Arabic retention officer

Our client is a well-established investment firm currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Retention role to join their team.Job ResponsibilitiesManage client relationships across multiple language markets, ensuring high levels of satisfaction and loyalty.Act as the main point of contact for clients, offering support and promoting company products.Conduct regular meetings and maintain high standards of client acquisition, retention, and reactivation.Educate clients on product use and trading strategies.Cross-sell additional services to provide value and optimize client portfolios.RequirementsFluent in English and Arabic.Proven experience in retention or customer-facing roles.Strong organizational and communication skills.Background in Economics or Finance is a plus.

Our client is a well-established investment firm with offices in Nicosia and Limassol and currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Conversion role to join their team.Job ResponsibilitiesIdentify and engage potential clients within the forex and financial industry.Convert leads into clients, promoting the value of our products and services.Build and maintain strong client relationships.Provide regular sales reports and insights to the management team.Work closely with global sales to align strategies and share best practices.RequirementsProven sales experience, ideally in forex or finance.Strong connections within the industry.Excellent communication and negotiation skills.Self-motivated with a proactive attitude.Proficient in English and Arabic.Candidates need to be eligible to work in the EU.

Job Description:Location: CyprusType: Full-TimeExperience Level: Minimum 1 Year in a Similar PositionAbout Us:Join a dynamic team and be part of a vibrant company located on the beautiful island of Cyprus! We're committed to retaining talent and fostering an environment of growth and success.Role Overview:As a German Retention Agent, you will play a crucial role in maintaining and nurturing our customer relationships. Your primary focus will be to ensure customer satisfaction and loyalty by providing exceptional service and support.Key Responsibilities:Customer Interaction: Engage with German-speaking clients to understand their needs and provide tailored solutions. ️Retention Strategies: Develop and implement strategies to improve customer retention and minimize churn.Feedback Collection: Gather insights from customers to improve our services and address any concerns.Collaboration: Work closely with the sales and marketing teams to align retention strategies with company goals.Requirements:Experience: Minimum of 1 year in a similar position is required.Language Skills: Fluent in German and proficient in English.Communication: Excellent verbal and written communication skills.Problem-Solving: Strong ability to handle customer issues with patience and creativity.Team Player: Collaborative mindset with a focus on achieving team objectives.Benefits:Competitive Salary: Attractive compensation package.Career Growth: Opportunities for professional development and advancement.Office Perks: Enjoy the vibrant office atmosphere and beautiful surroundings of Cyprus.

We are looking for a Junior Retention Agent to join our English‑speaking desk, supporting the AU & CA markets.This is an excellent opportunity for young, motivated individuals who want to grow quickly in a fast‑paced environment.🎯 Key ResponsibilitiesManage client relationships and maintain regular communication.Support clients with platform questions, account activity, and basic inquiries.Promote company products and services in a professional manner.Identify client needs and provide suitable solutions.Maintain a high level of customer satisfaction.Work closely with the team to achieve desk targets.📌 RequirementsUp to 6 months of experience in retention, sales, customer support, or a similar roleStrong communication skills in EnglishMotivation to learn and grow in the financial/forex industryAbility to work in a fast‑paced, dynamic environmentPositive attitude and willingness to develop professionally💼 What We OfferHighest commission structure on the market and always hot leads Strong growth opportunitiesSupportive and energetic teamExposure to AU & CA marketsDynamic, fast‑growing environment

On behalf of our client, a leading global financial services company, we’re seeking a proactive and talented Business Development Account Manager — a native Polish speaker who grew up in the Poland— to join their team in Limassol, Cyprus. In this full-time, on-site role, you will focus on expanding the company’s presence in Poland, leveraging your deep market insight and sales expertise.Job ResponsibilitiesDevelop and implement a strategic business development plan to drive the company's growth in the Polish market;Identify and build strong relationships with potential clients and partners, including financial institutions and fintech firms;Negotiate and secure partnership agreements aligned with company goals;Collaborate with marketing, product, and operations teams to create tailored solutions for Polish clients;Track industry trends and competitor activity to identify new opportunities;Represent the company at industry events, conferences, and networking opportunities to build brand awareness and strengthen relationships in the region;Report regularly to senior leadership on performance metrics and account activityRequirementsNative Polish speaker who was raised in the Polish Republic and has an in-depth understanding of the local culture and business landscape;Proven experience in business development, account management, sales, or a related field— ideally within the financial services industry;Demonstrated success in building and maintaining strategic partnerships;Excellent communication, negotiation, and interpersonal skills;Fluent in EnglishStrong analytical mindset and ability to operate in a target-driven environmentBA or MA in Business, Finance, or a related discipline (preferred)BenefitsCompetitive compensation package, including performance-based bonuses;Career growth opportunities within a dynamic and expanding international company;Collaborative, inclusive work environment with a focus on innovation;Access to top-tier tools, platforms, and professional resources.Enjoy a lunch allowance to support meals during the workday.Access to funding for relevant courses and training programs

Our client is a Cyprus-registered company with a showroom in Nicosia, and they’re looking to hire employees with experience in the automotive industry, strong interpersonal skills, and knowledge of e-scooters, petrol scooters, AC/DC chargers, and electric vehicles.The Automotive Sales Manager will lead a multi-brand sales team focused on EV cars, BEV & ICE scooters and battery charging systems. This role involves achieving revenue goals, driving team performance, managing inventory, and maintaining exceptional customer relationships.Job ResponsibilitiesSales & Revenue Growth:Develop and execute sales strategies for EVs, scooters, and charging solutions.Monitor KPIs: conversion rates, gross profit, units sold, etc.Analyze market trends to identify growth opportunities.Align inventory levels with sales targets and customer demand.Team Leadership & Development:Recruit, coach, and develop a high-performing sales team.Set goals, manage performance, and create incentive programs.Lead regular sales meetings and training sessions.Customer Relationship Management:Oversee a client-first sales approach from inquiry to delivery.Handle escalated customer concerns and maintain satisfaction.Foster long-term relationships with clients and business partners.Operations & Compliance:Ensure compliance with internal policies and legal regulations.Collaborate across departments (finance, service, marketing).Prepare sales reports and forecasts for senior management.RequirementsBachelor’s in Business, Marketing, or related field preferred.5+ years in automotive sales; 2+ in management.Experience in EV and traditional vehicle sales is a plus.Knowledge of digital sales channels and CRM platforms.Skills:Strong leadership, data analysis, and communication skills.Deep understanding of auto financing, leasing, and inventory control.Compensation & Benefits:Base salary + attractive commissionVehicle/service discountsGrowth opportunities within a growing dealership

Job Description We are looking for a Sales Operations Manager to support our Business Development department. The role involves CRM and VoIP system administration, ensuring data quality, and maintaining consistent operational standards. You will be responsible for tracking sales team performance, preparing KPI reports, and providing management with accurate, timely insights. This position also plays a key role in optimizing business processes and supporting overall sales efficiency. Responsibilities CRM administration: user creation and configuration, setup of automated lead assignment rules, manual lead distribution, and additional system configuration. Data quality control in CRM and enforcement of unified standards (client statuses, comments, data accuracy, and updates). Monitoring CRM usage efficiency by managers and providing recommendations for process improvements. Maintaining and regularly updating process documentation and guidelines (CRM, KPIs, reporting). Tracking key operational metrics of the business development team (activity, efficiency, workload). Preparing consolidated KPI reports and analytical summaries of the department’s performance. Refreshing and validating report data on a daily, weekly, and monthly basis. VoIP system administration: managing user accounts, configuring system parameters, and troubleshooting. Ensuring reporting transparency and providing relevant data to management. Requirements 2+ years of experience in CFD Brokerage in Sales Operations, Business Operations, or a similar role. Strong knowledge of CRM systems (preferably FX Back Office). Experience with reporting, KPI tracking, and data validation. Solid understanding of sales processes and metrics. Advanced Excel / Google Sheets skills for data analysis and reporting. Strong analytical and problem-solving skills with attention to detail. Upper-Intermediate level of English (both written and spoken). Nice to have Knowledge of VoIP system administration and configuration. Familiarity with BI tools (Power BI, Tableau, or similar). Experience in writing process documentation and guidelines. Knowledge of SQL or other data query languages. Benefits Competitive and attractive compensation Hybrid work schedule Proper rest time of 24 annual leave days Challenging and unique tasks in the Fintech field Funding for gym memberships, fostering a healthy work-life balance Interview Stages HR Interview (60 minutes) Interview with Hiring Manager (90 minutes) Final Interview with CEO (60 minutes) About Versus Trade Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before. Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event! We seek companions who are: Passionate about working in finance Ambitious to do great things Attentive to the very detail of the subject Bold enough to build different Enthusiastic along the way Ready to make a lasting impact Sounds like you? Join the Versus Trade Team!