Customer relations agent - dutch-speaking

Customer relations agent - native english speaker

Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Relations Agent (Native English Speaker) to join their team. In this full-time position at our office, you will be responsible for maintaining customer relationships and providing excellent service to their English-speaking clients.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in English, both written and verbal. Additional languages will be considered favourably.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Golden Careers Recruitment, 07.05.2026 17:12, Επαρχία Λεμεσού, Γερμασόγεια

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Customer relations agent - native english speaker

Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Relations Agent (Native English Speaker) to join their team. In this full-time position at our office, you will be responsible for maintaining customer relationships and providing excellent service to their English-speaking clients.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in English, both written and verbal. Additional languages will be considered favourably.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Golden Careers Recruitment, Χθες 19:09, Επαρχία Λεμεσού, Γερμασόγεια

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English retention agent

Job Description:OverviewJoin Our International Team as a Forex Sales Agent in LimassolAre you motivated, enthusiastic, and ready to grow your career in the thriving financial industry? We are seeking Forex Sales Agents, both with and without prior experience, to join our dynamic team at our headquarters in Limassol.About the Role:As a Forex Sales Agent, your primary responsibility will be to expand our client base, drive revenue, and identify new business opportunities within a multicultural environment. You will promote our forex trading services, build strong client relationships, and support the company’s growth objectives.Responsible ForDevelop and maintain relationships with potential and existing clientsPromote forex trading services and featuresIdentify sales opportunities and convert leads into loyal clientsProvide excellent customer support and guidance on forex productsCollaborate with the team to achieve sales targetsStay informed about financial markets and industry trendsOther Benefits- A positive, healthy working environment- Ongoing personal development and training opportunities- Opportunities for professional growth and personal development- 21 days of annual leave- A friendly and supportive work environment that promotes work-life balance- Engaging team events, team building activities, and exciting prizesSpecific Skills- Fluent in English (other languages are an advantage)- Prior sales experience is a plus but not mandatory for entry-level applicants- Strong negotiation and closing skills- Excellent interpersonal, verbal, and written communication skills- Knowledge of financial markets is advantageous- Enthusiastic, energetic, and self-motivated with strong sales skills

Levergate, 27.04.2026 22:49, Επαρχία Λεμεσού, Λεμεσός - Αγία Ζώνη

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Shop manager

Our client is a leading retailer in Cyprus, specializing in the import and sale of high-quality footwear and related products. They are seeking an experienced and responsible Shop Manager to oversee their Limassol store. The ideal candidate will manage daily store operations, lead the sales team, and ensure that the store consistently meets its sales and customer service objectives.Job ResponsibilitiesOversee daily store operations and ensure smooth, efficient functioning.Lead, motivate, and supervise store staff to achieve sales and service targets.Deliver excellent customer service and handle escalated inquiries or complaints.Monitor inventory, stock levels, and visual merchandising standards.Manage sales reporting, cash handling, and administrative store tasks.Implement company policies and ensure compliance with operational standards.Support the development and execution of sales strategies and promotional campaigns.RequirementsProven experience as a retail manager, ideally in footwear, fashion, or related retail sectors.Strong leadership and team management skills.Excellent interpersonal and communication skills in Greek and English.Customer-focused, professional, and responsible attitude.Ability to work independently, make decisions, and solve problems effectively.Basic computer skills for reporting, stock management, and POS systems.

Golden Careers Recruitment, Χθες 19:56, Επαρχία Λεμεσού, Γερμασόγεια

Λιανικό εμπόριο » Υπεύθυνοι καταστημάτων

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Sky pleasure international customer support & operations - german speaking

Sky Pleasure International Ltd is a fast-moving, fully digital company. We work solution-oriented and rely on modern tools instead of paperwork. If you enjoy working independently in a dynamic environment — you'll fit right in.Responsibilities:- Support and advise our German-speaking clients via digital channels (SMS, email, phone)- Coordinate requests, appointments, and workflows in real time- Organise and manage all processes using tools such as Slack, Mattermost, and Notion- Maintain and update customer data in our ERP system- Assist with travel planning (research & bookings worldwide)- Verify and confirm incoming paymentsRequirements:- Native or near-native German language skills - this is a requirement for this role- Very good English skills- Experience in digital customer service or a comparable role- Confident and comfortable with digital tools and platforms (Slack, Notion or similar)- Technical understanding of digital processes- Experience with Apple and/or Microsoft Windows is an advantage- Quick comprehension, strong multitasking skills and high reliability- Structured, independent working styleWhat we offer:- Above-average salary- €100 weekend supplement (up to €400 extra per month)- 50% night shift supplement for shifts from 8:00 PM- Flexible working hours & hybrid work model (Kissonerga, Paphos)- From 30 hours per week- Modern, fully digital work environment with flat hierarchies- Regular team events

Anete, 23.04.2026 19:30, Επαρχία Πάφου, Κισσόνεργα

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Crm campaign manager

Our client is an industry-leading provider of high-quality turnkey gaming platform solutions. They are looking for an organised, proactive, and creative CRM Campaign Manager to join their team.This role is ideal for someone who is organised, enjoys bringing ideas to life, and coordinating with various teams to ensure campaigns run smoothly from planning to launch. You will manage promotional plans, set up and test offers, work closely with content and design teams, and help resolve issues along the way.If you are someone who loves keeping things moving, has a strong eye for detail, and enjoys both planning and hands-on execution, we would love to hear from you.Job ResponsibilitiesBuild and manage monthly promotional and campaign plansConfigure, test, and launch offers, bonuses, and CRM campaignsWork closely with content and design teams to deliver campaign assetsCoordinate campaign execution across channels such as email, SMS, web push, and pop-upsTroubleshoot campaign and setup issues and help find practical solutionsMonitor results and support ongoing optimisationRequirementsStrong organisational and multitasking skillsA collaborative approach and good communication skillsGreat attention to detailA practical, solution-focused mindsetConfidence working in a fast-paced digital environmentGood EnglishBasic HTML and Excel knowledgeExperience in CRM, campaign management, digital marketing, e-commerce, or online gaming is an advantageRemuneration & Benefits:Competitive salary package based on experienceLearning & Development Program with ongoing training opportunities21 days of Paid Annual LeavePaid Sick LeavePrivate Medical Health InsuranceWeekly complimentary lunch at the officeUnlimited snacks, coffee, and beveragesEmployee discount program across a wide range of services including health & wellness, fitness, beauty, and diningReferral Bonus Program for successful candidate recommendationsBirthday gift vouchers and celebration perksTeam-building activities and company eventsSupportive, inclusive, and positive working environment

Golden Careers Recruitment, Χθες 19:54, Επαρχία Λεμεσού, Γερμασόγεια

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Dealer

Our client is an award-winning global CFD and forex broker, regulated by multiple authorities including Australia (ASIC) and Cyprus (CySEC). They offer market data, news, and analysis, as well as trading and risk management tools within a comprehensive user-centric Fintech ecosystem.Their Cyprus office is in a growth phase, presenting a unique opportunity to join the founding team and work actively within the core of the business.This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support their clients.Role Summary:This role, based in their Limassol office, is an opportunity to join their Trading and Risk Monitoring team.As a team member, you will contribute to maintaining company’s efficient trading operations and effective risk management. If you’re a strategic problem-solver with a passion for innovation, teamwork and a growth mindset, we invite you to apply for this job below.Job ResponsibilitiesPerforming routine monitoring tasks to ascertain system performance and optimizing system parameters.Liaison with technical team on the maintenance and enhancement of trading and monitoring systems.Following the company’s operational procedures and internal controls in compliance with regulatory requirements.Monitoring and analysing client’s trading activities and exposures.Providing internal support to the client facing team on trading related inquiries.Preparing regular and ad-hoc reports to key stakeholders.Keeping up to date with financial markets information and conducting market research.RequirementsUniversity/College degree in Data Science, Mathematics, Economics, Banking, Finance, Accounting, Business, or any other relevant field.At least 1 year of experience in a trading, risk management or data analysis related role in a financial institution.Advanced CySEC certification is preferred.Extensive knowledge of capital markets.Understanding of best execution policies and procedures according to MiFID II is a must.Knowledge of the regulatory reporting requirements and process.Analytical and problem-solving skills are must.Proficient in MS Excel; BI tools such as Power BI, Tableau or any other; SQL or Python skill is an advantage.Excellent verbal and written communication skills in English. Any other language will be considered an advantage.Ability to work shifts on rotation (08:00-16:00 and 16:00-24:00) and Public Holidays.What You Can Look Forward To:Be part of a dynamic and multi-cultural teamCareer growth opportunities with global officesCompetitive salaryPerformance-based bonusPrivate medical insuranceEducation subsidy & full-paid Study LeaveFitness membership allowance21 days of annual leave increasing every yearBirthday LeaveSick LeavesWork from Home PolicyBi-Weekly Lunch

Golden Careers Recruitment, Χθες 20:05, Επαρχία Λεμεσού, Γερμασόγεια

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