Business process services - consultation

Are you constantly guessing what to do next in your business?

Many businesses in Cyprus run on ad-hoc business processes and fragmented business process knowledge. You know the daily drill, urgent issues arising out of the blue, unclear steps, ad-hoc decisions, duplicated work, and little visibility into what's actually working in any given business process.

Whether it's your sales process or any of your core business fulfillment and delivery processes or any of your sourcing and supply processes as well as any of your management and administration processes, I apply Business Process Management (BPM) to any of your business processes.

Applying BPM provides your business with clarity, stability, and the space to increase efficiency and effectiveness of your business processes by decreasing friction, reducing time cycles, minimizing wait time and resource spend, eliminating duplicate work and error, and increasing automated tasks.

Most importantly, your paying customers will thank you and become more loyal to your business when they notice the improvement in their experience which is a direct outcome of your business processes and how you manage them.

I bring 10+ years of BPM expertise from the most process-oriented markets in Europe (Germany and Benelux), where efficiency is actively sought after and continually achieved and where time is rightfully treated as the most valuable asset of any business.

What I deliver:

✓ Process Discovery — Understand and pin down what your business actually does (not what different participants think it does).

✓ Process Modelling — Visual maps showing tasks, relations, dependencies, handoffs, bottlenecks, and waste.

✓ Process Design — Streamlined workflows with clear roles, lean tasks, and critical decision points and optimized value flows.

✓ Process Execution — Implementation support with software-based automation and artificial intelligence (AI) integration where it matters the most.

Why this matters to your business health and financial bottom line:

✓ Gain and increase clarity on your business process and its roles, activities, decisions, and outcomes.

✓ Reduce waste through process design and free up time of participants for more value added activities.

✓ Reduce ad-hoc task & decsion fatigue of your teams while enabling human action & human decisioning where essential.

✓ Increase stability of your business operations and provide a more reliable service and a more enjoyable experience to your customers.

✓ Record process action & decision data trails for further enhancement and mining, and achieve easier future process adaptation to external changing environments.

✓ Achieve easier business process integration with advancing suppliers and business partners.

✓ Benefit from the increase in utilization of various AI technologies in your business with AI-ready business processes.

✓ Eliminate time and resource waste and repeated errors, and reduce business process miscommunication.

✓ Gain data based visibility into business process KPIs, value streams, cost drivers, revenue bottlenecks, and avoidable delays.

✓ Build scalability into your operations by desigining scalable business processes.

My background:

✓ 3 Master's degrees (Information Management, Computer Science, Service Engineering).

✓ 10+ years specialist in BPM, Robotic Process Automation, and AI Process Automation.

✓ Served EU clients and leading EU companies.

✓ Works with any industry and any business process.

Why is this on Bazaraki:

I'm a standalone freelance Business-ICT professional, and I'm aware of the limitations of professional service providers in the Cyprus market, and I'm delivering necessary value to businesses of all sizes (small, medium, and large) without the hefty pricetag and long-running engagements of large-scale BPM service providers. In brief, my focus is on delivering the value to your business in the best way possible and at a fair price then moving on to the next process.

Pricing flexibility:

I work with an hourly rate or project-based pricing, you can choose what best suits your business needs.

Typical engagament durations:

• One-time consultation, 20 minutes, free of charge.

• General BPM consulting: hourly as needed.

• Process discovery & Modelling: 1 week per business process.

•Process design: 1 week per business process.

• Process execution: depending on technology choices, complexity, and desired maturity, up to 4 weeks per business process.

Client feedback:

"Finally understood where our process inefficiencies came from." - CFO, Global Logistics Firm.

"Automation saved us 20+ hours per week on smart metering invoicing." - Process Manager, Belgian Electricity Company

"We expanded our digital process operations based on Alekos's work for our company." - Partner, Big Four Company

This listing is for foundational and advanced services in Business Process Management and involves highly-skilled BPM work, software work, and AI integration work, and I professionally stand to challenge any BPM consultancy and BPM service provider in Cyprus to compete and provide similar quality services to what I provide at better prices.

As a business owner or a business manager, your business operations will gain from the services that I provide. Contact me today for a free one-time consultation.