E-commerce operations manager

Job Description We are looking for a Sales Operations Manager to support our Business Development department. The role involves CRM and VoIP system administration, ensuring data quality, and maintaining consistent operational standards. You will be responsible for tracking sales team performance, preparing KPI reports, and providing management with accurate, timely insights. This position also plays a key role in optimizing business processes and supporting overall sales efficiency. Responsibilities CRM administration: user creation and configuration, setup of automated lead assignment rules, manual lead distribution, and additional system configuration. Data quality control in CRM and enforcement of unified standards (client statuses, comments, data accuracy, and updates). Monitoring CRM usage efficiency by managers and providing recommendations for process improvements. Maintaining and regularly updating process documentation and guidelines (CRM, KPIs, reporting). Tracking key operational metrics of the business development team (activity, efficiency, workload). Preparing consolidated KPI reports and analytical summaries of the department’s performance. Refreshing and validating report data on a daily, weekly, and monthly basis. VoIP system administration: managing user accounts, configuring system parameters, and troubleshooting. Ensuring reporting transparency and providing relevant data to management. Requirements 2+ years of experience in CFD Brokerage in Sales Operations, Business Operations, or a similar role. Strong knowledge of CRM systems (preferably FX Back Office). Experience with reporting, KPI tracking, and data validation. Solid understanding of sales processes and metrics. Advanced Excel / Google Sheets skills for data analysis and reporting. Strong analytical and problem-solving skills with attention to detail. Upper-Intermediate level of English (both written and spoken). Nice to have Knowledge of VoIP system administration and configuration. Familiarity with BI tools (Power BI, Tableau, or similar). Experience in writing process documentation and guidelines. Knowledge of SQL or other data query languages. Benefits Competitive and attractive compensation Hybrid work schedule Proper rest time of 24 annual leave days Challenging and unique tasks in the Fintech field Funding for gym memberships, fostering a healthy work-life balance Interview Stages HR Interview (60 minutes) Interview with Hiring Manager (90 minutes) Final Interview with CEO (60 minutes) About Versus Trade Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before. Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event! We seek companions who are: Passionate about working in finance Ambitious to do great things Attentive to the very detail of the subject Bold enough to build different Enthusiastic along the way Ready to make a lasting impact Sounds like you? Join the Versus Trade Team!

About UsAisa International is a regulated financial planning firm with offices in Cyprus, the UK, and internationally. We provide high-quality financial planning and investment advice, with a strong focus on compliance, professionalism, and client care.Role OverviewWe are seeking a part-time Administration Assistant/Receptionist to join our Paphos office. This role involves supporting our financial planners and providing a professional first point of contact for clients. The ideal candidate will be organised, personable, and able to work independently as well as part of a team.Key Responsibilities• Communicate with clients by email, telephone, and in person when they visit the office• Support Cyprus-regulated financial planning staff with administration tasks• Maintain client files in a compliant and regulatory-acceptable manner• Co-ordinate with colleagues in Cyprus, the UK head office, and other international locations• Follow up on new applications with providers (e.g. pension trustees, investment companies)• Draft and produce formal letters and correspondenceCandidate Requirements• Excellent communication skills, both written and verbal (English first language required)• Confident using Microsoft Office applications (Outlook, Word, Excel) and other software tools• High level of attention to detail and organisational ability• Personable and approachable, with a professional manner• Capable of working independently and as part of a team with a positive “can-do” attitude• Previous experience in a financial services environment is an advantage, but not essential – full training will be providedWhat We Offer• Part-time role (approx. 15 hours per week)• Friendly and professional working environment• Training and development opportunities within a regulated financial services firm• This role may be combined with others currently on offerHow to ApplyIf you are interested in this position, please send your CV

A.N. Stasis Estates is looking to hire a Hotel Administrator / HR Officer (Dual Role) for Avlida Hotel to join their team & support their daily office procedures & operations.A successful Hotel Administrator / HR Officer (Dual Role) will act as the point of contact for all employees, providing administrative support and managing their queries. Main duties include recruiting, HR Procedures, preparing regular reports and organising company records. If you have previous experience as an Office Administrator or similar administrative role, we’d like to meet you. Our ideal candidate also has working knowledge of office equipment and office management tools.Ultimately, you should be able to ensure our administrative activities run smoothly on a daily and long-term basis.Duties & Responsibilities:RecruitingHR Procedures – On boardingPrepare regular reportsMaintain and update company databasesOrganise a filing system for important and confidential company documentsAnswer queries by employeesUpdate office policies as neededMaintain a company calendar and schedule appointmentsBook meeting and interviewsDistribute and store correspondence (e.g. letters, emails)Prepare reports and presentations with statistical data, as assignedOrganising and managing schedules and calendars for staff, managers, and senior-level officersReceiving and processing communication channels, including email, phone, and physical mailAssisting Accounts department with payroll and personnel databasesConferring with accounting department to help make payments, process incoming invoices, and verify receiptsEnsure functionality of necessary office equipment, and requisitioning new equipment and supplies as neededCreating reports and memos for managers and senior-level officers as neededAttend meetings and record notes and messages for managers and senior-level officersUndertakes other duties, as requiredRequirements & Skills:Proven work experience as an Administrative Officer, Administrator or similar roleSolid knowledge of office proceduresExperience with office management software like MS Office (MS Excel and MS Word, specifically)Strong organisation skills with a problem-solving attitudeExcellent written and verbal communication skillsAttention to detailHigh school diploma; additional qualifications in Office Administration are a plusBenefits:Opportunities for development and educationGuidance, support and trainingAnnual LeaveExcellent work environmentFull meals during working hours

Innovative tech platform expanding in Cyprus is looking for a dynamic, results-driven Representative to join our growing team. If you are passionate about technology, enjoy building professional relationships, and want to promote a modern digital solution, this is for you. Key Responsibilities: • Identify and reach out to potential business clients and partners. • Conduct presentations and demonstrations of the platform's features. • Manage client onboarding and maintain strong ongoing relationships. • Gather market feedback to help improve the platform. Requirements: • Proven experience in business development, telemarketing, or client relations. • Excellent communication and negotiation skills. • Fluency in English is required. Knowledge of Greek MUST and Russian is an advantage. • Self-motivated and comfortable working in a fast-paced environment. • Reliable internet connection and smartphone/laptop. What We Offer: • Full training on our platform and tools. • High potential for professional growth as the company expands. • Flexible working environment with remote options. To apply, please send your CV and a brief introduction through Bazaraki messages.

Highly capable and experienced operator offering premium support across executive assistance, business management, and commercial coordination.With 10+ years working alongside senior leadership in global technology companies, I operate as a trusted extension of founders and executives—bringing structure, pace, and execution across day-to-day operations and key business priorities.I support across:Executive assistance (calendar, inbox, travel, communications)Business operations and workflow managementProject coordination and executionSales support, pipeline coordination, and CRM managementPartner and stakeholder relationship managementReporting, documentation, and process optimisationTechnically proficient across Microsoft Office, Google Workspace, CRM systems (Salesforce, HubSpot), and a wide range of cloud-based tools. Comfortable managing and improving systems to support efficient, scalable operations.I bring a calm, structured, and proactive approach—ensuring priorities are clear, execution is consistent, and nothing slips.Available part-time (flexible hours)Remote support (based in Cyprus)For founders, businesses, or individuals looking for a reliable, high-quality right hand.€20–€30/hour depending on scope