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Car rental representative
Location: Larnaca — Dromolaxia
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Get on the fast track to a more rewarding career with Enterprise / National /Alamo team that is committed to quality, innovation, customer satisfaction and employee development.
We are a car rental company that is rapidly expanding and growing and exciting careers and opportunities are made possible. It's a fast-paced, people oriented business.
Car Rental Agent (Larnaca)
Job Description:
The Rental Agent:
• Provides a superior, friendly, and efficient transaction (at time of rental and return) using the company’s approved sales and service techniques.
• Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
• Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
Responsibilities
• Use company approved sales and service techniques when determining customer needs
• Offer optional products to meet customer needs.
• Prepare all arrival and return documents accurately and completely.
• Qualify each customer using our company rental requirement guidelines.
• Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
• Review all charges at the time of vehicle return.
• Prepare the Rental Agreement Document with all required information.
• Answer the phones to assist customers in a friendly, helpful and prompt manner.
• Assist customers by effectively resolving all customer service issues.
• Assist and coordinate customers within the queue to minimize wait-time and promote the most efficient service method as required.
Qualifications
• Must be at least 25 years of age.
• Valid Driving License (Manual Transmission)
• Excellent Command of the English Language
• Basic Level of Computing Skills
• Eligible to work in Cyprus
• Must be able to work Full Time - Shifts include weekends, evenings, nights and holidays.
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