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Customer Success & Support Specialist (High-Risk Digital Advertising) Location: Limassol, Cyprus (On-site, Full-Time) About Us We are a fast-growing digital advertising technology company specializing in providing advertising infrastructure and growth solutions for high-risk industries, including iGaming, Forex, Crypto, Nutra, and other regulated verticals. Our clients rely on us to keep their advertising operations running efficiently through premium Meta advertising accounts, infrastructure, automation tools, and dedicated support. We move fast, solve complex problems, and are building a team of exceptional people who want to grow with us. The Role We're looking for a proactive Customer Success & Support Specialist who enjoys solving problems, building strong client relationships, and ensuring customers achieve outstanding results with our platform and services. This isn't just a support position. We're looking for someone with leadership potential who can eventually build processes, mentor team members, and grow into a Customer Success Manager or Head of Customer Success. Responsibilities - Serve as the primary point of contact for customers via Slack, Telegram, email, and support tickets. - Guide new clients through onboarding and ensure successful adoption of our services. - Build strong, long-term relationships with customers and proactively identify opportunities to improve their experience. - Resolve customer issues efficiently by coordinating with internal technical, operations, and sales teams. - Track customer health, satisfaction, renewals, and account activity. - Maintain accurate CRM records and internal documentation. - Create and improve knowledge base articles and support documentation. - Identify recurring issues and recommend process improvements. - Handle escalations professionally while maintaining a high level of customer satisfaction. - Assist in developing internal support procedures and operational workflows. Requirements - Excellent written and spoken English (additional languages are a plus). - Previous experience in Customer Success, Account Management, Customer Support, or Client Services. - Strong communication and relationship-building skills. - Excellent organizational and time management abilities. - Ability to remain calm and solution-focused under pressure. - Comfortable working in a fast-paced startup environment. - Strong attention to detail and ownership mentality. - Proficient with CRM systems and productivity tools. - Willingness to learn technical products and advertising technologies. Highly Desirable Experience in one or more of the following industries: - Digital Marketing - Media Buying - Facebook/Meta Advertising - Affiliate Marketing - iGaming - Forex - Crypto - FinTech - SaaS Leadership Potential We're looking for someone who wants more than a support role. The ideal candidate demonstrates: - Natural leadership qualities - Strong decision-making ability - Initiative and accountability - Process improvement mindset - Ability to coach and support teammates - Desire to grow into a management position As the company grows, this role has a clear career path into Customer Success Management and team leadership. What We Offer - Competitive salary based on experience. - Performance-based bonuses. - Career progression into leadership and management. - Ongoing training and professional development. - Modern office in Limassol. - Work alongside experienced professionals in one of the fastest-growing sectors of digital advertising. - Opportunity to make a real impact in a rapidly expanding international company. If You Are... - Customer obsessed. - Highly organized. - A problem solver. - Ambitious and eager to grow your career. - Excited by fast-paced environments and challenging industries. We'd love to hear from you.

Real Estate Administration And Marketing OfficerA.N. Stasis Estates PLC is looking to hire a Real Estate Administration And Marketing Officer who will be responsible for overseeing and performing day-to-day operations of the Real Estate Team. Duties and Responsibilities:Update and maintain CRM, document management and tasks/project management platforms;In doing so, handling, filing and administering documents, contacts, tasks and other information, both digitally and physically;Answering enquiries by, interacting with, and handling requests from, leads, clients, and customers via emails/calls/messages/etc; interact with clients and tenants;Develop, maintain and promote real estate marketing materials and assets in digital and physical formats;Deal with all aspects of rentals and sales bookkeeping, accounts, control, collections, arrears, and all aspects of financial transactions as per requirements of the Accounts department; andProvide general office support.Requirements:Work experience in an entry-level similar position for at least 2 years;Holder of a Bachelors’ degree;Computer knowledge and literacy, excellent knowledge of the English language, and very good knowledge of the Greek language, are absolutely essential;Organizational skills with the ability to work in a diversified, team and agile environment, and the ability to hustle through and deliver results, are necessary; andCandidates with very good knowledge of Russian and/or Arabic and/or work experience with a CRM platform (i.e. Salesforce or HubSpot) and/or within the Real Estate industry and/or digital marketing software and/or cloud-based task or project management software and/or other relevant digital business systems will be considered advantageous.Benefits:Competitive pay package, sales commissions and performance bonuses;Office located in a very nice environment within the 4* Avlida Hotel in Paphos, and the role is embedded within a young, thirsty and diversified team of hustlers;Full meals and non-alcoholic beverages during working hours during the Hotel’s operating season; andFull use of electronic desktop devices, mobile devices, business mobile number, office business systems and many other such systems provided at the convenience and expense of the business.

Our client is a growing supplier of high-quality raw materials and supplies for the manufacturing industry, committed to helping businesses create exceptional products through reliable sourcing and outstanding customer support. The company works closely with small, medium, and large enterprises, providing a seamless purchasing experience and building long-term relationships through ongoing guidance and service.If you are passionate about working in a dynamic B2B environment and are interested in joining a rapidly growing organization that values professional development and invests in its people, you may be the ideal candidate for the role of Procurement & Supply Chain Officer.Job BriefWe are looking for a detail-oriented and strategic Procurement & Supply Chain Officer to manage our client’s sourcing activities and supply chain operations. In this role, you will be responsible for identifying and sourcing high-quality raw materials, negotiating with international and local suppliers, managing lead times, and maintaining optimal inventory levels to support the company’s continued growth and operational efficiency.Job ResponsibilitiesResearch, identify, and evaluate potential global and local suppliers for wax, wicks, fragrances, and packaging.Negotiate contract terms, pricing, payment terms, and delivery schedules to ensure cost-efficiency and quality.Place purchase orders, track shipments, and liaise with freight forwarders to ensure timely arrival of goods at our premises.Monitor stock levels and forecast demand to prevent stockouts or over-purchasing of raw materials.Review supplier invoices, maintain accurate purchase records, and prepare detailed cost analyses and budget reports.Collaborate with the warehouse team to inspect incoming shipments for quality and address any discrepancies or damages with vendors.Continuously assess supply chain risks and identify opportunities to streamline procurement workflows and reduce costs.Accurately input new product data, specifications, and pricing into SAP Business One and update our internal ERP system to sync inventory with the website/e-shop.RequirementsBSc in Supply Chain Management, Logistics, Business Administration, or a relevant field.Proven work experience as a Procurement Officer, Purchasing Agent, or Supply Chain Officer (experience in manufacturing, chemicals, or B2B product sourcing will be considered an advantage).Strong knowledge of international sourcing, shipping terms (Incoterms), and vendor evaluation practices.Hands-on experience with ERP/accounting software (knowledge of SAP Business One considered an advantage) and advanced proficiency in MS Excel.Solid analytical capabilities with the ability to analyze market trends, conduct cost-benefit analyses, and manage budgets.Fluency in both Greek and English (written and verbal)Sharp negotiation tactics, exceptional organizational skills, and a proactive, problem-solving mindset.What We OfferAn attractive remuneration package will be offered to the successful candidate according to qualifications and previous experience.Working hours: 09:00 – 17:00 (Monday – Friday)Location: Office/Warehouse in Kaimakli, NicosiaBenefits: 13th Salary & opportunities for professional growth.