest standards of customer service, security, and operational excellence.

Key Responsibilities

Deal casino games accurately, professionally, and in accordance with company procedures and gaming regulations.

Ensure all bets are correctly placed and payouts are made accurately.

Maintain a clean, organized, and secure gaming table, including chips, cards, cash floats, and gaming equipment.

Safeguard gaming equipment and ensure its proper use at all times.

Clearly explain game rules and procedures to guests and answer game-related questions.

Monitor gaming activities and maintain the appropriate level of game security.

Promptly report operational issues, irregularities, or suspicious activities to management.

Maintain strict confidentiality regarding company, customer, and business information.

Adjust game pace to optimize both customer experience and table performance.

Ensure compliance with betting limits and table-specific gaming rules.

Maintain continuous awareness of players and gaming activities.

Deliver exceptional customer service by welcoming guests, maintaining positive interactions, and creating an enjoyable gaming environment.

Maintain professional grooming standards and comply with the company's dress code requirements.

Attend meetings, training sessions, and professional development programs as required.

Comply with all Anti-Money Laundering (AML), Responsible Gaming, health and safety, and security procedures.

Perform additional operational duties, including chip handling and support for multiple gaming tables, when required.

Requirements

Experience

Minimum 2 years of casino gaming experience.

Proven experience dealing casino table games in a professional gaming environment.

Education

Secondary school education or equivalent.

Skills & Competencies

Good knowledge of American Roulette and Blackjack.

Knowledge of additional casino games will be considered a strong advantage.

Good command of spoken English is essential.

Additional language skills will be considered an advantage.

Strong numerical and calculation skills.

Excellent communication and customer service abilities.

Strong attention to detail and accuracy.

Ability to work effectively under pressure in a fast-paced environment.

Personal Attributes

Professional, approachable, and customer-oriented.

High level of integrity, honesty, and discretion.

Self-motivated with a positive attitude.

Strong sense of responsibility and accountability.

Results-driven and committed to achieving performance objectives.

Excellent interpersonal and teamwork skills.

Ability to remain calm and focused in a busy gaming environment.

Key Performance Areas

Consistent adherence to gaming procedures and company standards.

Continuous development of technical and operational skills.

Comprehensive knowledge of casino games and services.

Compliance with all health, safety, security, AML, and Responsible Gaming requirements.

Delivery of exceptional customer service and guest satisfaction.

What We Offer

Competitive salary package.

13th salary.

Professional and dynamic working environment.

Ongoing training and development opportunities.

Career progression within a leading gaming operation.

International and multicultural workplace.

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  • Salary is negotiable
    Levergate Levergate
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    Posting since jun, 2020

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