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Senior retention sales manager

Limassol, Germasogeia Tourist Area
Posted: 04.08.2026 08:50 Ad ID: 6655506
  • Job type: Full-time
  • Experience: From 3 years
Location: Limassol — Germasogeia Tourist Area
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Industry: Forex / Online Trading / Fintech

Role Overview

We are looking for an experienced Retention Agent to join our team in Limassol on-site. You will manage existing client relationships, drive account activity, and maximize retention in a fast-paced sales environment.

Key Responsibilities

Portfolio Management: Build long-term relationships with active traders to maximize client retention and lifetime value.

Revenue Generation: Exceed monthly deposit and retention targets through cross-selling and client re-engagement.

Trader Engagement: Educate clients on market updates, trading tools, and platform features via phone and email.

Account Monitoring: Track client activity to spot churn risks early and provide tailored solutions.

Requirements & Qualifications

Experience: 1–2+ years of retention experience in Forex, CFDs, or Fintech (Mandatory).

Languages: Fluent English (written and spoken).

Market Knowledge: Good grasp of financial markets and trading platforms (MT4/MT5).

Skills: Excellent communication, negotiation, and closing skills with a target-driven mindset.

Location: Must be able to work on-site in Limassol, Cyprus.

What We Offer

-High base salary + uncapped, performance-based commission structure.

-Modern office environment and career growth opportunities.

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  • 3.500
    Sandra C.

    Posting since nov, 2020

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