B2b platform representative

We are looking for a Junior Retention Agent to join our English‑speaking desk, supporting the AU & CA markets.This is an excellent opportunity for young, motivated individuals who want to grow quickly in a fast‑paced environment.🎯 Key ResponsibilitiesManage client relationships and maintain regular communication.Support clients with platform questions, account activity, and basic inquiries.Promote company products and services in a professional manner.Identify client needs and provide suitable solutions.Maintain a high level of customer satisfaction.Work closely with the team to achieve desk targets.📌 RequirementsUp to 6 months of experience in retention, sales, customer support, or a similar roleStrong communication skills in EnglishMotivation to learn and grow in the financial/forex industryAbility to work in a fast‑paced, dynamic environmentPositive attitude and willingness to develop professionally💼 What We OfferHighest commission structure on the market and always hot leads Strong growth opportunitiesSupportive and energetic teamExposure to AU & CA marketsDynamic, fast‑growing environment

Job Description We are looking for a Sales Operations Manager to support our Business Development department. The role involves CRM and VoIP system administration, ensuring data quality, and maintaining consistent operational standards. You will be responsible for tracking sales team performance, preparing KPI reports, and providing management with accurate, timely insights. This position also plays a key role in optimizing business processes and supporting overall sales efficiency. Responsibilities CRM administration: user creation and configuration, setup of automated lead assignment rules, manual lead distribution, and additional system configuration. Data quality control in CRM and enforcement of unified standards (client statuses, comments, data accuracy, and updates). Monitoring CRM usage efficiency by managers and providing recommendations for process improvements. Maintaining and regularly updating process documentation and guidelines (CRM, KPIs, reporting). Tracking key operational metrics of the business development team (activity, efficiency, workload). Preparing consolidated KPI reports and analytical summaries of the department’s performance. Refreshing and validating report data on a daily, weekly, and monthly basis. VoIP system administration: managing user accounts, configuring system parameters, and troubleshooting. Ensuring reporting transparency and providing relevant data to management. Requirements 2+ years of experience in CFD Brokerage in Sales Operations, Business Operations, or a similar role. Strong knowledge of CRM systems (preferably FX Back Office). Experience with reporting, KPI tracking, and data validation. Solid understanding of sales processes and metrics. Advanced Excel / Google Sheets skills for data analysis and reporting. Strong analytical and problem-solving skills with attention to detail. Upper-Intermediate level of English (both written and spoken). Nice to have Knowledge of VoIP system administration and configuration. Familiarity with BI tools (Power BI, Tableau, or similar). Experience in writing process documentation and guidelines. Knowledge of SQL or other data query languages. Benefits Competitive and attractive compensation Hybrid work schedule Proper rest time of 24 annual leave days Challenging and unique tasks in the Fintech field Funding for gym memberships, fostering a healthy work-life balance Interview Stages HR Interview (60 minutes) Interview with Hiring Manager (90 minutes) Final Interview with CEO (60 minutes) About Versus Trade Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before. Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event! We seek companions who are: Passionate about working in finance Ambitious to do great things Attentive to the very detail of the subject Bold enough to build different Enthusiastic along the way Ready to make a lasting impact Sounds like you? Join the Versus Trade Team!

Cosmos Car Rental is expanding, and we are looking for talented, passionate, and motivated individuals to join our team for the position of Call Centre & Customer Support Representative. If you have excellent communication skills, enjoy helping customers, and thrive in a fast-paced environment, we would love to hear from you! 🔹 Position: Reception & Call Centre & Customer Support 🔹 Employment Type: Full-Time Responsibilities include: • Assisting customers with bookings and inquiries • Providing exceptional customer service • Handling phone calls, emails, and support requests • Supporting daily operations and customer satisfaction Requirements: ✔ Strong communication and interpersonal skills ✔ Positive attitude and professional behavior ✔ Ability to work in a team environment ✔ Previous customer service experience is a plus ✔ Good computer and organizational skills Become part of a growing company where your talent and passion truly matter. Apply now by sending your CV to or

Olympus Sports is a growing force in the Cyprus fitness industry, known for delivering top-tier equipment, seamless installations, and first-class aftersales support to gym and Leisure Centres, Police stations.As we continue to expand, we’re looking for a hands-on, motivated Service & Installation Engineer to join our dynamic team. If you're practical, tech-savvy, and passionate about fitness equipment – we want to hear from you.In this varied, field-based role, you’ll take ownership of:• Installing and assembling a wide range of fitness equipment (cardio and strength machines) across commercial and residential sites• Servicing and maintaining equipment to ensure optimal performance and user safety• Diagnosing and repairing faults during reactive callouts or scheduled visits• Delivering exceptional customer service• Managing your schedule and equipment effectively to meet daily targetsWhat You’ll Need• Mechanical and/or electrical repair or installation experience(fitness equipment experience is desirable but not essential)• A problem-solving mindset and a high standard of workmanship• Strong communication and customer service skills• Ability to work independently and as part of a small, agile team• Physically fit and capable of lifting and installing heavy equipment• Comfortable with technology (job reporting, diagnostics, etc.)• Full driving licence• To be within an hour travel of the officeFull training will be provided for the right candidate and ongoing technical support.What You’ll Get• basic salary• 20 days holiday + bank holidays• Company van,tools and Phone• Company Phone• Ongoing training and career development• Pension scheme💼 How to ApplyIf you’re ready to join a fast-growing company where no two days are the same — and you love solving problems, fixing things, and helping people — we’d love to hear from you.📧 Send your CV and a short cover letter to olympussportscyprus@hotmail.com. explaining why you're the right fit for this role

Our client is a well-established investment firm with offices in Nicosia and Limassol and currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Conversion role to join their team.Job ResponsibilitiesIdentify and engage potential clients within the forex and financial industry.Convert leads into clients, promoting the value of our products and services.Build and maintain strong client relationships.Provide regular sales reports and insights to the management team.Work closely with global sales to align strategies and share best practices.RequirementsProven sales experience, ideally in forex or finance.Strong connections within the industry.Excellent communication and negotiation skills.Self-motivated with a proactive attitude.Proficient in English and Arabic.Candidates need to be eligible to work in the EU.

Our client is a well-established investment firm currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Retention role to join their team.Job ResponsibilitiesManage client relationships across multiple language markets, ensuring high levels of satisfaction and loyalty.Act as the main point of contact for clients, offering support and promoting company products.Conduct regular meetings and maintain high standards of client acquisition, retention, and reactivation.Educate clients on product use and trading strategies.Cross-sell additional services to provide value and optimize client portfolios.RequirementsFluent in English and Arabic.Proven experience in retention or customer-facing roles.Strong organizational and communication skills.Background in Economics or Finance is a plus.

Job Description:Location: CyprusType: Full-TimeExperience Level: Minimum 1 Year in a Similar PositionAbout Us:Join a dynamic team and be part of a vibrant company located on the beautiful island of Cyprus! We're committed to retaining talent and fostering an environment of growth and success.Role Overview:As a German Retention Agent, you will play a crucial role in maintaining and nurturing our customer relationships. Your primary focus will be to ensure customer satisfaction and loyalty by providing exceptional service and support.Key Responsibilities:Customer Interaction: Engage with German-speaking clients to understand their needs and provide tailored solutions. ️Retention Strategies: Develop and implement strategies to improve customer retention and minimize churn.Feedback Collection: Gather insights from customers to improve our services and address any concerns.Collaboration: Work closely with the sales and marketing teams to align retention strategies with company goals.Requirements:Experience: Minimum of 1 year in a similar position is required.Language Skills: Fluent in German and proficient in English.Communication: Excellent verbal and written communication skills.Problem-Solving: Strong ability to handle customer issues with patience and creativity.Team Player: Collaborative mindset with a focus on achieving team objectives.Benefits:Competitive Salary: Attractive compensation package.Career Growth: Opportunities for professional development and advancement.Office Perks: Enjoy the vibrant office atmosphere and beautiful surroundings of Cyprus.