B2b platform representative

Job Description We are looking for a Sales Operations Manager to support our Business Development department. The role involves CRM and VoIP system administration, ensuring data quality, and maintaining consistent operational standards. You will be responsible for tracking sales team performance, preparing KPI reports, and providing management with accurate, timely insights. This position also plays a key role in optimizing business processes and supporting overall sales efficiency. Responsibilities CRM administration: user creation and configuration, setup of automated lead assignment rules, manual lead distribution, and additional system configuration. Data quality control in CRM and enforcement of unified standards (client statuses, comments, data accuracy, and updates). Monitoring CRM usage efficiency by managers and providing recommendations for process improvements. Maintaining and regularly updating process documentation and guidelines (CRM, KPIs, reporting). Tracking key operational metrics of the business development team (activity, efficiency, workload). Preparing consolidated KPI reports and analytical summaries of the department’s performance. Refreshing and validating report data on a daily, weekly, and monthly basis. VoIP system administration: managing user accounts, configuring system parameters, and troubleshooting. Ensuring reporting transparency and providing relevant data to management. Requirements 2+ years of experience in CFD Brokerage in Sales Operations, Business Operations, or a similar role. Strong knowledge of CRM systems (preferably FX Back Office). Experience with reporting, KPI tracking, and data validation. Solid understanding of sales processes and metrics. Advanced Excel / Google Sheets skills for data analysis and reporting. Strong analytical and problem-solving skills with attention to detail. Upper-Intermediate level of English (both written and spoken). Nice to have Knowledge of VoIP system administration and configuration. Familiarity with BI tools (Power BI, Tableau, or similar). Experience in writing process documentation and guidelines. Knowledge of SQL or other data query languages. Benefits Competitive and attractive compensation Hybrid work schedule Proper rest time of 24 annual leave days Challenging and unique tasks in the Fintech field Funding for gym memberships, fostering a healthy work-life balance Interview Stages HR Interview (60 minutes) Interview with Hiring Manager (90 minutes) Final Interview with CEO (60 minutes) About Versus Trade Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before. Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event! We seek companions who are: Passionate about working in finance Ambitious to do great things Attentive to the very detail of the subject Bold enough to build different Enthusiastic along the way Ready to make a lasting impact Sounds like you? Join the Versus Trade Team!

Our client is a leading retailer in Cyprus, specializing in the import and sale of high-quality footwear and related products. They are seeking an experienced and responsible Shop Manager to oversee their Limassol store. The ideal candidate will manage daily store operations, lead the sales team, and ensure that the store consistently meets its sales and customer service objectives.Job ResponsibilitiesOversee daily store operations and ensure smooth, efficient functioning.Lead, motivate, and supervise store staff to achieve sales and service targets.Deliver excellent customer service and handle escalated inquiries or complaints.Monitor inventory, stock levels, and visual merchandising standards.Manage sales reporting, cash handling, and administrative store tasks.Implement company policies and ensure compliance with operational standards.Support the development and execution of sales strategies and promotional campaigns.RequirementsProven experience as a retail manager, ideally in footwear, fashion, or related retail sectors.Strong leadership and team management skills.Excellent interpersonal and communication skills in Greek and English.Customer-focused, professional, and responsible attitude.Ability to work independently, make decisions, and solve problems effectively.Basic computer skills for reporting, stock management, and POS systems.

We are looking for a Junior Retention Agent to join our English‑speaking desk, supporting the AU & CA markets.This is an excellent opportunity for young, motivated individuals who want to grow quickly in a fast‑paced environment.🎯 Key ResponsibilitiesManage client relationships and maintain regular communication.Support clients with platform questions, account activity, and basic inquiries.Promote company products and services in a professional manner.Identify client needs and provide suitable solutions.Maintain a high level of customer satisfaction.Work closely with the team to achieve desk targets.📌 RequirementsUp to 6 months of experience in retention, sales, customer support, or a similar roleStrong communication skills in EnglishMotivation to learn and grow in the financial/forex industryAbility to work in a fast‑paced, dynamic environmentPositive attitude and willingness to develop professionally💼 What We OfferHighest commission structure on the market and always hot leads Strong growth opportunitiesSupportive and energetic teamExposure to AU & CA marketsDynamic, fast‑growing environment

Our client is a Cyprus-registered company with a showroom in Nicosia, and they’re looking to hire employees with experience in the automotive industry, strong interpersonal skills, and knowledge of e-scooters, petrol scooters, AC/DC chargers, and electric vehicles.The Automotive Sales Manager will lead a multi-brand sales team focused on EV cars, BEV & ICE scooters and battery charging systems. This role involves achieving revenue goals, driving team performance, managing inventory, and maintaining exceptional customer relationships.Job ResponsibilitiesSales & Revenue Growth:Develop and execute sales strategies for EVs, scooters, and charging solutions.Monitor KPIs: conversion rates, gross profit, units sold, etc.Analyze market trends to identify growth opportunities.Align inventory levels with sales targets and customer demand.Team Leadership & Development:Recruit, coach, and develop a high-performing sales team.Set goals, manage performance, and create incentive programs.Lead regular sales meetings and training sessions.Customer Relationship Management:Oversee a client-first sales approach from inquiry to delivery.Handle escalated customer concerns and maintain satisfaction.Foster long-term relationships with clients and business partners.Operations & Compliance:Ensure compliance with internal policies and legal regulations.Collaborate across departments (finance, service, marketing).Prepare sales reports and forecasts for senior management.RequirementsBachelor’s in Business, Marketing, or related field preferred.5+ years in automotive sales; 2+ in management.Experience in EV and traditional vehicle sales is a plus.Knowledge of digital sales channels and CRM platforms.Skills:Strong leadership, data analysis, and communication skills.Deep understanding of auto financing, leasing, and inventory control.Compensation & Benefits:Base salary + attractive commissionVehicle/service discountsGrowth opportunities within a growing dealership

Our client is a well-established investment firm with offices in Nicosia and Limassol and currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Conversion role to join their team.Job ResponsibilitiesIdentify and engage potential clients within the forex and financial industry.Convert leads into clients, promoting the value of our products and services.Build and maintain strong client relationships.Provide regular sales reports and insights to the management team.Work closely with global sales to align strategies and share best practices.RequirementsProven sales experience, ideally in forex or finance.Strong connections within the industry.Excellent communication and negotiation skills.Self-motivated with a proactive attitude.Proficient in English and Arabic.Candidates need to be eligible to work in the EU.

About Us: Sapele Security Systems is a trusted provider of security solutions since 1989 which handles alarm monitoring and integrated security systems among others. We are dedicated to ensuring the safety and peace of mind of our clients through professional and reliable monitoring services. We are looking for a diligent and responsible CMS Operator to join our team. The ideal candidate will be attentive, responsive, and able to handle security incidents with professionalism and accuracy. Duties Monitoring alarms, CCTV and security systems from the central control room. Responding immediately to incoming alarms, signals and emergencies. Verifying and assessing incidents and taking appropriate actions (informing authorities. contacting customers, etc.). Sending detailed shift reports for all activities and incidents. Adhering to the company's internal procedures. Required Qualifications Previous experience in a central monitoring station, security operations or related fields like custom support is an advantage but not necessary. Attention to details and ability to remain alert during the shift. Good communication skills, both verbal and written. Ability to work under pressure and handle emergency situations calmly. Knowledge of Greek and English is Mandatory! Basic computer skills. Availability to work shifts, including evenings, nights and weekends. Shifts are based on 8 hours or 10. This is a full-time position, candidates are requested to apply if the above mentioned present any interest. Benefits Salary: Staring at 6Euro NET/hour. Paid overtime. Flexible working schedule. Social Insurance 21 days paid holiday Training and onboarding into the company provided. Training period will be paid. This position have the possibility of career advancement. Join our team today! Interested candidates are requested to send their CV to g.m@sapelesecurity.com with the subject CMS Operator Application. Thank you