Spanish speaking customer support agent

We are seeking a motivated and personable Property Consultant & Client Relations Coordinator to join our growing real estate team. This role is ideal for someone who enjoys working with people, has a passion for property, and can provide exceptional support to clients throughout their property-buying journey. Key Responsibilities Welcome and assist prospective buyers and clients. Coordinate and attend property viewings with clients. Maintain regular communication with buyers, vendors, developers, and other stakeholders. Guide clients through available property options and help them understand property features and specifications. Accompany clients to showrooms and suppliers to view materials and finishes, including ceramics, kitchens, wardrobes, flooring, and carpentry options. Assist clients in selecting finishes and customization options for their properties. Coordinate appointments and follow up on client inquiries. Support the sales team with administrative and client-relations tasks. Build and maintain strong relationships with clients to ensure a positive customer experience. Requirements Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Professional appearance and customer-focused attitude. Ability to work independently and as part of a team. Good knowledge of Microsoft Office applications. Fluency in English and Greek is essential, knowledge of any other languages will be considered an advantage. Previous experience in real estate, sales, customer service, interior design, construction, or a related field will be considered an advantage. Valid driving licence. High school diploma What We Offer Competitive salary based on experience. Performance-based incentives. Opportunities for professional growth and development. A dynamic and supportive working environment. The opportunity to work closely with property buyers and assist them in creating their ideal home. If you are enthusiastic, client-oriented, and passionate about property and customer service, we would be delighted to hear from you. Please submit your CV and a brief cover letter outlining your experience and suitability for the role. Only shortlisted candidates will be contacted.

Customer Success & Support Specialist (High-Risk Digital Advertising) Location: Limassol, Cyprus (On-site, Full-Time) About Us We are a fast-growing digital advertising technology company specializing in providing advertising infrastructure and growth solutions for high-risk industries, including iGaming, Forex, Crypto, Nutra, and other regulated verticals. Our clients rely on us to keep their advertising operations running efficiently through premium Meta advertising accounts, infrastructure, automation tools, and dedicated support. We move fast, solve complex problems, and are building a team of exceptional people who want to grow with us. The Role We're looking for a proactive Customer Success & Support Specialist who enjoys solving problems, building strong client relationships, and ensuring customers achieve outstanding results with our platform and services. This isn't just a support position. We're looking for someone with leadership potential who can eventually build processes, mentor team members, and grow into a Customer Success Manager or Head of Customer Success. Responsibilities - Serve as the primary point of contact for customers via Slack, Telegram, email, and support tickets. - Guide new clients through onboarding and ensure successful adoption of our services. - Build strong, long-term relationships with customers and proactively identify opportunities to improve their experience. - Resolve customer issues efficiently by coordinating with internal technical, operations, and sales teams. - Track customer health, satisfaction, renewals, and account activity. - Maintain accurate CRM records and internal documentation. - Create and improve knowledge base articles and support documentation. - Identify recurring issues and recommend process improvements. - Handle escalations professionally while maintaining a high level of customer satisfaction. - Assist in developing internal support procedures and operational workflows. Requirements - Excellent written and spoken English (additional languages are a plus). - Previous experience in Customer Success, Account Management, Customer Support, or Client Services. - Strong communication and relationship-building skills. - Excellent organizational and time management abilities. - Ability to remain calm and solution-focused under pressure. - Comfortable working in a fast-paced startup environment. - Strong attention to detail and ownership mentality. - Proficient with CRM systems and productivity tools. - Willingness to learn technical products and advertising technologies. Highly Desirable Experience in one or more of the following industries: - Digital Marketing - Media Buying - Facebook/Meta Advertising - Affiliate Marketing - iGaming - Forex - Crypto - FinTech - SaaS Leadership Potential We're looking for someone who wants more than a support role. The ideal candidate demonstrates: - Natural leadership qualities - Strong decision-making ability - Initiative and accountability - Process improvement mindset - Ability to coach and support teammates - Desire to grow into a management position As the company grows, this role has a clear career path into Customer Success Management and team leadership. What We Offer - Competitive salary based on experience. - Performance-based bonuses. - Career progression into leadership and management. - Ongoing training and professional development. - Modern office in Limassol. - Work alongside experienced professionals in one of the fastest-growing sectors of digital advertising. - Opportunity to make a real impact in a rapidly expanding international company. If You Are... - Customer obsessed. - Highly organized. - A problem solver. - Ambitious and eager to grow your career. - Excited by fast-paced environments and challenging industries. We'd love to hear from you.