Customer Service representative Full-Time / Part-Time

Since 2012, our client has been a leading provider of high-quality, fully tailored turnkey gaming platform solutions for the online casino and sports industry. Their services include Operations, CRM, Licensing, Platform Services, Player Management, Payment Processing, and Customer Care, supporting the success of more than 80 established partners.Licensed in the U.K. and Malta, with offices in Cyprus and Israel, our client continues to grow rapidly while delivering cutting-edge technology and strong operational support.They are now seeking a motivated and dynamic Customer Support Representative to join their team in Limassol or Larnaca.Job ResponsibilitiesDealing directly with clients’ queries over chat system and e-mailAnswering clients’ requestsPromoting products and services to clientsOptimize customers’ satisfactionInteracting with other departments as necessary to meet clients’ needsMaintaining professionalism in all instancesRequirementsAble to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)Experience preferred but not mandatoryExcellent command of the English languageAttention to detail and quality of workComputer literate and proficient user of ExcelEuropean citizenshipRemuneration & Benefits:Career development21 days Paid Annual Leave3 days Sick LeaveMedical Health InsuranceComplimentary lunchTeam Building ActivitiesMonetary voucher on Birthdays and additional occasionsEmployee Discounts Program, through Mad Benefits and their own partner network on wellness, fitness, beauty, food & beverages, and moreReferral BonusPaid TrainingUnlimited daily snacks and beveragesSupportive and positive working environment

We're Hiring – Call Centre Receptionist Join the Cosmos Car Rental Team! Cosmos Car Rental is looking for a friendly, organised, and customer-focused Call Centre Receptionist to join our growing team. If you enjoy helping people, have excellent communication skills, and thrive in a fast-paced environment, we'd love to hear from you. Key Responsibilities: Answer incoming calls and respond to customer enquiries professionally. Assist customers with vehicle reservations, amendments, and cancellations. Welcome and assist customers visiting the office. Coordinate bookings and communicate with branch staff. Provide accurate information about our vehicles, services, and rental policies. Handle emails and other customer communications promptly. Maintain customer records and ensure excellent service at every stage. Requirements: Excellent communication skills in English (additional languages are an advantage). Strong computer and telephone skills. Friendly, positive, and professional attitude. Ability to multitask and work under pressure. Previous experience in customer service, reception, or a call centre is preferred but not essential. Excellent organisational and problem-solving skills. What We Offer: Full training and ongoing support. Friendly and professional working environment. Full-time, permanent position. If you're passionate about delivering outstanding customer service and would like to become part of the Cosmos Car Rental family, we'd love to hear from you.