E-commerce operations manager

Job Description We are looking for a Sales Operations Manager to support our Business Development department. The role involves CRM and VoIP system administration, ensuring data quality, and maintaining consistent operational standards. You will be responsible for tracking sales team performance, preparing KPI reports, and providing management with accurate, timely insights. This position also plays a key role in optimizing business processes and supporting overall sales efficiency. Responsibilities CRM administration: user creation and configuration, setup of automated lead assignment rules, manual lead distribution, and additional system configuration. Data quality control in CRM and enforcement of unified standards (client statuses, comments, data accuracy, and updates). Monitoring CRM usage efficiency by managers and providing recommendations for process improvements. Maintaining and regularly updating process documentation and guidelines (CRM, KPIs, reporting). Tracking key operational metrics of the business development team (activity, efficiency, workload). Preparing consolidated KPI reports and analytical summaries of the department’s performance. Refreshing and validating report data on a daily, weekly, and monthly basis. VoIP system administration: managing user accounts, configuring system parameters, and troubleshooting. Ensuring reporting transparency and providing relevant data to management. Requirements 2+ years of experience in CFD Brokerage in Sales Operations, Business Operations, or a similar role. Strong knowledge of CRM systems (preferably FX Back Office). Experience with reporting, KPI tracking, and data validation. Solid understanding of sales processes and metrics. Advanced Excel / Google Sheets skills for data analysis and reporting. Strong analytical and problem-solving skills with attention to detail. Upper-Intermediate level of English (both written and spoken). Nice to have Knowledge of VoIP system administration and configuration. Familiarity with BI tools (Power BI, Tableau, or similar). Experience in writing process documentation and guidelines. Knowledge of SQL or other data query languages. Benefits Competitive and attractive compensation Hybrid work schedule Proper rest time of 24 annual leave days Challenging and unique tasks in the Fintech field Funding for gym memberships, fostering a healthy work-life balance Interview Stages HR Interview (60 minutes) Interview with Hiring Manager (90 minutes) Final Interview with CEO (60 minutes) About Versus Trade Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before. Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event! We seek companions who are: Passionate about working in finance Ambitious to do great things Attentive to the very detail of the subject Bold enough to build different Enthusiastic along the way Ready to make a lasting impact Sounds like you? Join the Versus Trade Team!

Innovative tech platform expanding in Cyprus is looking for a dynamic, results-driven Representative to join our growing team. If you are passionate about technology, enjoy building professional relationships, and want to promote a modern digital solution, this is for you. Key Responsibilities: • Identify and reach out to potential business clients and partners. • Conduct presentations and demonstrations of the platform's features. • Manage client onboarding and maintain strong ongoing relationships. • Gather market feedback to help improve the platform. Requirements: • Proven experience in business development, telemarketing, or client relations. • Excellent communication and negotiation skills. • Fluency in English is required. Knowledge of Greek MUST and Russian is an advantage. • Self-motivated and comfortable working in a fast-paced environment. • Reliable internet connection and smartphone/laptop. What We Offer: • Full training on our platform and tools. • High potential for professional growth as the company expands. • Flexible working environment with remote options. To apply, please send your CV and a brief introduction through Bazaraki messages.

We are looking for a Junior Retention Agent to join our English‑speaking desk, supporting the AU & CA markets.This is an excellent opportunity for young, motivated individuals who want to grow quickly in a fast‑paced environment.🎯 Key ResponsibilitiesManage client relationships and maintain regular communication.Support clients with platform questions, account activity, and basic inquiries.Promote company products and services in a professional manner.Identify client needs and provide suitable solutions.Maintain a high level of customer satisfaction.Work closely with the team to achieve desk targets.📌 RequirementsUp to 6 months of experience in retention, sales, customer support, or a similar roleStrong communication skills in EnglishMotivation to learn and grow in the financial/forex industryAbility to work in a fast‑paced, dynamic environmentPositive attitude and willingness to develop professionally💼 What We OfferHighest commission structure on the market and always hot leads Strong growth opportunitiesSupportive and energetic teamExposure to AU & CA marketsDynamic, fast‑growing environment

JOB VACANCY: Administrative & Commercial Assistant (Luxury Boutique) ⚓️👗We are seeking a high-caliber Administrative and Commercial Assistant to join our luxury clothing and accessories boutique located at the prestigious Ayia Napa Marina. Key Responsibilities:Administrative Support: Manage daily office operations, inventory records, and reporting.Commercial Assistance: Support the sales team in providing a world-class shopping experience.Customer Relations: Interact with high-end clientele with professionalism and discretion.Visual Merchandising: Assist in maintaining the boutique’s premium aesthetic. Requirements:Proven experience in administration or high-end retail (luxury fashion preferred).Fluency in English (additional languages like Greek or Russian are a strong plus).Excellent communication and organizational skills.Polished appearance and professional demeanor. What We Offer:An inspiring work environment in a world-class destination.Competitive salary package.Opportunities for professional growth within the luxury sector