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We're growing our team and looking for motivated people who want to make an impact through real conversations.What you'll doTalk with the public about the programs and campaigns of leading global organizationsPromote their causes and help more people get involvedTake part in daily training to sharpen your skillsWork closely with a supportive, friendly teamWhat we're looking forA professional, reliable attitudeEnergy, enthusiasm and a desire to learnExcellent Greek, written and spokenA degree in Marketing, Communications or a related field is preferred, though not essentialWhat we offerThe potential for high earningsPart-time or full-time collaboration, with flexibility in how you manage your timeDaily training with certification, depending on the programs you completeBusiness travel opportunitiesRoom to grow and advance in your careerInterested? Send your CV quoting the code PRLIM

The Forex Conversion and Retention Agent is responsible for converting potential leads into funded trading clients and maintaining relationships with existing traders to encourage long-term engagement with the brokerage. The role focuses on lead follow-ups, client onboarding, reactivation of inactive accounts, and promoting relevant trading services while delivering professional, transparent customer communication. Key Responsibilities Lead Conversion: Contact qualified leads via phone, email, and messaging platforms to explain the broker’s services, trading platform, account types, and onboarding process. Account Activation: Guide prospective clients through registration, verification, and account funding procedures in accordance with company policies. Client Retention: Maintain regular contact with existing traders, monitor engagement, identify concerns, and provide appropriate support to improve retention. Client Reactivation: Reach out to inactive or dormant clients to understand their needs, address service-related concerns, and explain available platform features. Objection Handling: Resolve questions regarding account setup, platform functionality, fees, and customer service while escalating complex issues when necessary. Relationship Management: Build long-term client relationships through personalized follow-ups, timely communication, and professional account support. CRM Management: Record client interactions, track lead progress, maintain accurate follow-up schedules, and report daily performance. Target Achievement: Meet assigned KPIs for lead conversion, account activation, client engagement, retention, and reactivation. Requirements Previous experience in forex, brokerage sales, financial services, telemarketing, or customer retention is preferred. Strong communication, negotiation, and relationship-building skills. Understanding of forex markets, trading platforms, and brokerage account processes. Ability to handle objections, follow up consistently, and work toward performance targets. Proficiency with CRM systems and client management tools. Professional, ethical, and customer-focused approach. Key Performance Indicators (KPIs) Lead-to-funded-account conversion rate. Number of successfully activated accounts. Client retention and reactivation rates. Quality and consistency of client follow-ups. Customer satisfaction and CRM accuracy. Achievement of assigned individual and team targets.

Position details Full-time position Weekend and evening availability is essential Key Responsibilities- Winery Hospitality Welcome guests warmly and provide a friendly, professional first impression Host wine tastings and winery experiences, creating engaging and memorable visits Confidently present our wines, winery, history and the local area Develop a strong knowledge of the Zambartas wine portfolio and Cypriot wine Assist with day-to-day hospitality operations and guest enquiries Process sales and assist customers in selecting and purchasing wines Ensure tasting areas and guest spaces are clean, organised and beautifully presented Events & Brand Representation Support and help deliver events, private bookings, wine tastings and special occasions at the winery Represent Zambartas Winery at external events, festivals, tastings, corporate functions and partner events across Cyprus Engage confidently with guests and introduce them to our wines in a fun, approachable and informative way Assist with event set-up, service and pack-down when required Help create a consistent and high-quality Zambartas experience, wherever the event takes place Act as a positive and enthusiastic ambassador for the winery and our wines What We’re Looking For Previous hospitality, events or customer service experience Excellent communication and interpersonal skills Friendly, confident, professional and approachable personality Comfortable speaking to groups and engaging with different types of guests An interest in wine and willingness to develop your knowledge Reliable, organised and able to work independently Flexible and happy to work across different locations and event environments Comfortable working weekends and occasional evenings Fluent English required; Greek and/or Russian would be an advantage What We Offer A beautiful working environment at a family-owned winery in Agios Amvrosios The opportunity to learn about Cypriot wine, hospitality and the wider wine industry. A varied role combining winery hospitality with exciting events and experiences across Cyprus. Opportunities to represent and grow with the Zambartas Winery brand. A supportive, friendly and welcoming team Competitive salary + tips.